Y'alls escalations department is awesome, everytime we have a problem it gets attention from either Andrej or one of his team and we really appreciate it. Give some of y'alls level 1s a bit more th... See more
Company replied
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See what reviewers are saying
All your team at NCR I have spoken with are so very friendly, patient and helpful. Most times, the problem is resolved on the same call and even when it is not, they always follow up either with a cal... See more
Company replied
Daisy was the most amazing customer support representative I have ever spoken to. Her dedication to helping me solve the issue I was having with Aloha was something I've never seen before. She called... See more
Company replied
When a power outage hit my store. We were not able to go back online. We reached out for help and immediately we were put into spooling and I was educated on what would happen moving forward. Unfortun... See more
Company replied
Company details
Written by the company
NCR Voyix Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail and restaurant industries. NCR Voyix is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today NCR Voyix transforms the stores and restaurants experiences with cloud-based, platform-let SaaS and services capabilities.
Contact info
864 Spring St NW, 30308, Atlanta, United States
- 1-800-225-5627
- ncrvoyix.com/restaurant
4.4
Excellent
740 reviews
Replied to 20% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Aloha by NCR Voyix
We’re happy to hear about your great experience with our support team. Thanks for being a valued customer.
NCR Call
Patient, knowledgeable rep that went above and beyond to support our client. Thank you, Rebecca M
JaMarcus Buie
Frost Bank
February 19, 2025
Reply from Aloha by NCR Voyix
Hi JaMarcus. Thank you for sharing your experience with us. We're glad to hear your issue was resolved in a timely manner by our team.
Fast help
This was a very quick and helpful phone call! The man who took the call was awesome and very quick as it only took maybe 12 minutes from start to finish. Thanks again!!!
February 16, 2025
Reply from Aloha by NCR Voyix
Thanks for sharing, Jacob. We love hearing about exceptional experiences for our customers. We’re glad the team could get the support you needed so you could keep your business running.
The tech was very relaxed and helpful
The tech was very relaxed and helpful. He helped me not to get so frustrated.
February 13, 2025
Reply from Aloha by NCR Voyix
We’re glad our team could get the support you needed so you could keep your business running.
The issue request has been responding…
The issue request has been responding and fixed by quickly. Support is very good experience.
February 12, 2025
Reply from Aloha by NCR Voyix
We’re happy to hear about your great experience with our support team.
Everything went fine
Everything went fine. I don’t think it is necessary to have to fill out reviews over every call or report. Or even a review after another review or a review on how the review went. It is a bit much
January 31, 2025
Reply from Aloha by NCR Voyix
Hi Nathan. Thank you for sharing your experience with us. We're glad to hear your issue was resolved in a timely manner by our team.
Reply from Aloha by NCR Voyix
We’re happy to hear about your great experience with our support team. Thanks for being a valued customer.
The whole company has changed
The whole company has changed. Not for the better. When they "re-structured" it was not to help the guests or the clients. To speak of one component of NCR, doesn't cover the all the issues they have.
January 16, 2025
Reply from Aloha by NCR Voyix
Hi Craig, this is not the experience we want for our customers. Thank you for sharing your feedback. Our team is looking into this.
Reply from Aloha by NCR Voyix
Hi Mateo. Thank you for sharing your experience with us.
everything he asked me to unplug was an…
everything he asked me to unplug was an easy task and thank you for the patience it took me a little minute to look for the correct cords to go back into the pos3
January 22, 2025
Reply from Aloha by NCR Voyix
Thanks for sharing. We love hearing about exceptional experiences for our customers. We’re glad our team could get the support you needed so you could keep your business running.
Reply from Aloha by NCR Voyix
Thank you for sharing your experience with us. We're glad to hear your issue was resolved in a timely manner by our team.
Reply from Aloha by NCR Voyix
We’re happy to hear about your great experience with Milica and our support team. Thanks for being a valued customer.
Great customer support!
January 14, 2025
Reply from Aloha by NCR Voyix
Thank you for sharing your positive experience with us.
Portal Report Needed...
The phone assistant seemed very knowledgeable, was easy to understand and provided accurate and timely support. This is refreshing as most overseas telephone support is very slow, painful and hard to understand.
January 13, 2025
Reply from Aloha by NCR Voyix
Hi Kendall. Thank you for sharing your feedback with us. We’re happy to hear about your great experience with our support team. Thanks for being a valued customer.
Gojko made my exp great
January 12, 2025
Reply from Aloha by NCR Voyix
We’re happy to hear about your great experience with Gojko and our support team. Thanks for being a valued customer.
It was good the phone call had alot of…
It was good the phone call had alot of static hard to hear but he was knowledgeable
January 10, 2025
Reply from Aloha by NCR Voyix
Hi Timothy. Thank you for sharing your experience with us. We're glad to hear your issue was resolved in a timely manner by our team.
Reply from Aloha by NCR Voyix
Thank you for sharing your experience with us. Glad to hear you like our app and it’s the right solution for your business. We appreciate having you as a customer.
Reply from Aloha by NCR Voyix
Thank you for sharing your experience with us. We're glad to hear you are loving Aloha and it’s the right solution for your business.
Reply from Aloha by NCR Voyix
We’re happy to hear about your great experience with Tamara and our support team. Thanks for being a valued customer.
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