Y'alls escalations department is awesome, everytime we have a problem it gets attention from either Andrej or one of his team and we really appreciate it. Give some of y'alls level 1s a bit more th... See more
Company replied
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See what reviewers are saying
All your team at NCR I have spoken with are so very friendly, patient and helpful. Most times, the problem is resolved on the same call and even when it is not, they always follow up either with a cal... See more
Company replied
Daisy was the most amazing customer support representative I have ever spoken to. Her dedication to helping me solve the issue I was having with Aloha was something I've never seen before. She called... See more
Company replied
When a power outage hit my store. We were not able to go back online. We reached out for help and immediately we were put into spooling and I was educated on what would happen moving forward. Unfortun... See more
Company replied
Company details
Written by the company
NCR Voyix Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail and restaurant industries. NCR Voyix is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today NCR Voyix transforms the stores and restaurants experiences with cloud-based, platform-let SaaS and services capabilities.
Contact info
864 Spring St NW, 30308, Atlanta, United States
- 1-800-225-5627
- ncrvoyix.com/restaurant
4.4
Excellent
740 reviews
Replied to 20% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Nickoli was very patient and helpful
Nickoli was very patient and helpful. I am older and have limited computer knowledge but he made it easy! Thanks
December 27, 2024
Reply from Aloha by NCR Voyix
Hi Susan, we’re happy to hear about your great experience with Nickoli and our support team. Thanks for being a valued customer.
Huzzah for Nathan
Nathan Beack resolved my issues expeditiously, and deserves 6 stars.
December 27, 2024
Reply from Aloha by NCR Voyix
Hi David. Thank you for sharing your experience with us. We're so glad to hear your issue was resolved in a timely manner by our team. Glad to hear you are loving NCR Voyix and it’s the right solution for your business. We appreciate having you as a customer.
Excellent service as always
Excellent service as always. Stayed on with me until the issue was resolved.
December 19, 2024
Reply from Aloha by NCR Voyix
Thanks for being a valued customer; we love hearing about your positive experience with our team.
Reply from Aloha by NCR Voyix
Hi Chandler, thank you for sharing your experience with us. We're glad to hear your issue was resolved in a timely manner by our team.
Reply from Aloha by NCR Voyix
Hi Gloria, thanks for being a valued customer; we love hearing about your positive experience with our team.
Visnja is THE BEST
Working with Visnja is why my experience was so great. I am very appreciative of the help and guidance they provided while we dealt with our support ticket.
December 17, 2024
Reply from Aloha by NCR Voyix
We’re happy to hear about your great experience with Visnja and our support team. Thanks for being a valued customer.
Reply from Aloha by NCR Voyix
We’re happy to hear about your great experience with our support team. Thanks for being a valued customer.
Reply from Aloha by NCR Voyix
Thanks for sharing, Anne. We love hearing about exceptional experiences for our customers. We’re glad the team could get the support you needed so you could keep your business running.
Quick response with knowledge.
December 13, 2024
Reply from Aloha by NCR Voyix
We’re happy to hear about your great experience with our support team. Thanks for sharing your feedback.
Reply from Aloha by NCR Voyix
Thanks for sharing your experience with us. We're glad to hear your issue was resolved in a timely manner by our team.
Denise was excellent
Denise was quick to react and provide solutions, after asking the right question for more information. She readily reaches out to other NCR members for more expertise, if needed. Really great job, as always!
December 4, 2024
Reply from Aloha by NCR Voyix
We’re happy to hear about your great experience with Denise and our support team. Thanks for being a valued customer.
Reply from Aloha by NCR Voyix
Thanks for being a valued customer; we love hearing about your positive experience with our team.
Easy and fast
December 6, 2024
Reply from Aloha by NCR Voyix
Thanks for being a valued customer; we love hearing about your positive experience with our team.
Reply from Aloha by NCR Voyix
Thank you for sharing your experience with us.
The person who helped me did a quick…
The person who helped me did a quick and efficient job
October 11, 2024
Reply from Aloha by NCR Voyix
Hi, thank you for sharing your experience with us. We're glad to hear your issue was resolved in a timely manner by our team.
Reply from Aloha by NCR Voyix
Hi Antonio, thanks for sharing your experience with us. We're glad to hear your issue was resolved in a timely manner by our team.
He was committed to seeing my issues…
He was committed to seeing my issues through to resolution.
December 3, 2024
Reply from Aloha by NCR Voyix
Thank you for sharing your experience with us. We're glad to hear your issue was resolved in a timely manner by our team.
Leonel was able to assist me directly…
Leonel was able to assist me directly with my locked account.
December 3, 2024
Reply from Aloha by NCR Voyix
We’re happy to hear about your great experience with Leonel and our support team. Thanks for being a valued customer.
Customer service representatives are…
Customer service representatives are always extremely helpful.
December 2, 2024
Reply from Aloha by NCR Voyix
We’re glad the team could get the support you needed so you could keep your business running.
Reply from Aloha by NCR Voyix
We’re happy to hear about your great experience with our support team. Thanks for being a valued customer.
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