Y'alls escalations department is awesome, everytime we have a problem it gets attention from either Andrej or one of his team and we really appreciate it. Give some of y'alls level 1s a bit more th... See more
Company replied
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See what reviewers are saying
All your team at NCR I have spoken with are so very friendly, patient and helpful. Most times, the problem is resolved on the same call and even when it is not, they always follow up either with a cal... See more
Company replied
Daisy was the most amazing customer support representative I have ever spoken to. Her dedication to helping me solve the issue I was having with Aloha was something I've never seen before. She called... See more
Company replied
When a power outage hit my store. We were not able to go back online. We reached out for help and immediately we were put into spooling and I was educated on what would happen moving forward. Unfortun... See more
Company replied
Company details
Written by the company
NCR Voyix Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail and restaurant industries. NCR Voyix is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today NCR Voyix transforms the stores and restaurants experiences with cloud-based, platform-let SaaS and services capabilities.
Contact info
864 Spring St NW, 30308, Atlanta, United States
- 1-800-225-5627
- ncrvoyix.com/restaurant
4.4
Excellent
740 reviews
Replied to 20% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I've NEVER given you Feedback Why are…
I've NEVER given you Feedback Why are you emailing me about Aloha?
November 26, 2024
Reply from Aloha by NCR Voyix
Hi, thank you for sharing your feedback. Our team is looking into this.
Personable and Professional. A+
Rinesh called me back very quickly from my L1 experience, which was also good. He was very personable and patient while we worked through many obstacles. He was willing to research and try various things and also give me some advice as well.
November 21, 2024
Reply from Aloha by NCR Voyix
Thanks for sharing, Ted. We love hearing about exceptional experiences for our customers. We’re glad Rinesh and the team could get the support you needed so you could keep your business running.
Reply from Aloha by NCR Voyix
Hi, Nick. We’re happy to hear about your great experience with Nick and our support team.
Great experience!
November 19, 2024
Reply from Aloha by NCR Voyix
Hi Nevena, thank you for sharing your experience with us. We're glad to hear your issue was resolved in a timely manner by our team.
Extremely nice on the phone and the issue I called about was handled quickly. Thank you for your usual kindest attention and help; greatly appreciated.
Extremely nice on the phone and the issue I called about was handled quickly.
Thank you for your usual kindest attention and help; greatly appreciated.
November 10, 2024
Reply from Aloha by NCR Voyix
Thanks for sharing, Lamin. We love hearing about exceptional experiences for our customers. We’re glad the team could get the support you needed so you could keep your business running.
Reply from Aloha by NCR Voyix
Thank you for sharing your experience with us. We're glad to hear your issue was resolved in a timely manner by our team.
Amazing
He sure went above and beyond to assist my client and me, thank you so much, what an amazing experience
November 12, 2024
Reply from Aloha by NCR Voyix
Thanks for sharing, Steph. We love hearing about exceptional experiences for our customers. We’re glad the team could get the support you needed so you could keep your business running.
Reply from Aloha by NCR Voyix
Hi Amit, thanks for being a valued customer; we love hearing about the positive experience with our team.
All the follow up
October 22, 2024
Reply from Aloha by NCR Voyix
Thank you for sharing your experience with us.
George my tech took care of the issue…
George my tech took care of the issue with spacing efficiency!
November 10, 2024
Reply from Aloha by NCR Voyix
We’re happy to hear about your great experience with George and our support team. Thanks for being a valued customer.
Reply from Aloha by NCR Voyix
Thank you for sharing your experience with us. We're happy to hear your issue was resolved in a timely manner by our team.
Reply from Aloha by NCR Voyix
We’re happy to hear about your great experience with Harry and our support team. Thanks for being a valued customer.
Reply from Aloha by NCR Voyix
Hi Jesus, thank you for sharing your experience with us. We're happy to hear your issue was resolved in a timely manner by our team.
Reply from Aloha by NCR Voyix
We’re happy to hear about your great experience with Val and our support team. Thanks for being a valued customer.
Great Support!!!
November 5, 2024
Reply from Aloha by NCR Voyix
Thanks for being a valued customer; we love hearing about your positive experience with our team.
Reply from Aloha by NCR Voyix
We’re happy to hear about your great experience with Igor and our support team. Thanks for being a valued customer.
timely manner
I'm happy the issue was resolved but it took three weeks from the date of the issue to get resolution. We still lost some revenue from the processing error.
October 29, 2024
Reply from Aloha by NCR Voyix
Hi Darla, thank you for the feedback. We will relay your message.
Reply from Aloha by NCR Voyix
Thanks for being a valued customer; we love hearing about your positive experience with our team.
The Tech was able to reset my password…
The Tech was able to reset my password quickly.
Thank you
Mark Carter
October 25, 2024
Reply from Aloha by NCR Voyix
Thanks for being a valued customer; we love hearing about your positive experience with our team.
prompt service
they were able to take care of the problem without multiple contact with me and fixed the issue quickly
October 16, 2024
Reply from Aloha by NCR Voyix
Thank you for sharing your experience with us. We're happy to hear your issue was resolved in a timely manner by our team.
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