Delivery was extremely slow, albeit this was partly understandable due to it being the festive season. As a result, the item - which was a gift - did not arrive in time for Christmas (despite being o... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Very easy to order online. Unfortunately the glass in the gift set was broken, despite the package clearly marked as fragile! A quick email to advise of the damage with photos attached a very promp... See more
Company replied
Was looking for something different for my wife’s birthday and stumbled across this site. Great choice of drinks at really good prices and brilliant quick delivery. Will definitely use again and reco... See more
Company replied
I ordered on 15th Dec, had an email to say it was dispatched on 6th Jan, and two later emails requesting trust pilot reviews on the 27th Jan and 3rd Feb. All emails I have sent to neat & shaken... See more
Company details
About Neat & Shaken
Written by the company
For quality spirits and pioneering brands, Neat & Shaken is the answer you've been looking for.
Your online retail shop for all your Gins, Irish Whiskeys, Liqueurs, and Ready-to-Drink cocktails. Shop online for a world of spirits delivered right to your door!
Neat & Shaken is the new answer to all your online spirit needs. As aficionados of good quality, reasonably priced, and interesting spirits we were having trouble finding a go-to website that had everything we wanted. Everything we found was either a one-brand-only website, didn't do deliveries, was too expensive, or whatever. There was always something! So, we decided to create Neat & Shaken. Born from our love of cocktail making, whiskey drinking, gin appreciation, and generally just enjoying a damn good drink, Neat & Shaken aims to provide you with class products at a price you like.
From your favourite quality Irish Whiskeys to boutique botanical Gins, Liqueurs, Gift Packs and Ready-to-Drink Cocktails, we think we’ve got you covered (but if we don’t why not drop us a line and we’ll see what we can do!).
Whether you drink it neat, stirred, or shaken, neatandshaken.com will have the best of what you’re looking for.
#DRINKTHEGOODVIBES
Shop now: Gins | Irish Whiskeys | Liqueurs | RTDs | Gifts | Offers
Contact info
3-4a Little Portland Street, London, W1W 7JB, UK, W1W 7JB, London, United Kingdom
- +447483057535
- info@neatandshaken.com
- neatandshaken.com
3.6
Average
184 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent choice and all fabulous
December 3, 2022
Reply from Neat & Shaken
Thank you, Judy! We're glad to hear you enjoyed your experience with us.
Great products
Great products, well presented, packed well , arrived with no issues on time.
November 28, 2022
Reply from Neat & Shaken
Thank you for your kind words. They mean a lot to us! We hope to see you soon on Neat & Shaken.
Really easy to GREENALLS GIN DEAL
Really easy to use web site, some great deals and very fast delivery.
November 11, 2022
Reply from Neat & Shaken
Thank you Deborah. We hope to see you soon on Neat & Shaken!
Reply from Neat & Shaken
Thank you Andy. We really appreciate the review!
My order was on time boxed fantastic…
My order was on time boxed fantastic the gin is absolutely fantastic. I have now ordered 5 times from neat and shaken all orders on time very well manered gentleman delivered my parcel continue with the good work.i loved the free glasses to sorry I missed some of them
November 4, 2022
Reply from Neat & Shaken
Thank you for your review, Jean! We're glad to hear that you had a great experience with us, and we hope to see you soon on Neat & Shaken.
Great customer service and bargains!
My order got delayed/lost with DPD but they were very swift in getting a new order sent out to me free of charge. Can't fault to speedy and quality customer service, as well as the great deals on their products.
November 8, 2022
Reply from Neat & Shaken
Thank you Zoe for your kind words. They mean a lot to us! We hope to see you soon on Neat & Shaken.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.