Neater Heat Ltd Reviews 

282
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Friendly and efficient workforce. Uncovered some issues once work started but dealt with them without drama. Cleaned up after themselves every day. Added some cosmetic touches which other quotes said... See more

Company replied

Rated 5 out of 5 stars

Couldn’t recommend Neater Heat enough. Didn’t have any heating called Neater Heat. Had an engineer come out the same day and fixed the problem. Engineer wore his mask the whole time and wore shoe p... See more

Company replied

Rated 5 out of 5 stars

Called in neater heat as had used previously for a rad change , Old boiler was showing fault codes , they did full diagnostics and pcb was issue, cost of replacement was high and boiler was old.... See more

Company replied

Rated 5 out of 5 stars

Neater Heat were able to send someone round within just a couple of days (others quoted a week or more). Very clear upfront about costs (which were very reasonable). Young guy but thoroughly professio... See more

Company replied

Company details

  1. Heating Contractor
  2. Gas Engineer
  3. Gas Installation Service
  4. Plumber

Written by the company

PROFESSIONAL EX MILITARY ENGINEERING Neater Heat Central Heating Services was formed in 2011 by two ex Military Royal Engineers. Our aim is to provide an honest and professional service to domestic households. Neater Heat have trained and employed over 15 ex-service leaders to combine the skills of military life with the gas industry to make the perfect engineer. Living up to our name we are well known for our neat and precise installations and our neat and tidy work manner. All Neater Heat engineers are gas safe registered, fully qualified and have a exceptional knowledge in domestic and commercial gas central heating, general plumbing and renewable energy.


Contact info

4.9

Excellent

TrustScore 5 out of 5

282 reviews

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4.9

All reviews

(282)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very impressive

Very impressive, I contacted Neater Heat and they responded within 24 hours and fixed the problem.

April 30, 2021
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Reply from Neater Heat Ltd

Thank you Ken for your review.

Rated 5 out of 5 stars

Couldn’t recommend Neater Heat enough

Couldn’t recommend Neater Heat enough. Didn’t have any heating called Neater Heat. Had an engineer come out the same day and fixed the problem. Engineer wore his mask the whole time and wore shoe protectors to come into the house. Very friendly polite engineers. Very reliable. Providing an excellent service. Would definitely recommend.

April 30, 2021
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Reply from Neater Heat Ltd

Nicola, thank you very much for leaving an excellent review, as these help us grow as a small business.

Rated 5 out of 5 stars

Very happy to give a 5 star rating for…

Very happy to give a 5 star rating for Lee and his team. Very prompt arrival on the day from Pete who worked tirelessly until the job was completed. Pete has made a really lovely job of replacing our boiler and tidying up the pipe work and replacing the flue. I, like a lot of people, are working from home and Pete tried to keep the noise and disturbance to a minimum. All in all I thought it was a first class job and am very pleased with the job and the price - would definitely recommend. Thank you guys

April 28, 2021
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Reply from Neater Heat Ltd

Susan, Thank you very much for taking the time to leave a review.

Rated 5 out of 5 stars

Efficient and honest

From start to finish efficiency and initiative. Polite and informative of problems.

April 25, 2021
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Reply from Neater Heat Ltd

Mrs Hanson, thank you for taking time to write a review, your feedback is very important to us.

Rated 5 out of 5 stars

Fantastic service

Fantastic service. To the point, no bearing around the bush. Excellent skilled engineers. Reasonable price.

April 25, 2021
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Reply from Neater Heat Ltd

Thank you for the great review, We are a local run company so every bit of feedback like this helps us out.

Rated 5 out of 5 stars

Always efficient and friendly staff

Always efficient and friendly staff. Thoroughly recommend

April 25, 2021
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Reply from Neater Heat Ltd

Sarah, thank you so much for leaving a review, we at Neater heat are so grateful for customers like you and hope you stick with us for years to come!

Rated 5 out of 5 stars

Replaced a faulty boiler

Replaced a faulty boiler, promptly in the autumn. It has kept two oldies warm all during this cold locked indoors winter. Thank you Lee and your team. Tim & Chris.

April 24, 2021
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Reply from Neater Heat Ltd

The Neater Heat team are so pleased that we was able to sort your boiler issues! hope to see you again soon.

Rated 5 out of 5 stars

Restarted bioler

I bled one of my radiators in the evening and the next morning realised my boiler was not working. Called a few heating Engineer’s at 8am. Neater heat returned my call and by 10.30am one of their heating engineer was round and sorted it. Could not have asked for anything more. Super efficient

April 24, 2021
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Reply from Neater Heat Ltd

John, thank you for your positive feedback, your review means a lot to us and lets us know that we are on the right track. We look forward to seeing you soon.

Rated 5 out of 5 stars

Good quality service with an accurate…

Good quality service with an accurate quote at the start.

April 23, 2021
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Reply from Neater Heat Ltd

Fred, thank you for leaving us a review, we are a local run company and every bit of feedback like this does so much to help us out.

Rated 5 out of 5 stars

Amazing guys

Amazing guys, very professional, they went above and beyond.

April 23, 2021
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Reply from Neater Heat Ltd

Amanda, we would just like to thank you for taking time to write a review, we are a local company and every bit of feedback like this does so much to help us out. hope to see you soon.

Rated 5 out of 5 stars

Great company

Great company, had a fair price and completed my boiler installation in a professional manor from start to finish, left all the proper Gas Safe paperwork and area clean and tidy, highly recommended.

April 23, 2021
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Reply from Neater Heat Ltd

Melvin, we at Neater Heat are blown away by your positive words, we really appreciate the time you took to write a review. thanks again and hope to see you soon.

Rated 5 out of 5 stars

Excellent

Great work and fairly priced.

April 23, 2021
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Reply from Neater Heat Ltd

Stewart, thank you for writing a review, so pleased we was able to help.

Rated 5 out of 5 stars

Reliable, Good Value and Highly Recommended

Neater Heat has done various work for me, including new boilers servicing and general heating maintenance, and has always been great value, reliable and excellent in every way. Highly recommended.

April 23, 2021
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Reply from Neater Heat Ltd

Colin, we cant thank you enough for the kind words about the service Neater Heat provide. Your review means a lot to us and lets us know we are on the right track. looking forward to seeing you again soon and thanks again!

Rated 5 out of 5 stars

Neater Heat are amazing!

Neater Heat are amazing, they ensure I am compliant by sending me reminders in advance. So they aren’t just your average business, they help make life easier.

Very friendly, approachable. Covid safe procedures to ensure reducing risk.

I would recommend to others!

April 23, 2021
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Reply from Neater Heat Ltd

Wow we at Neater Heat were blown away by your positive words Miaya. We really appreciate the time you took to write such a great review! Thank you again.

Rated 5 out of 5 stars

Professional

Professional
On time
Courteous
Tidy
Quick at fixing and installing

April 23, 2021
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Reply from Neater Heat Ltd

Francoise, We at Neater Heat would just like to thank you for taking time to write a review. We are a local run business and every bit of feedback like this does so much to help us out. Thank you again and see you soon.

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