Neater Heat Ltd Reviews 

282
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Friendly and efficient workforce. Uncovered some issues once work started but dealt with them without drama. Cleaned up after themselves every day. Added some cosmetic touches which other quotes said... See more

Company replied

Rated 5 out of 5 stars

Couldn’t recommend Neater Heat enough. Didn’t have any heating called Neater Heat. Had an engineer come out the same day and fixed the problem. Engineer wore his mask the whole time and wore shoe p... See more

Company replied

Rated 5 out of 5 stars

Called in neater heat as had used previously for a rad change , Old boiler was showing fault codes , they did full diagnostics and pcb was issue, cost of replacement was high and boiler was old.... See more

Company replied

Rated 5 out of 5 stars

Neater Heat were able to send someone round within just a couple of days (others quoted a week or more). Very clear upfront about costs (which were very reasonable). Young guy but thoroughly professio... See more

Company replied

Company details

  1. Heating Contractor
  2. Gas Engineer
  3. Gas Installation Service
  4. Plumber

Written by the company

PROFESSIONAL EX MILITARY ENGINEERING Neater Heat Central Heating Services was formed in 2011 by two ex Military Royal Engineers. Our aim is to provide an honest and professional service to domestic households. Neater Heat have trained and employed over 15 ex-service leaders to combine the skills of military life with the gas industry to make the perfect engineer. Living up to our name we are well known for our neat and precise installations and our neat and tidy work manner. All Neater Heat engineers are gas safe registered, fully qualified and have a exceptional knowledge in domestic and commercial gas central heating, general plumbing and renewable energy.


Contact info

4.9

Excellent

TrustScore 5 out of 5

282 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(282)

1 review in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lee and his team did a very…

Lee and his team did a very professional and efficient job, of installing my new boiler. I would certainly recommend them and use them again, for any plumbing issues, that I may have in the future.

June 25, 2021
Neater Heat Ltd logo

Reply from Neater Heat Ltd

Thank you very much Roy for your continued support of our growing business. We look forward to your future custom.

Rated 5 out of 5 stars

Boiler Service

Prompt, professional service. Boiler service and repair carried out efficiently and I was kept informed at all stages. Wouldn’t hesitate to recommend.

June 21, 2021
Neater Heat Ltd logo

Reply from Neater Heat Ltd

Thank you very much Norma for your feedback. Your continued support means a lot to us here at Neater Heat.

Rated 5 out of 5 stars

Boiler break down

Boiler circuit board broke down after a power cut. Circuit board successfully replaced , boiler all ok , thank you.

June 11, 2021
Neater Heat Ltd logo

Reply from Neater Heat Ltd

Thank you for taking the time to leave a review.

Rated 5 out of 5 stars

Boiler not working

I had an issue with my boiler. The guys from Neater Heat were quickly able to diagnose the fault and left me with a fully functioning boiler. They were also able to provide me with a full boiler service the next day which was carried out in a professional manner. I would recommend Nester Heat to friends and family.

June 9, 2021
Neater Heat Ltd logo

Reply from Neater Heat Ltd

Thank you Sarah for the continued support of our growing business. We are very appreciative of the feedback and look forward to the next service visit.

Rated 5 out of 5 stars

100% customer satisfaction

The guys were very efficient taking out the old boiler and putting in the new one.

June 3, 2021
Neater Heat Ltd logo

Reply from Neater Heat Ltd

Thank you Jason for taking the time to leave a review.

Rated 5 out of 5 stars

Neater Heat help me again as British…

Neater Heat help me again as British Gas let me down. Thank you Neater Heat for your wonderful service and the young lad that had a late night to repair my heating. I am very grateful and you will be having all my custom in the future.

June 3, 2021
Neater Heat Ltd logo

Reply from Neater Heat Ltd

Patricia, thank you for your review. We at Neater Heat look forward to solving any and all issues you may have in the future.

Rated 5 out of 5 stars

We have just had a new boiler fitted…

We have just had a new boiler fitted and received excellent service - we have already recommended Neater Heat Ltd to family and friends.

May 31, 2021
Unprompted review
Neater Heat Ltd logo

Reply from Neater Heat Ltd

Thank you very much for taking the time to leave a review Carol. The continued support of our growing company means a lot to us here at Neater Heat.

Rated 5 out of 5 stars

Would book again next year!

Really easy online booking system. Quick and efficient boiler service.

May 24, 2021
Neater Heat Ltd logo

Reply from Neater Heat Ltd

Thank you for taking the time to leave a review.

Rated 5 out of 5 stars

We have used Neater Heat a few times…

We have used Neater Heat a few times and have always done a good job. We will continue to use their good service

May 7, 2021
Neater Heat Ltd logo

Reply from Neater Heat Ltd

James, Thank you for leaving a review. We look forward to doing more work for you in the future.

Rated 4 out of 5 stars

Very speedy & efficient service

Very speedy & efficient service. Made sure done at convenient time with minimum fuss & no need for me to change/do anything but be here to open door. Repair done within few days of service as soon as got part.

May 5, 2021
Neater Heat Ltd logo

Reply from Neater Heat Ltd

Keith, Thank you for taking the time to write a review. We are glad that we could carry out the work for you.

Rated 5 out of 5 stars

Trustworthy, reliable and efficient. Totally worth 5 stars.

Called out Neater Heat to fix our broken Worcester Bosch and they managed to squeeze us in which was really appreciated. The engineer was polite and took the time to show and explain exactly what was wrong with our boiler, checking each thing with us and discussing before fixing it, even though it was late! He also advised on our probable boiler life based on what he found, which was really useful. I feel that this is a trustworthy company, with reliable, knowledgable engineers and reasonable prices. We won’t be using anyone else for our heating and I’d highly recommend them to anyone.

May 5, 2021
Unprompted review
Neater Heat Ltd logo

Reply from Neater Heat Ltd

Thank you Caroline for taking the time to leave a lovely review. Your review means a lot to us here at Neater Heat.

Rated 5 out of 5 stars

Great service by great people

Great service by great people.
Would recommend to anyone who asks.

April 30, 2021
Neater Heat Ltd logo

Reply from Neater Heat Ltd

Thank you Sean for taking the time to leave a review. Your support is very much appreciated.

Rated 5 out of 5 stars

Job well done

Job well done. Thank you.

April 30, 2021
Neater Heat Ltd logo

Reply from Neater Heat Ltd

Thank you George for taking the time to leave a review.

Rated 5 out of 5 stars

Excellent Company

I have used neater heat to service my boiler for the last couple of years, engineers are polite and courteous. I wouldn’t use anyone else.

April 30, 2021
Neater Heat Ltd logo

Reply from Neater Heat Ltd

Thank you Dave for the continued support of our growing business.

Rated 5 out of 5 stars

Was able to come and do the job on the…

Was able to come and do the job on the day at short notice. Great job and did it very quickly thank you

April 30, 2021
Neater Heat Ltd logo

Reply from Neater Heat Ltd

Louise, thank you very much for the review. These help our company grow and are pleased you are satisfied.

Rated 5 out of 5 stars

No problems

No hassle, all good. Work carried out quickly and no problem since. Thanks.

April 30, 2021
Neater Heat Ltd logo

Reply from Neater Heat Ltd

Thank you for taking the time to leave a review.

Rated 5 out of 5 stars

Very happy with the service

Very happy with the service. I can't remember their names but they are all fantastic👌👏😁

April 30, 2021
Neater Heat Ltd logo

Reply from Neater Heat Ltd

Thank you very much for the review.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look