Neater Heat Ltd Reviews 

282
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Friendly and efficient workforce. Uncovered some issues once work started but dealt with them without drama. Cleaned up after themselves every day. Added some cosmetic touches which other quotes said... See more

Company replied

Rated 5 out of 5 stars

Couldn’t recommend Neater Heat enough. Didn’t have any heating called Neater Heat. Had an engineer come out the same day and fixed the problem. Engineer wore his mask the whole time and wore shoe p... See more

Company replied

Rated 5 out of 5 stars

Called in neater heat as had used previously for a rad change , Old boiler was showing fault codes , they did full diagnostics and pcb was issue, cost of replacement was high and boiler was old.... See more

Company replied

Rated 5 out of 5 stars

Neater Heat were able to send someone round within just a couple of days (others quoted a week or more). Very clear upfront about costs (which were very reasonable). Young guy but thoroughly professio... See more

Company replied

Company details

  1. Heating Contractor
  2. Gas Engineer
  3. Gas Installation Service
  4. Plumber

Written by the company

PROFESSIONAL EX MILITARY ENGINEERING Neater Heat Central Heating Services was formed in 2011 by two ex Military Royal Engineers. Our aim is to provide an honest and professional service to domestic households. Neater Heat have trained and employed over 15 ex-service leaders to combine the skills of military life with the gas industry to make the perfect engineer. Living up to our name we are well known for our neat and precise installations and our neat and tidy work manner. All Neater Heat engineers are gas safe registered, fully qualified and have a exceptional knowledge in domestic and commercial gas central heating, general plumbing and renewable energy.


Contact info

4.9

Excellent

TrustScore 5 out of 5

282 reviews

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4.9

All reviews

(282)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great work

The engineers arrived on time, they were efficient, professional yet friendly and cleaned up when they were finished.
We are very pleased with our newly installed gas hob, electric cooker and kitchen tap, thanks guys.

March 19, 2022
Rated 5 out of 5 stars

A first class operation

A first class operation from the moment I made contact with them. Lee internally filled me with confidence when I originally made contact and Matthew the on-site engineer was excellent in communicating the review/service of my air source system. They will be first point of call for my Mitsubishi Ecodan system going forward.

March 17, 2022
Rated 5 out of 5 stars

Excellent service

It makes a huge difference that you can book a 1 hour slot. Communication is excellent and the engineer was polite, professional and tidy.

March 14, 2022
Rated 5 out of 5 stars

My boiler stopped working

My boiler stopped working, and a very friendly engineer turned up about two hours after I made the call.
He fixed the problems and recommended a service.
A few days later, it was serviced, and now works better than ever.
Can't fault Neater Heat!

March 13, 2022
Rated 5 out of 5 stars

Had 2 boilers in 2 houses and boiler 1…

Had 2 boilers in 2 houses and boiler 1 was perfect so 5 stars - Boiler 2 had some snagging which was dealt with well. I would use Neater Heat again and the customer service on the whole as well as the work was very good.

March 2, 2022
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Easy to book appointment online. Competitive price. Prompt, professional and friendly service.

March 2, 2022
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Reply from Neater Heat Ltd

Jan we are so pleased to know that you're experience with us was a great one. Thank you for entrusting us with the work

Rated 5 out of 5 stars

Above and beyond...

Really pleased with Ash's work and his professional manner when he performed our boiler service. He went beyond our expectations when he bled a radiator and then re-balanced the system pressure at the combi-boiler. He also gave helpful advice about potentially installing a heat-source pump. I'd use them again and recommend them to you.

February 28, 2022
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Reply from Neater Heat Ltd

Colin thank you so much for taking the time to leave an excellent rating. We really appreciate it. I will pass on your lovely feedback to Ash.

Rated 5 out of 5 stars

Fantastic company

Fantastic company. Quick reply’s, speedy work and great very neat and tidy. Would highly recommend.

February 24, 2022
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Reply from Neater Heat Ltd

Thank you so much for the great review we're pleased to know that your experience with us was a good one. We hope to see you again soon.

Rated 5 out of 5 stars

Excellent boiler and fire service

Asked for boiler and fire service and given appt for a week later which was fine. Had text to say engineer (Matthew) was on his way, although only a two minute warning so could have been a bit more! No issue really as I was home but worth mentioning. Matthew was quite young looking but he was brilliant, friendly, courteous, knowledgeable and tidy; I could not have asked for better. Service was really efficient and Matthew identified a small gas leak in the fire pipe work which he resolved so felt reassured. Overall I would say the whole experience was excellent and I would definitely recommend and use again.

February 23, 2022
Neater Heat Ltd logo

Reply from Neater Heat Ltd

We at Neater Heat are so please to know that you had a good experience with us. Thank you for entrusting us with the work and i will pass on the lovely feedback to Matthew.

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