Friendly and efficient workforce. Uncovered some issues once work started but dealt with them without drama. Cleaned up after themselves every day. Added some cosmetic touches which other quotes said... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Friendly and efficient workforce. Uncovered some issues once work started but dealt with them without drama. Cleaned up after themselves every day. Added some cosmetic touches which other quotes said... See more
Company replied
Couldn’t recommend Neater Heat enough. Didn’t have any heating called Neater Heat. Had an engineer come out the same day and fixed the problem. Engineer wore his mask the whole time and wore shoe p... See more
Company replied
Called in neater heat as had used previously for a rad change , Old boiler was showing fault codes , they did full diagnostics and pcb was issue, cost of replacement was high and boiler was old.... See more
Company replied
Neater Heat were able to send someone round within just a couple of days (others quoted a week or more). Very clear upfront about costs (which were very reasonable). Young guy but thoroughly professio... See more
Company replied
PROFESSIONAL EX MILITARY ENGINEERING Neater Heat Central Heating Services was formed in 2011 by two ex Military Royal Engineers. Our aim is to provide an honest and professional service to domestic households. Neater Heat have trained and employed over 15 ex-service leaders to combine the skills of military life with the gas industry to make the perfect engineer. Living up to our name we are well known for our neat and precise installations and our neat and tidy work manner. All Neater Heat engineers are gas safe registered, fully qualified and have a exceptional knowledge in domestic and commercial gas central heating, general plumbing and renewable energy.
6 Beechnut Ind Estate, Beechnut Road, GU12 4JA, Aldershot, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very professional and tidy job. Very much full of valuable information. Will use them again.
A very prompt and friendly service, explained everything really clearly and even put up with the dog ‘helping’!!
An engineer was available same day, when British Gas had a 3 day wait. He worked until almost 10pm to fix the problem and was polite and consulted us throughout. Very happy.
Have been very happy with the work had a little problem with a tap but was very guickly fixed
The engineers arrived on time, they were efficient, professional yet friendly and cleaned up when they were finished.
We are very pleased with our newly installed gas hob, electric cooker and kitchen tap, thanks guys.
A first class operation from the moment I made contact with them. Lee internally filled me with confidence when I originally made contact and Matthew the on-site engineer was excellent in communicating the review/service of my air source system. They will be first point of call for my Mitsubishi Ecodan system going forward.
call out fee excessive when on sight for many people. Shower equipment is not straight a little bit of more care
We had a very good experience and we like the person who did the work.
Really impressed with Neater heat Ltd Service. Very good quality service from a polite, engineer who did an excellent job. And very reasonable rates ..
It makes a huge difference that you can book a 1 hour slot. Communication is excellent and the engineer was polite, professional and tidy.
Quite a few visits to solve the problem. However a very responsive team and seem well managed.
My boiler stopped working, and a very friendly engineer turned up about two hours after I made the call.
He fixed the problems and recommended a service.
A few days later, it was serviced, and now works better than ever.
Can't fault Neater Heat!
Nice service engineers. Realise we can use them again when we move as they have their people in our new area.
Had 2 boilers in 2 houses and boiler 1 was perfect so 5 stars - Boiler 2 had some snagging which was dealt with well. I would use Neater Heat again and the customer service on the whole as well as the work was very good.
Excellent customer service. Easy to book appointment online. Competitive price. Prompt, professional and friendly service.

Reply from Neater Heat Ltd
Really pleased with Ash's work and his professional manner when he performed our boiler service. He went beyond our expectations when he bled a radiator and then re-balanced the system pressure at the combi-boiler. He also gave helpful advice about potentially installing a heat-source pump. I'd use them again and recommend them to you.

Reply from Neater Heat Ltd
Fantastic company. Quick reply’s, speedy work and great very neat and tidy. Would highly recommend.

Reply from Neater Heat Ltd
Asked for boiler and fire service and given appt for a week later which was fine. Had text to say engineer (Matthew) was on his way, although only a two minute warning so could have been a bit more! No issue really as I was home but worth mentioning. Matthew was quite young looking but he was brilliant, friendly, courteous, knowledgeable and tidy; I could not have asked for better. Service was really efficient and Matthew identified a small gas leak in the fire pipe work which he resolved so felt reassured. Overall I would say the whole experience was excellent and I would definitely recommend and use again.

Reply from Neater Heat Ltd
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.