Neater Heat Ltd Reviews 

282
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Friendly and efficient workforce. Uncovered some issues once work started but dealt with them without drama. Cleaned up after themselves every day. Added some cosmetic touches which other quotes said... See more

Company replied

Rated 5 out of 5 stars

Couldn’t recommend Neater Heat enough. Didn’t have any heating called Neater Heat. Had an engineer come out the same day and fixed the problem. Engineer wore his mask the whole time and wore shoe p... See more

Company replied

Rated 5 out of 5 stars

Called in neater heat as had used previously for a rad change , Old boiler was showing fault codes , they did full diagnostics and pcb was issue, cost of replacement was high and boiler was old.... See more

Company replied

Rated 5 out of 5 stars

Neater Heat were able to send someone round within just a couple of days (others quoted a week or more). Very clear upfront about costs (which were very reasonable). Young guy but thoroughly professio... See more

Company replied

Company details

  1. Heating Contractor
  2. Gas Engineer
  3. Gas Installation Service
  4. Plumber

Written by the company

PROFESSIONAL EX MILITARY ENGINEERING Neater Heat Central Heating Services was formed in 2011 by two ex Military Royal Engineers. Our aim is to provide an honest and professional service to domestic households. Neater Heat have trained and employed over 15 ex-service leaders to combine the skills of military life with the gas industry to make the perfect engineer. Living up to our name we are well known for our neat and precise installations and our neat and tidy work manner. All Neater Heat engineers are gas safe registered, fully qualified and have a exceptional knowledge in domestic and commercial gas central heating, general plumbing and renewable energy.


Contact info

4.9

Excellent

TrustScore 5 out of 5

282 reviews

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4.9

All reviews

(282)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

The Neater heat engineer arrived on time, was polite and very courteous. All the traits we look for in a tradesman.
Online contact was very easy, chose our time slot and confirmation was sent straight away.
Thank you for the complete service, we highly recommend.
see you next year.

October 1, 2021
Neater Heat Ltd logo

Reply from Neater Heat Ltd

Arron thank you for entrusting us with the work. Were pleased to know that your experience with us was a good one. We really appreciate your business, and we are looking forward to seeing you again soon.

Rated 5 out of 5 stars

Very efficient

Very efficient, arrived on time, polite and pleasant

September 27, 2021
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Reply from Neater Heat Ltd

Maureen thank you for leaving us a review, your feedback means so much to the team at Neater Heat. We hope to see you again soon.

Rated 4 out of 5 stars

Easy online booking system

Easy online booking system. I can only assume the boiler service was done to a good standard.
Matt was lovely and explained what the issues were clearly.
He was a little late however I received an automated text and he called me to let me know and apologise himself.

September 25, 2021
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Reply from Neater Heat Ltd

Holly thank you for entrusting us with the work. Were pleased to know that your experience with us was a good one. We really appreciate your business, I will pass on your lovely feedback to Matthew. Please let us know what we can do for you in the future.

Rated 5 out of 5 stars

Excellent service and communication

Excellent service and communication - Neater Heat understand Air Source Heat Pumps and Underfloor Heating systems, many companies claim this but many lack the experience

September 24, 2021
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Reply from Neater Heat Ltd

Mike thank you for entrusting us with the work. Were pleased to know that your experience with us was a good one. We really appreciate your business, please let us know what we can do for you in the future.

Rated 5 out of 5 stars

Friendly and efficient workforce

Friendly and efficient workforce. Uncovered some issues once work started but dealt with them without drama. Cleaned up after themselves every day. Added some cosmetic touches which other quotes said were not possible. Would recommend them to others and definitely use them again myself.

September 22, 2021
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Reply from Neater Heat Ltd

Thank you so much for taking time to write a review. We really appreciate your business, please let us know what we can do for you in the future.

Rated 5 out of 5 stars

Had to have follow up service

Had to have follow up service, no problem at all, Danny very professional and helpful at all times.

September 21, 2021
Unprompted review
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Reply from Neater Heat Ltd

Thank you for a great review, we really appreciate your business. I will pass on your lovely feedback to Danny.

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service, very friendly engineer

September 20, 2021
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Reply from Neater Heat Ltd

Suzi your kind words are greatly appreciated and we hope you wont hesitate to let us know if we can serve you in the future.

Rated 5 out of 5 stars

Boiler service

Neater Heat installed my central heating system and always do the annual boiler service. Friendly, reliable and would highly recommend.

September 19, 2021
Rated 5 out of 5 stars

Very professional

Very professional, and proficient. Would highly recomend!

September 14, 2021
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Reply from Neater Heat Ltd

Alex thank you for writing a review, we really appreciate your business.

Rated 5 out of 5 stars

Put my mums mind at rest after a very…

Put my mums mind at rest after a very stressful day quick and tidy and even phoned up later to make sure she was ok would definitely recommend thank you

September 14, 2021
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Reply from Neater Heat Ltd

We are very pleased to know that your experience with us was a good one. Thank you for entrusting us with the work.

Rated 5 out of 5 stars

Excellent service

Excellent service, friendly engineers, 5 star service! Would definitely recommend to anyone and use again!

September 10, 2021
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Reply from Neater Heat Ltd

Thank you for writing us a review Saad we really appreciate your business. Please let us know what we can do for you in the future.

Rated 5 out of 5 stars

Excellent service

Neater Heat were able to send someone round within just a couple of days (others quoted a week or more). Very clear upfront about costs (which were very reasonable). Young guy but thoroughly professional, diagnosed and fixed my boiler issue quickly and then instead of hurrying off sorted another couple of radiator issues in the time remaining. Would use again and recommend highly.

September 10, 2021
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Reply from Neater Heat Ltd

Michael we are so pleased at Neater Heat to know that your experience with us was a good one. We believe in transparency and work hard to keep our prices affordable.

Rated 5 out of 5 stars

Honest

Honest, good work at a reasonable price, recommended.

September 10, 2021
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Reply from Neater Heat Ltd

Thank you for your review, we are appreciate your business.

Rated 5 out of 5 stars

Neater Heat have completed several jobs…

Neater Heat have completed several jobs at my property. Several of their team have attended and every one of them has been excellent. They are very helpful and I would recommend them to all.

September 3, 2021
Unprompted review
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Reply from Neater Heat Ltd

Wow Pauline thank you so much for taking time to leave an excellent rating. I will pass on your lovely feedback to the team. But please let us know what we can do for you in the future.

Rated 5 out of 5 stars

HIGHLY Recommend!!!

HIGHLY Recommend!!!

Quality of work, service and professionalism from the team at Neater Heat is always exceptional. Can't recommend them highly enough.

September 1, 2021
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Reply from Neater Heat Ltd

Phil
Thank you for such great feedback.
And thank you for supporting a local company. We hope to hear from you soon.

Rated 5 out of 5 stars

Faultless service for gas boiler service.

From booking the service of my gas boiler to the service being completed, Neater Heat were efficient, polite and proficient. Price was very competitive.

August 31, 2021
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Reply from Neater Heat Ltd

Thank you very much for such a great review. We at Neater Heat work really hard to offer the best possible service. We are very happy that was reflected on our last visit.
We hope to see you again soon.

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