Part was a direct replacement for a Bosch machine and it fitted perfectly. Quality was good and would definitely buy again with quick delivery too.
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Very poor communication, customer service non existent, they don’t reply to emails when problems arise, very long delivery time . I opened dispute case through PayPal and only then they replied. Wait... See more
Ordered 2 parts for my Smeg Fridge Freezer on 3rd January. ONE part arrived on 13th January. Have been trying for nearly 3 days to get a response to both Web chat query and 3 emails. Not even an ackno... See more
Great price on all products (inflatable pool& water slide) arrived in two weeks. It did take 3-4 days to get a generic confirmation email that the goods were dispatched. I did email the company before... See more
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Really good quality spurious part for Bosch machine
Part was a direct replacement for a Bosch machine and it fitted perfectly. Quality was good and would definitely buy again with quick delivery too.
Very poor communication
Very poor communication, customer service non existent, they don’t reply to emails when problems arise, very long delivery time . I opened dispute case through PayPal and only then they replied. Waiting to get my money back. Overall bad experience.
I ordered a part and was informed after…
I ordered a part and was informed after 11 days that they didn't actually have it. This was after me confirming with their customer service the correct part to purchase.
Recommend, would use again
Made navigating the thousands of different options for dishwasher trays/baskets quite straightforward - hint: know your precise model number!
Delivery took about 10 days.
Although the assembly instructions were minimal, the items slotted right in hint: take note of how the previous items were fitted before removal and installation of the new ones!
It was not delivered to my home
It was not delivered to my home. Delivered to a shop 20 kms from me
Fast and well packaged
The company is honest when it says if it has the part in stock or not. My part was in stock and was dispatched the next day. Also, the part I ordered was a fragile glass door and was packed perfectly in air filled plastic.
I have not received my order
I have not received my order . It has been delivered to the wrong post code . I am still waiting DPD to respond to my message on their help-line.
Very satisfied
Parts were carefully packed, arrived on time and in perfect condition. Package was easy to track. Very happy with Nettoparrd
Terrible customer service
I am hugely disappointed with my experience with NETTOPARTS. My item arrived damaged. I requested a refund and received no reply to my emails. The issue is still not resolved and I have found their customer service to be terrible. I would strongly advise against ordering from NETTOPARTS.
Good communications with emails from…
Good communications with emails from company.
Transaction felt safe.
Delivery was a bit slow but that was the delivery company.
Good service from Nettoparts.
Product was exactly what I wanted and…
Product was exactly what I wanted and did not expect to find
I got what I order
I got what I order, it came with in a few days. I an very happy with my order.
worked perfectly
worked perfectly, the compatibility details in the product description were great, and the reason I purchased from here as opposed to other sites.
Great customer service
Nettoparts Top Form
Very easy to find the part on the website. Ordering was straightforward. Delivery excellent.
Order came perfect condition and in…
Order came perfect condition and in good time
Part was as described and a fast…
Part was as described and a fast delivery
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