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Review summary

Created with AI, based on recent reviews

Evaluating 186 reviews, reviewers had a great experience with this company. Customers are really happy with the user experience, finding the programs easy to navigate and follow at their own pace. Many appreciate the product for its effectiveness in providing tools and strategies for nervous system regulation, with some describing it as life-changing. The staff are frequently praised for their supportive and knowledgeable approach. However, some customers were dissatisfied with the refund process, reporting difficulties in obtaining refunds and a lack of responsiveness from customer service. A few other people also felt that the service and programs were too basic or did not live up to their expectations, particularly regarding deeper trauma recovery or the promised content.

What people talk about most

User experience

Clients share positive opinions on user experience. Many reviewers appreciate the program's ease of use, with... See more

Product

Customers consistently note positive experiences with product. Many reviewers praise the Neurotoned program... See more

Service

Reviewers mention ambiguous feedback about service. Many customers praise the service, highlighting its... See more

Staff

Users describe positive interactions with staff. Customers consistently praise the instructors and support... See more

Refund

Reviewers highlight significant dissatisfaction with the refund process. Many customers report difficulties... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I am an experienced, trained trauma counsellor with extensive knowledge about the subject of trauma, the way your nervous system protects you. Serving others by offering support has been my life purpo... See more

Company replied

Rated 4 out of 5 stars

I learnt so much about our nervous system . Bought a months course to aid my healing after cancer surgeries . Found I had much more inside to process. Not easy to navigate site , as an adhd lady, b... See more

Company replied

Rated 5 out of 5 stars

Its the little things used consistently that allows monumental changes to take place. I dove in head first & embraced this process wholeheartedly in desperation to feel safe in my own body... See more

Company replied

Rated 5 out of 5 stars

If you feel tired, stressed, anxious, burned out and demotivated to step out from this exhausted circle, these beautiful people from Neurotoned help you with simple but meaningful small steps. Breathi... See more

Company replied


Company details

  1. Mental Health Service

Written by the company

At Neurotoned, we believe healing should be accessible, supportive, and free from retraumatization. Our trauma-informed programs are designed to help you reset your nervous system, ease anxiety, and find relief from trauma without reliving painful experiences.


Contact info

4.1

Great

TrustScore 4 out of 5

205 reviews

5-star
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1-star

Replied to 90% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

Customer service is useless, don't trust the 30-day money back guarantee

I asked for a refund within 30 days and was told that I would receive it unless I wanted to exchange the course for another one. I chose the refund and they stopped answering.

February 1, 2026
Unprompted review
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Reply from Neurotoned

Hi Alice,

We sincerely apologise for the delay in communication that led to this review. That is not the experience we aim to provide.

I want to assure you that both of your refunds have been fully processed and you will see them returned to your original payment method. We are sorry again for the frustration this caused and thank you for giving us a try. We'll be here to support you even if your not with us right now. Wishing you an abundance of opportunity and growth throughout your journey.

Rated 5 out of 5 stars

Awesome

Awesome! Great community and online classes. Learned some helpful techniques and looking forward to learning more.

February 20, 2026
Unprompted review
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Reply from Neurotoned

Hi Bax! Thank you so much! 💛

We’re so glad you’re enjoying the community and classes. Hearing that the techniques are helpful means a lot to us.

We’re excited for you to keep exploring and building on what you’ve learned — there’s so much more ahead. Thanks for being part of Neurotoned! 💙

Rated 5 out of 5 stars

I've noticed a lot of positive shifts…

I've noticed a lot of positive shifts since doing the Neurotoned program. Even after a couple of weeks of the 30 day program I noticed my mind and body relax as my vagus nerve started working properly. Since then I've been doing the monthly programs (which are so inexpensive for what you get I highly recommend them) and I love how each month has a different theme with a focus on the nervous system. I'm learning a lot and this has enhanced my awareness so I see now when I'm holding or bracing or rushing or have underlying anxiety and I now have a variety of tools to use to calm and shift back into a balanced, regulated nervous system. I wish I had done this years ago!

February 18, 2026
Unprompted review
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Reply from Neurotoned

Thank you so much for sharing your experience, Gini! 💛 We’re thrilled to hear that the Neurotoned program has helped your mind and body relax and that you’ve found the monthly programs both accessible and insightful. It’s wonderful to hear how you’re noticing your body’s patterns and using tools to restore balance. Your enthusiasm means so much, thank you so much for recommending us and shareing your experience with us!

Rated 5 out of 5 stars

It's amazing to notice the subtle…

It's amazing to notice the subtle shifts that have been happening since I started on the platform. I have felt supported through and through - the community, the therapists, the support team, and the guidance from the exercises. The platform nurtures such a language of kindness and safety that resonates through all the practices and I'm excited to show up everyday for myself as I experience the positive changes.

February 18, 2026
Unprompted review
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Reply from Neurotoned

Hi Khai, your words are so heartwarming! 🧡 We’re glad the platform and community have provided a sense of support and safety for you. It’s amazing to hear that you’re noticing these subtle shifts and showing up for yourself every day. Thank you for sharing your journey with us!

Rated 5 out of 5 stars

I found the exercises I learned to be great for helping me with insomnia

I found the exercises I learned to be very useful and easy to incorporate into my daily life. Tapping has become my go-to method for getting back to sleep in the middle of the night. Something that used to take hours of tossing and turning is now calm and almost instantaneous.

February 17, 2026
Unprompted review
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Reply from Neurotoned

Hi Maya, we’re so happy to hear the exercises are helping with your sleep! 🌙 It’s incredible that tapping has become a go-to tool for you and that you’re finding calm and rest more easily. Thank you for letting us know, it’s exactly why we created the program to help yyou through this.

Rated 4 out of 5 stars

Flexible structure and gentleness

Neurotoned has a flexible structure, which makes it easy to fit into my daily schedule. The blend of physical and mental exercises keeps you engaged and gently gives results.

February 17, 2026
Unprompted review
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Reply from Neurotoned

Thank you, Vesna! 💛 We’re glad you appreciate the flexibility and gentle structure of Neurotoned. It’s wonderful to hear that the blend of mental and physical exercises keeps you engaged while supporting your wellbeing.

Rated 5 out of 5 stars

Wonderful Investment

This has been one of my better investments for my mental health. I have tried EVERYTHING and this has been a program that is affordable, informative and oh so interesting. It's been a wonderful journey so far.

December 1, 2025
Unprompted review
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Reply from Neurotoned

Hi Ilva, your review made our day! 🌟 We’re thrilled that you find the program affordable, informative, and enjoyable. It’s encouraging to hear it’s been a positive investment in your mental health journey.

Rated 2 out of 5 stars

App is NOT intuitive to use, difficult to get help

The app is not intuitive to use, and finding a way to get answers wasn’t easy so I stopped using it after a week.

February 15, 2026
Unprompted review
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Reply from Neurotoned

Hi Allison, thank you for your honest feedback. We’re sorry the app wasn’t intuitive for you and that support wasn’t immediately clear. Your insights are invaluable, and we’re continuously working to make the experience smoother for everyone. We will reach out to you and see how we can help you through this issue, thank you for your feedback!

Rated 4 out of 5 stars

Helped how to navigate rupture and repair click for me

This app has helped me better understand how to navigate rupture and repair. Very grateful. 🙏 I don’t like having to wait a day to be able to read more content.

February 15, 2026
Unprompted review
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Reply from Neurotoned

Hi Xye, we’re so glad Neurotoned has been helpful for navigating rupture and repair. 🙏 We understand the waiting for content can be frustrating, and we appreciate your patience and your feedback, it helps us improve the experience for all members going forward! Thank you for that!

Rated 5 out of 5 stars

I am glad to have found neurotoned

I am glad to have found neurotoned. The presenters are kind and knowledgeable. The practices and information offered is varied and let's one have many light bulb moments. Crucial to having breakthroughs with how your body and nervous system feel.

February 15, 2026
Unprompted review
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Reply from Neurotoned

Thank you, Mags! 💛 It’s wonderful to hear that the presenters and practices are giving you those “light bulb” moments. We’re glad you’re noticing breakthroughs with your body and nervous system, it’s exactly why we created the program. Thank you for being with us!

Rated 4 out of 5 stars

I found the Neurotoned program at just…

I found the Neurotoned program at just the right time. The exercises have been so helpful and the instructors are so gentle and kind in their presentations. I appreciate that the programs are self-paced and accessible for the whole year with a small subscription fee. There is plenty of opportunity to engage more deeply, but no pressure. I have learned a lot so far and being a part of the Neurotoned community has been a good experience.

December 15, 2025
Unprompted review
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Reply from Neurotoned

We’re so thrilled to hear the timing of finding Neurotoned felt just right! 🌟 It’s fantastic that the self-paced programs and supportive community are helping you learn and grow without pressure. Thank you for letting us be a part of your journey!

Rated 5 out of 5 stars

I have just started this program and I…

I have just started this program and I wish I had access to something similar years ago. It's explaining everything I've gone through and misunderstood. I have wasted so much time and money on doctors who could never explain things to me like this program does. I would recommend it, and have already to four people in my family and friendship circle.

February 14, 2026
Unprompted review
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Reply from Neurotoned

Hi Elizabeth, your words are so meaningful to us! 💛 We’re glad the program has helped explain experiences and fill gaps that traditional approaches couldn’t. It’s wonderful that you’re sharing this with your family and friends, thank you for spreading the support and just remember, we're here to support you through your journey.

Rated 5 out of 5 stars

I’m so glad I found Neurotoned to help…

I’m so glad I found Neurotoned to help me reset my Autonomic Nervous System. The exercises are gentle, easy to do, and supportive. The program offers participants somatic tools, such as, breathing exercises, humming, music therapy and a supportive community. I will be continuing the program, as I know that it helps me to heal.

February 14, 2026
Unprompted review
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Reply from Neurotoned

Hi Chris, we’re so happy Neurotoned has helped you reset your Autonomic Nervous System. 🌿 It’s great to hear the exercises are gentle, supportive, and healing for you. Thank you for committing to your journey with us and letting us be apart of that with you!

Rated 5 out of 5 stars

Joining Neurotoned is so worthwhile

This company has amazing programs. I am learning so much! Self Care is a focus. They don't just talk about, they teach you how. There is NEVER any pressure. And they always give modified choices to ensure it is accessible to everyone. That is very important to me with my disabilities. I feel that I am growing as a person, and learning to conquer emotions I could not cope with before. They are teaching me healthy, calming tips to manage day to day living. I would recommend this program to everyone!

February 13, 2026
Unprompted review
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Reply from Neurotoned

Thank you for such a kind and thoughtful review! 🧡 We’re so glad the program is meeting your needs, offers choices, and supports your growth throughout this journey. Your progress and joy in learning healthy tools is exactly why we do what we do. Thank you for your support, we can only hope to support you as best as you need throughout your journey!

Rated 4 out of 5 stars

Neurotoned appeared at the moment when…I most needed it

Neurotoned appeared at the moment when I most needed something to help me understand and start to heal from years of being stuck in survival mode and continuous cycles of intense anxiety. The 30 day Program is a very clearly mapped out journey to follow through and it is comforting and helpful to know you can always return to any step as many times as you feel necessary. It is presented in a format that I found very user-friendly and with a balanced and do-able amount of content for each day.

June 1, 2025
Unprompted review
Neurotoned logo

Reply from Neurotoned

Hi Emma, we’re so glad Neurotoned arrived when you needed it most. 🌟 It’s wonderful that the 30-day program provides a clear, manageable journey and that you can revisit steps as needed. Thank you for sharing your experience with us!

Rated 5 out of 5 stars

Great support for my nervous system

I joined Neurotoned early last year, and it was the best decision! Before this, I didn’t really understand what nervous system exercises were or how they worked, but this program made everything clear.

What I love most is the variety. There is something for everyone: somatic exercises, yoga, and even art therapy. The instructors are all different and very professional.

As someone with Chronic Fatigue Syndrome (CFS), I found these exercises perfect because they are short, manageable and didn't leave me feeling overwhelmed. I also really appreciated the bonus collection by Kim DiRe’.

Living in Ukraine during the war, finding a sense of peace is difficult. However, when I do these exercises every day, I feel much calmer and find a sense of inner strength and grounding. My sleep has also improved, which is so important right now.

The support is also good. Their emails are always warm and encouraging, and you can ask questions under the videos — the team always responds. I keep coming back to this program again and again. Highly recommended!

February 12, 2026
Unprompted review
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Reply from Neurotoned

Iryna, thank you for your heartfelt words! 💛 We’re thrilled the variety of exercises and professional instructors have helped you find calm, strength, and better sleep even during challenging times. Your recommendation means a lot to us and we are here with you every step of the way!

Rated 4 out of 5 stars

Stop Surviving and Start Living

As someone who has been stuck in survival mode for years, I so appreciate this program that meets me where I’m at. It is gentle and supportive each step on this journey. It is refreshing to participate in a program that truly speaks to a dysregulated nervous system! Thank you

February 13, 2026
Unprompted review
Neurotoned logo

Reply from Neurotoned

Hi Tracy,

We hear how much it matters to you that the program meets you where you are. Being able to support your nervous system gently and consistently, especially after years of survival mode, is exactly the intention of this work. It’s heartening to know it’s making a difference and we're so proud to be along you on this journey!

Rated 4 out of 5 stars

NEW HOPE!

The Neurotoned team truly understand what it's like to live with a disregulated nervous system. Through the somatic tools they provide and encouraging support, my nervous system is feeling the healing results. I plan to continue using these nurturing methods daily to keep my nervous system strong and work on the subconscious patterns and trauma that challenge it. Thank you Neurotoned for giving me new hope!

February 13, 2026
Unprompted review
Neurotoned logo

Reply from Neurotoned

Hi Marie,

It’s so inspiring to hear how the daily practices are helping your nervous system feel stronger and giving you new hope. The courage to use these tools consistently and work on old patterns is significant, and we’re grateful to be part of your journey in this way.

Rated 4 out of 5 stars

Great topics

Great topics. Happy to change to 5 stars after I see how webinars can help.

February 12, 2026
Unprompted review
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Reply from Neurotoned

Hi Sarah,

Thank you for the honest feedback. We really appreciate the openness.

The webinars are designed to go deeper into real-life application and integration, so we hope they’ll add even more value for you. If there’s a specific topic you’d love to see covered, we’re always listening.

We’d be honored to earn that fifth star whenever you're ready. 💛

Rated 5 out of 5 stars

Very friendly and down to earth…

Very friendly and down to earth grounding courses that are very affordable and hold immense value for their content , great instructors

February 1, 2026
Unprompted review
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Reply from Neurotoned

Hi Rakan,

Your words mean a lot. We care deeply about keeping things human, grounded, and accessible, not clinical or overwhelming. Thank you for noticing the instructors and their tone as well. That’s intentional, and we’re so glad it resonates with you.

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