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Review summary

Created with AI, based on recent reviews

Evaluating 186 reviews, reviewers had a great experience with this company. Customers are really happy with the user experience, finding the programs easy to navigate and follow at their own pace. Many appreciate the product for its effectiveness in providing tools and strategies for nervous system regulation, with some describing it as life-changing. The staff are frequently praised for their supportive and knowledgeable approach. However, some customers were dissatisfied with the refund process, reporting difficulties in obtaining refunds and a lack of responsiveness from customer service. A few other people also felt that the service and programs were too basic or did not live up to their expectations, particularly regarding deeper trauma recovery or the promised content.

What people talk about most

User experience

Clients share positive opinions on user experience. Many reviewers appreciate the program's ease of use, with... See more

Product

Customers consistently note positive experiences with product. Many reviewers praise the Neurotoned program... See more

Service

Reviewers mention ambiguous feedback about service. Many customers praise the service, highlighting its... See more

Staff

Users describe positive interactions with staff. Customers consistently praise the instructors and support... See more

Refund

Reviewers highlight significant dissatisfaction with the refund process. Many customers report difficulties... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I am an experienced, trained trauma counsellor with extensive knowledge about the subject of trauma, the way your nervous system protects you. Serving others by offering support has been my life purpo... See more

Company replied

Rated 4 out of 5 stars

I learnt so much about our nervous system . Bought a months course to aid my healing after cancer surgeries . Found I had much more inside to process. Not easy to navigate site , as an adhd lady, b... See more

Company replied

Rated 5 out of 5 stars

Its the little things used consistently that allows monumental changes to take place. I dove in head first & embraced this process wholeheartedly in desperation to feel safe in my own body... See more

Company replied

Rated 5 out of 5 stars

If you feel tired, stressed, anxious, burned out and demotivated to step out from this exhausted circle, these beautiful people from Neurotoned help you with simple but meaningful small steps. Breathi... See more

Company replied


Company details

  1. Mental Health Service

Written by the company

At Neurotoned, we believe healing should be accessible, supportive, and free from retraumatization. Our trauma-informed programs are designed to help you reset your nervous system, ease anxiety, and find relief from trauma without reliving painful experiences.


Contact info

4.1

Great

TrustScore 4 out of 5

205 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 90% of negative reviews

Typically replies within 2 weeks

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Rated 4 out of 5 stars

Grateful

This program is so authentic and the practices are so well explained and gentle. They have helped calm my nervous system and reduce my feelings of overwhelm. I’m so grateful I came across Neurotoned.

February 13, 2026
Unprompted review
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Reply from Neurotoned

Hi Rose,

We’re so grateful you found us too and we're so glad you're here with us! Hearing that the practices helped reduce overwhelm and brought calm is exactly why this work exists. Thank you for taking the time to share your experience, it encourages more people than you know.

Rated 5 out of 5 stars

Fantastic program!

So many wonderful sessions with really helpful practices. This program has offered me so many practices that have all allowed me to approach life and my healing journey in a new, more healthy way.

February 12, 2026
Unprompted review
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Reply from Neurotoned

Hi Katherine,

This is beautiful to read, we truly thank you for this. The fact that the practices are helping you approach life and healing in a healthier way is exactly the kind of shift we hope for. Thank you for trusting the process and sharing your experience.

Rated 5 out of 5 stars

Great way how to learn relax your nervous system

I appreciate much the relevant help and continuous support from side of Neurotoned support people. I have finished 30 days challenge and using my favourite exercises on regular basis when needed. Also meditation music which is part of the subsequent moduls help my little son sleep in the afternoon he struggled with. I am glad I joined Neurotoned and recommed to everybody who want to learn how to relax while having bussy life. ❤️🙏🍀

February 12, 2026
Unprompted review
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Reply from Neurotoned

Hi Alena,

Congratulations on completing the 30-day challenge, we are truely so proud of you. It’s especially heartwarming to hear that the music is helping your little one sleep. That’s such a lovely ripple effect. Thank you for recommending us and for integrating the tools into your busy life. ❤️

Rated 5 out of 5 stars

I have been a member of Neurotoned for just over a month now

I have been a member of Neurotoned for just over a month now and have been making space to watch the videos and do the somatic exercises daily.
About two weeks in I began to notice checking in with my body was becoming a more natural and common occurrence. What I find very encouraging is that, after a lifetime of being stuck in fight or flight, there is beginning to open up inside of me a capacity for calm.
I am excited to see that capacity expand in the months to come.
Another part of the program I enjoy are the live sessions that cover a wide range of topics. Since they are recorded I am able to watch and pause them at my leisure.
In my opinion somatic therapy is a game changer when it comes to hijacked nervous systems and Neurotoned is a simple and gentle way to begin making the shifts needed for wellness.

February 12, 2026
Unprompted review
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Reply from Neurotoned

Hi Skye,

Thank you for such a beautiful reflection. To hear that calm is beginning to open up after years of fight-or-flight is truely powerful. That growing capacity for safety and steadiness is real progress. We’re honored to be part of that journey with you.

Rated 5 out of 5 stars

When all else failed...

When all else failed, the 30 day Neurotoned program brought me back to an even better place than before. At 67 years old, I experienced a shoulder injury. Then, over the course of a year my whole body gradually broke down. Chronic pain wore me down and I began to have panic attacks. I tried the medication route for both pain and anxiety but couldn't deal with the side effects. I was losing hope. There had to be a better way. Neurotoned was the way. The gentle breathing exercises, meditation, yoga, art and music therapy, along with the amazing support from Neurotoned and Community enabled me to truly heal and my life is now more meaningful and peaceful than before and I am pain free. I also have tools to help me remain resilient.

March 31, 2025
Unprompted review
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Reply from Neurotoned

Hi Elizabeth,

Your story is incredibly deep and touching. Thank you for sharing it so openly with us, your voice is valued and we hear you. The resilience and commitment you showed in seeking another way is inspiring. Hearing that you are pain-free and living more peacefully made our day. We’re so grateful Neurotoned could be part of that chapter.

Rated 5 out of 5 stars

Recommended Neuro Training

I like the content and the practical exercises in the first programme. I found that I am not great with passwords and found it tricky enough to access the programme each time. However, it was great to take up where I left off. I have been really busy in the last few months and have not followed through with the training but I have dipped into the email content and found the tips very helpful and reassuring. I thought the Sunday morning club was very inspiring.

April 12, 2025
Unprompted review
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Reply from Neurotoned

Hi Maire,

Thank you for your honesty with us, especially about the login experience. That’s helpful for us to hear and we aim to make this process a lot easier in future.

We’re so glad the content itself felt supportive and that the Sunday sessions resonated. Even diving in when you can absolutely counts, there is no rush. We only want you to do what feels right for you.

Rated 5 out of 5 stars

Compassionate and supportive

Great, timely, topical trainings that get to the heart of some of the issues that so many of struggle with the most. Compassionate and supportive ... I feel seen. Thank you!

February 11, 2026
Unprompted review
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Reply from Neurotoned

Hi Rebecca,

Feeling seen is everything and it brought a smile to my face to know that you feel this way. We’re so glad the trainings feel timely and supportive for you. Thank you for being part of the community and for sharing that reflection with us, we appreciate you.

Rated 5 out of 5 stars

Simple and easy to apply information

Receiving the Neurotoned weekly emails has been a refreshing source of information. Not all of it is helpful to me specifically but there are many others that I know that the information is helpful and I have been able to tell them about it. I have purchased a couple of the programs on the nervous system and the polyvagal nerve and they are taught simply, easy to understand and apply. I recommend Neurotoned to the layman who is looking for some educational and informative programs on the nervous system and others way of
mental health.

March 1, 2025
Unprompted review
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Reply from Neurotoned

Hi Ronda, we appreciate your genuine feedback. It’s completely okay that not every piece will fit every person and we love that you’re sharing what resonates with others too. Thank you for your kind words to us and for engaging with the material in a way that works for you, that's all we want. To support you as best as you need!

Rated 2 out of 5 stars

I really relate to their written words

I really relate to their written words. When I purchased the meditations I felt they were kind of short and almost too fast. It was not enough time to immerse into the experience. I felt let down. It didn’t really hit the spot.
- I only did the first meditation

January 16, 2026
Unprompted review
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Reply from Neurotoned

Hi Satya, thank you for being honest about your experience. Meditation pace can feel very personal, and we understand that shorter formats don’t always allow full immersion for everyone. If you decide to explore further sessions, some go deeper and longer but either way, your feedback is genuinely valuable to us and we thank you.

Rated 5 out of 5 stars

Speechless

I have purchased two programs, the wired for love one and the unburdening the body. Both have been great, but the wired for love left me speechless. I literally healed my neck and found myself crying like a child and felt that it was working even after the sessions. The trauma was healing like pealing an onion, layer after layer. I even send them a message to let them know how grateful I was.
Great work, better than I ever expected.

September 10, 2025
Unprompted review
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Reply from Neurotoned

Hi Matina, your words are powerful and made me smile. Healing in layers, like peeling an onion, is such an accurate description of somatic work. We’re honored that the program supported such a meaningful shift for you. Thank you for sharing your gratitude and being with us, we're so proud to be with you on this journey.

Rated 4 out of 5 stars

I am very glad I came across them.

Neurotoned offers easy and light exercises to help calm down your nervus system. On top of that you really feel like they 'get' it, in the mails, in the way they talk.
The only thing I would love even more is if the excercises would not only be on the platform but be accompanied by a daily mail, just to get a soft reminder so it is that little bit easier to take the step every day. But to be honest, I really haven't seen any other company who offers this kind of excersises in such a nice, soft and easy to step in way. I am very glad I came across them.

December 1, 2025
Unprompted review
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Reply from Neurotoned

Hi Anne, we’re so glad you feel that we “get it.” That means a great deal to us, we aim to try for everyone to feel heard and understood as much as we can. Thank you also for the suggestion about daily reminders alongside exercises, that’s thoughtful feedback and something we’ll take seriously. We appreciate both your praise and your honesty.

Rated 5 out of 5 stars

Neurotoned can help someone who is unsure or overwhelmed

If I can help someone who is unsure, overwhelmed, or quietly searching for relief, to feel less alone, this is where you can be heard. I have been helped to feel reassurance, I got hope again, and permission to take that first step.
I wish this for you if you feel the same as me.

February 11, 2026
Unprompted review
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Reply from Neurotoned

Thank you for this deeply thoughtful and kind words. If your words help even one person feel less alone, that’s powerful. We’re so glad you found reassurance and hope here, and that you gave yourself permission to take that first step. That’s where everything begins. Thank you for being with us 💛

Rated 1 out of 5 stars

I have been trying to cancel my monthly…

I have been trying to cancel my monthly subscription. I made the request before the 30 days to get a refund and I have been waiting to hear back after several follow-up emails going unanswered. If anyone from customer service is reading this could you please help me? Thank you.

February 10, 2026
Unprompted review
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Reply from Neurotoned

Hi Rikki,

We’re truly sorry for the delay in getting back to you. That’s not the experience we want anyone to have, and we take that on us.

I’ve personally checked on this and can confirm that your refund has been processed for you. You will not be charged again moving forward, as we only mean to support you through this journey.

We sincerely apologise for the frustration this caused. That was never our intention, and we truly appreciate your patience while this was being resolved.

Thank you for having been part of Neurotoned. We genuinely wish you continued support, healing, and growth on your journey ahead. If there’s ever anything further we can help with, please don’t hesitate to reach out.

Rated 4 out of 5 stars

It’s the little details

It’s the little details that make the difference l continue to learn more about better ways to navigate my life with the help of neurotoned.

February 9, 2026
Unprompted review
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Reply from Neurotoned

Hi Carol,

Thank you for sharing your experience with us!

It brings a sense of warmth to know that the little details are making a difference in how you navigate your life. We truly believe that healing often happens in those small, subtle shifts.

Thank you for being part of the Neurotoned family.

We're always here with you.

Rated 5 out of 5 stars

I just joined Neurotoned

I just joined Neurotoned. My first experience with the App is good. I like that there are real people to listen to and to share with and wide variaty of tools offered.

February 9, 2026
Unprompted review
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Reply from Neurotoned

Hi there,

We are so happy to welcome you to the community!

It brings a sense of grounded connection to know there are real people walking this path with you, rather than trying to figure it all out alone. We are so glad the variety of tools is helping you navigate your journey so far.

Thank you for being part of the Neurotoned family.

We're always here with you.

Rated 4 out of 5 stars

I feel supported on this healing journey.

The email reminders to check in with myself daily helped me a great deal. My body and mind were stuck in the daily pattern of becoming anxious and I need the external reminder to check in and regulate my nervous system until I break the pattern. Thank you for the support.

February 8, 2026
Unprompted review
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Reply from Neurotoned

Hi there,

We are so moved to hear that you feel supported.

It brings a sense of stability to have those external anchors when the internal patterns feel stuck. Breaking that daily cycle of anxiety is deep work, and we are honored that our reminders are helping you pause and find that regulation.

Thank you for being part of the Neurotoned family.

We're always here with you.

Rated 5 out of 5 stars

I have had CFS since 1990

I have had CFS since 1990. I find following the program has been of great help to me.

February 8, 2026
Unprompted review
Neurotoned logo

Reply from Neurotoned

Hi there,

Thank you so much for sharing this with us.

It brings a sense of deep appreciation to know that, after navigating CFS for so long, you are finding genuine help and support here. We are honored to be a part of your journey toward more ease and energy.

Thank you for being part of the Neurotoned family.

We're always here with you.

Rated 5 out of 5 stars

I'm really excited to dive in to this…

I'm really excited to dive in to this nervous system. 30-day reset program with community support and so far the education's been eye-opening.

February 7, 2026
Unprompted review
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Reply from Neurotoned

Hi Noelle,

I understand how empowering it is when the education starts to click and feels eye-opening. It brings a sense of real momentum to know you have a community walking beside you.
Hi Noelle,

I understand how empowering it is when the education starts to click and feels eye-opening. It brings a sense of real momentum to know you have a community walking beside you.

We are so happy to have you in the 30-Day Reset! I hope you find deep connection and practical tools in the days ahead.

Thank you for being part of the Neurotoned family.

With Warmth,
Neurotoned Family
We are so happy to have you in the 30-Day Reset! I hope you find deep connection and practical tools in the days ahead.

Thank you for being part of the Neurotoned family.

Rated 4 out of 5 stars

I learnt so much, practical & emotional

I learnt so much about our nervous system . Bought a months course to aid my healing after cancer surgeries . Found I had much more inside to process. Not easy to navigate site , as an adhd lady, but that’s just my wiring. Loved the practical vagus nerves exercises.
Reccomend taking notes. A very healing & worthwhile course. I may sign up

February 7, 2026
Unprompted review
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Reply from Neurotoned

Hi Patricia,

I understand how significant it is to find tools that truly aid your healing after cancer surgeries. It brings a sense of grounding to discover practical exercises that help you process everything you are carrying inside. I can help pass your feedback about the site navigation to our team.

It is so good to hear that despite the navigation challenges, the vagus nerve exercises were valuable for you. We would be honored to have you continue with us whenever you feel ready.

I hope you find continued healing and deep rest on your journey.

Thank you for being part of the Neurotoned family.

Rated 5 out of 5 stars

Life-changing support that most have never had

I appreciate this structured yet also very flexible program that is very affordable. I also appreciate how easy it is to access Neurotoned, whether through the app or website. I love the community support here and on the Facebook group. Although I myself am a mental health counselor, I have greatly struggled with anxiety and emotional regulation in general due to childhood trauma, and want to change how I function so that I can break this cycle for our son. I also wasn’t taught much about the vagal nerve during my graduate program or training as a counselor, so this program will help not only me, but also my future clients.

February 6, 2026
Unprompted review
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Reply from Neurotoned

Hi Meghan,

This review deeply moved us.

It is a profound honor to be a safe landing space for a fellow healer. You are doing the hardest and most courageous work there is by regulating your own nervous system to break the cycle for your son.

You are definitely not alone in finding that the nervous system piece was the missing link in traditional training. We are thrilled that this program can serve as a grounded resource not just for your own peace, but for the clients you will support in the future.

Thank you for trusting us with both your personal lineage and your professional growth. We are right here with you.

With warmth,

The Neurotoned Team

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