New Covent Garden Reviews 71

TrustScore 2 out of 5

2.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

The soup flavour was lentil and bacon. Plenty of lentils and veggies but the bacon consisted of tiny squares of meat all exactly the same size. It was tasteless and thin. I couldn’t finish it and thre... See more

Rated 1 out of 5 stars

I bought some Covent Garden mushroom soup the other day from Tescos - it was disgusting. I thought it was me feeling a bit off and I took the remainder to a friend who tried it and said it was glutun... See more

Rated 5 out of 5 stars

Add a tiny dash of salt, fab. All other soups are above average for shop bought soup so a bit mystified with the bad reviews. Lentil and Bacon on another level however and the whole family loves... See more

Rated 1 out of 5 stars

Glad I have just read the poor reviews of Covent Garden soups. Seriously thought my taste buds were diminishing when I bought the mushroom soup recently. It used to be the most delicious soup but is n... See more

Company details

  1. Food Products Supplier
  2. Food Manufacturer
  3. Food Producer

Information provided by various external sources

Great ingredients speak for themselves at New Covent Garden Soup. What’s your soup of the day? Enjoy delicious soup recipes and much more!


Contact info

2.0

Poor

TrustScore 2 out of 5

71 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Gross and watery butternut pumpkin soup

My husband and I have been big fans of your brand soup in the past, buying it every week. Even recommending it to friends over other brands because of the fresh ingredients and no preservatives you offer. However, after a very disappointing experience with the spiced butternut cartoons we bought this week we have noticed a big drop in quality. Only 9% of the product is butternut puree, therefore can you really say it’s butternut soup when there is three and a half times that amount of carrot? Even then, that means more than half your product is WATER which is so obvious when tasting the soup. Seeing I had bought so many originally I have resorted to reducing the soup on the stove top to try cook out some of this water as it’s so watery the flavour is barely detectable. Extremely disappointed with what we thought was a respectable brand has restored to ‘shrinkflation’ tactics.

March 6, 2025
Unprompted review
Rated 1 out of 5 stars

Covent Garden mushroom soup used to…

Covent Garden mushroom soup used to be reliably lovely . Rich , creamy and full of mushroom flavour .
What have they done ? Why ?
I’ll never buy it again . Watery with hideous little cubes of diced mushroom . Utterly ruined . What a shame .

January 12, 2025
Unprompted review
Rated 2 out of 5 stars

The classic chicken soup has fallen

The classic chicken soup used to be great it used to have real decent sized chunks of chicken in and a nice peppery buttery flavour. Now it has a couple strings of chicken at most and is bland. What happened

January 6, 2025
Unprompted review
Rated 1 out of 5 stars

Poor quality

Poor quality, no actual ingredients. Compared with Aldi's Soupreme soups they are a significantly inferior, much more expensive alternative.

- Flavour: Covent Garden soup is really lacking any flavour. Soups tried include chicken soup and mushroom soup
- Content: Lacking any real actual ingredients. Chicken soup has 1-2 pieces of chicken, the mushroom soup contains a couple of mushroom fragments

I was prompted to write this review after trying one of the Aldi alternatives which contains a lot of actual ingredients like chicken and sweetcorn and is just a superior product

October 18, 2024
Unprompted review
Rated 1 out of 5 stars

Covent Garden "Soup"

I saw these soups on offer at Sainsbury's reduced from £2 to £1.25. I'd recently been eating Sainsbury's own brand which are ok for the price, but decided to 'treat' myself this time. I have just finished the leek and potato... what a disappointment. Bland and watery - completely tasteless. Sainsbury's own is far better. I've got a chicken and a vegetable soup left to eat and I am not looking forward to those. I won't be buying this brand again.

October 19, 2024
Unprompted review
Rated 1 out of 5 stars

TOO SALTY

I’ve found Covent Garden Soups too salty to eat anymore. I used to think they were as good as home made soups but from a nutritional and health point of view the amount of salt is far too high.

September 1, 2024
Unprompted review
Rated 1 out of 5 stars

I used to love the covent Garden Leek…

I used to love the covent Garden Leek and Potato soup but now it's inedible. It used to be thick and creamy but now it's just watery and salty. The saltiness overpowers any flavour, I needed several glasses of water after as it left my mouth so dry. Don't waste your money.

July 7, 2024
Unprompted review
Rated 1 out of 5 stars

Watery & bland

I have had the spiced butternut soup a few times in the past and this time I noticed it’s now very watery and doesn’t taste like it used to? It was such a significant change that I checked the reviews on the soup and have seen everyone saying the same thing. Won’t be buying again.

May 2, 2024
Unprompted review
Rated 2 out of 5 stars

Chicken Soup - Where's the chicken?

Clearly some cost-cutting going on here. You used to at least get some decent chunks of chicken, now it's just a few strands. It's also much more watery than I remember.
Won't be buying this again!

April 4, 2024
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look