Sarada Veluthenveedu at CIBT visas was utterly helpful and calm. It was our organisations first time in using the service and I was pressed for time. However, Sarada was very responsive, reassurin... See more
Company replied
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Review summary
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I had a technical problem which was immediately fixed by Iain Habes. He spoke to me directly on the phone, took immediate action and resolved the issue within a few hours. This related to a China Mult... See more
Company replied
Our Business use CIBT Visas for all our Visa needs. It was my first experience though obtaining visas for travel for work, in this case 3 people travelling to China on pretty short notice. Iain was ou... See more
Company replied
We have used CIBT several times for our organisation and I cannot rate the premium service enough. Iain has gone above and beyond with the most recent application. Very informative and helpful wi... See more
Company details
Written by the company
At Newland Chase, we redefine what it means to navigate global mobility. As the trusted partner to 75% of Fortune 500 companies, we offer tailored immigration and compliance solutions to tackle regulatory complexities. Our award-winning team of immigration lawyers and consultants provides the expertise and support businesses and employees need to achieve seamless global operations and long-term success.
Contact info
E14 5AB, London, United States
- newlandchase.com
4.6
Excellent
67 reviews
Hasn’t replied to negative reviews
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The most awful company to deal with
The most awful company to deal with. I was a client of DWI and they had brilliant service. Since they were acquired by NewlandChase it's been a nightmare.
One year on since they are handling my mum's application. I was told they are applying for one visa but ended up with another visa. No Biometric card received either. No response to calls or emails.
I will raise this with the Law ombudsman as well about their services.
June 23, 2021
Unprompted review
I wish I could give them 0 stars
This is the worst company you can deal with. I won’t mention all the issues but one-they sent my privat documents to the wrong address. If the person who received these documents would not find me on internet (no idea how he's done that), I would never get these documents and would pay a huge fine for its "loss".
November 6, 2020
Unprompted review
Smooth and guided steps let us secure…
Smooth and guided steps let us secure the visa in a couple of weeks time. Cheers to Ivana.
August 7, 2020
Unprompted review
It's a nightmare dealing with them
It's a nightmare dealing with them. When a problem raise in the application, you will encounter the following:
1. It takes the person in charge 5 days to reply a simple question
2. And she replied the wrong question.
3. When I wrote back to clarify my question I get an automatic reply saying she's out of office for 1 week and please contact her backup for further questions.
4. The backup never replies. When I called the backup says he needs to discuss with the person who is in vacation when she's back.
5. I have to solve the problem by finding answer in google and contacting Home Office on my own.
Not to mention that they gave me wrong/misleading information twice.
Had I applied on my own it would have been easier and faster. And I would have avoided 2 weeks delay of starting at my new job.
My suggestion is: Stay away from them. Do your own research and apply on your own to save both your money and time.
October 18, 2018
Unprompted review
No experience at all
No experience at all.
Stuff have no idea about regulations.
Please stay away.
February 28, 2018
Unprompted review
Rubbish customer service
Rubbish customer service, I email then called multiple time to get a simple quotation.
Received no email reply even after 2-3 days.
Called up visa consultant they promised to email back but no reply.
Again called to follow up, I guess they will not reply.
Dear Customers, Please take your business somewhere else.
November 28, 2017
Unprompted review
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