The customer care team / aftersales have just been really helpful, getting back to me the same day on a couple of queries I had and providing the documentation I needed urgently. Thank you so much... See more

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Lived in our gorgeous Newland home for over 5 years now, emailed customer services for some advise regarding our garage, changing the roof. They responded in less than an hour, explaining they'd forw... See more
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Caz (Carole) was extremely pleasant and welcoming and very knowledgeable. We were very impressed with the standard of finish on the show house and all of the zero carbon features. We have Newland Hom... See more
Company replied
Everyone was incredibly welcoming to us. I took a small group of students from the local school as part of a careers day and the team really made a huge effort. We had a talk all about careers within... See more
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Company details
Written by the company
With people at the heart of our focus, we understand that your home is your sanctuary. We appreciate that everybody is different, so whatever lifestyle you lead, we feel quietly proud of our passionate commitment to the details that matter to you the most. Award winning design touches evolve from an established talented team who understand that in our ever-changing world, your home has never been so important. Creating a sustainable legacy by engaging with the needs of our customers is what inspires our strategy and drives our curiosity. We’ve built a solid reputation for developing high quality homes and enhancing local communities. Never wanting to stand still, we constantly push the boundaries with an innovative approach to location, design, construction and environmental sustainability. Today, with our customers front of mind, we can truly celebrate the success of delivering net zero carbon homes into local communities.
Contact info
Brighouse Court, Barnett Way, Barnwood,, GL4 3RT, Gloucester, United Kingdom
- 01452 632000
- sales@newlandhomes.co.uk
- newlandhomes.co.uk
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Newland Homes & their Head of Marketing
Chris Parker, Head of Marketing has been a longtime supporter of Winchcombe Rotary Club through advertising in our 'Classics at Prescott' programme - so, as Speaker Secretary I invited him along to as our guest last week and we were not disappointed. Newland Homes are clearly an upmarket house-builder who provide that little extra finesse when it comes to facilities and keeping their customers happy.
Chris gave Rotarians a professional insight into a recent case study from the time Newland Homes make the initial purchase of land through to the eventual sale of one of their houses.
He has now been with Newland Homes since 2013 and undoubtedly enjoys working with a supportive and caring employer in a competitive world.

Reply from Newland Homes
Caz and Evelyn were very helpful from…
Caz and Evelyn were very helpful from the first viewing until we moved in at Worton.
We are delighted with the quality of our new house and all the energy saving features.

Reply from Newland Homes
they were very friendly helpful and …michael sandra
they were very friendly helpful and new all i wanted to know about the site

Reply from Newland Homes
Buy a Newlands Home you won’t regret it!
We recently purchased a home at Kempsters Reach and I can honestly say, out of all the new homes I’ve ever purchased, the standard of customer care and diligence has been outstanding! Cas and Evelyn are a credit to Newlands Homes and as we’ve discovered since we moved into our beautiful new home, so too are all the staff and team at Newlands!
The house itself is of an exceptional build quality with minimal snags. The buying process was also first class with no pressure whatsoever. In fact, quite the opposite, plenty of support throughout the lengthy five months it took for our chain of 6 to finally complete.
Newlands definitely seem to have prioritised customer care and satisfaction from start and this is reflected through their exceptional team.
I am so grateful that we purchased through Newlands who helped us achieve our dream home in a beautiful location.
Keep up the exceptional work Newlands! I wish all house builders were as good and caring as you are 😊

Reply from Newland Homes
Our Dream Home
We are currently in the process of purchasing a property at St George's Mead Semington. Throughout, Caz & Evelyn have been outstanding, providing clear and concise information and advice, whilst considering our needs. They have been available (and continue to be) to answer any queries and help us through the minefield associated with house purchase! Their friendly and relaxed manner has made the experience less daunting! All in all they have been exceptional ambassadors for Newland Homes.
Thank you Caz, Evelyn and all the team.

Reply from Newland Homes
Holly one of the sales team
Holly one of the sales team, was brilliant, we explained what we wanted, and she said she knew exactly what she had for us!
I did think 'oh I bet they say that to all the customers' but actually she showed us 3 houses which were all a good match, andv1 in particular. We were going ahead with the buy, but at last minute we found another home which suited us a bit better. We were rather sad to let them down after all the effort Holly and the team put into helping us, but even then she was very gracious about it. Excellent service overall for everything! A special well done to Holly a credit to your company.

Reply from Newland Homes
We are in the process of buying
We are in the process of buying a Newlands home. The staff have been extremely helpful, honest and supportive during this time. The house designs are well thought out and very practical, and bang up to date with the latest technology.

Reply from Newland Homes
Visit to Pear Tree estate
We were a small group of people interested in planning issues and representing the Cheltenham Civic Society. We asked for a guided tour of the new Pear Tree estate on the edge of Cheltenham because we were interested in their claim to be building carbon neutral homes . We were received by two members of the Newland's team, who spent the best part of a hour with us, guiding us around and answering our many questions (although we were unable to enter any homes). Chris and Craig were courteous and well informed, especially about the measures adopted to build carbon neutral homes. We were impressed by what we saw, and wished more developers would commit to building to the same high energy standards.

Reply from Newland Homes
The on-site team! From enquiry to moving in & beyondond!
The on-site staff! Particularly Sales team (Lesley & Jayne) and Site Manager (Mark).
They were always attentive, no question ignored or problem too much trouble to investigate and resolve.
Cheerful, helpful and encouraging at all times - despite the stress we were placed in by the inevitable hang-ups of our own property sale, legal challenges and conveyancing & removals events!

Reply from Newland Homes
We loved the development at court de…
We loved the development at court de wyck the minute we drove in and our experience all the way through the purchase has been friendly and professional

Reply from Newland Homes
Bev & Jayne have been exceptionally…
Bev & Jayne have been exceptionally professional throughout. Their attention to detail has been amazing. They have always answered all our questions and got back to us with anything they couldn't answer straight away.

Reply from Newland Homes
Excellent service
I met with Charlotte to discuss a potential purchase of a plot in their new development The Limes. In the end this plot was not for me however I will be waiting for a different one to be available later in the year. Charlotte was really lovely and extremely helpful in understanding my needs and certainly made me feel comfortable in wanting to purchase from Newland Homes. Also, thank you to Alison the sales manager who I spoke with a few times and was also extremely helpful.

Reply from Newland Homes
A great company to deal with
A great company to deal with, super helpful people, and extremely solid houses with top quality fixtures and fittings. Also really environmentally friendly and sustainable. A hugely positive experience so far!!!

Reply from Newland Homes
Asked a question that required an…
Asked a question that required an answer on kitchen furniture issued over five years ago. Answer returned within five minutes. Very pleasant and couldn’t be more helpful.

Reply from Newland Homes
Newland Homes Engagement With Local Residents
Newland Homes have just completed a new development (White Poplars) behind our small estate in Storey Mews Malmesbury. The access to the development was through our road. From the start the Site Manager Simon Cooper engaged with residents and throughout the 2 year development period a relationship was developed that was very much appreciated. Activities likely to affect residents was always notified in advance and it was a pleasure to work with Simon and his team.

Reply from Newland Homes
Impressive homes and sales person
Caz (Carole) was extremely pleasant and welcoming and very knowledgeable. We were very impressed with the standard of finish on the show house and all of the zero carbon features. We have Newland Homes at top of our builder list currently and appreciate the time that Caz took with us and her relaxed manner - positive but not hard sell! Thank you Caz!!

Reply from Newland Homes
Friendly and helpful personnel
Friendly and helpful sales consultants initially and continuing were guiding the purchase of our house. This has many great features including solar panels, heat pump and high insulating properties. The house is very well appointed and most requirements are catered for. Finish is generally good but any outstanding issues and dealt with promptly. Unfortunately the completion timing(just before Christmas) and very wet weather made things a little awkward, but weather now is improving.

Reply from Newland Homes
Easy & well informed process
Moving into the new build home was made simple with Newland. Everything from choices of flooring/cabinets/tiles, to arranging days to have a viewing of the building in progress, up to the moving in day itself. Especially moving in just before Christmas!
new property
very happy with my new property, newland homes have been great with sorting any problems that make have occurred. couldn’t be happier with the location and the storage available within the property.
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