New Leaf Debt Advice Limited  

Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

My accounts still went delinquent and reported bad to credit bureau when promised they wouldn't. Lots of promises broken and left with a mess when i stopped services with them after a month and a hal... See more

Rated 5 out of 5 stars

Excellent service. Your enquiry gets seen to very soon and the staff are lovely, every bit is explained to you along the way in how they may be able to help. Understand of situation rather than ge... See more

Rated 5 out of 5 stars

I am so happy with Alice Doble and Lauren Parkinson they made me feel so much better, I suffer with mental health and other health problems, with the debts pilling up and I couldn't cope anymore they... See more

Rated 5 out of 5 stars

I would highly recommend New Leaf to anybody seeking closure and piece of mind from debt problems. Craig and Lauren were so helpful and easy to talk to whilst remaining very professional. They tai... See more

Company details


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Helpful staff

Very helpful the guys I spoke to went into every detail carefully and were really really helpful and hopeful

May 14, 2020
Unprompted review
Rated 5 out of 5 stars

Very helpful and friendly

Very helpful and friendly staff who helped me to make an informed decision and pick the option which was best for my situation. Very happy with the service and would highly recommend if in doubt or struggling with debt.

May 8, 2020
Unprompted review
Rated 5 out of 5 stars

IVA's

Rang them on Wednesday for advice . First person I spoke to was Jay I believe really top lad from our call , made me feel comfortable didn't judge me in the slightest then passed my call onto another colleague Alice to go through options and what would be best for myself and my family which was more important. Chose my option then got put through to Ashley also another top lad went through the final stages before getting a call from a IP supervisor who was also great . Anyway in a nutshell don't be to proud to ask for advice or even help , My case is at its final stages now where my IVA is being written up and proposed . I thank all the team involved who have helped me and made me feel like Aires rock has been lifted off my shoulders .
Thanks again 10/10 5🌟

May 8, 2020
Unprompted review
Rated 4 out of 5 stars

I was impressed about how quick you…

I was impressed about how quick you reacted, but now it became very silent and I am not sure where I am standing and it stresses me a lot. But I cannot complain about the people who were really understanding and helpful. Thank you.

May 5, 2020
Unprompted review
Rated 5 out of 5 stars

Couldn't recommend enough

Couldn't recommend enough, so very helpful and understanding. Took the time to understand your situation and help as much as possible. Big weight has now been lifted of my shoulders due to the whole teams work.

April 28, 2020
Unprompted review
Rated 5 out of 5 stars

First of foremost is the assurance they…

First of foremost is the assurance they give me how to cope with the situation mentally. And they taught me through all the procedures from start to the end very friendly and and professional staff thank to Alice, Mark mcesta and Mark again very helpful. T

April 27, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service.

Excellent service.
Your enquiry gets seen to very soon and the staff are lovely, every bit is explained to you along the way in how they may be able to help.
Understand of situation rather than getting like the person on the other end of the phone is judging or not interested.
I would definitely recommend to anyone wanting help and support in sorting their finances out.

April 27, 2020
Unprompted review
Rated 5 out of 5 stars

My experience with New Leaf has been…

My experience with New Leaf has been absolutely brilliant. They stay in communication with you and keep you updated with all the information you need to know. They're advisors are so friendly and understanding and they make sure you understand any options that are available to you. They called me within 5 minutes of requesting a call back and overall I'd definitely give them 5 stars.

April 21, 2020
Unprompted review
Rated 5 out of 5 stars

Having recently become unemployed and…

Having recently become unemployed and trying to deal with my debts I contacted your department by email and recieved msgs back saying they could possibly help me after realising I needed help I spoke with your department who took all my details regarding my debts I was later contacted by a further member who went through by detail all the options available I am now at the stage of hopefully getting a plan in place to pay what I can with the amount of allowance I have I really couldn't have done it on my own I will always be grateful for the people who are currently helping me and would advise anyone to contact your company

April 21, 2020
Unprompted review
Rated 5 out of 5 stars

Piece of mind

I would highly recommend New Leaf to anybody seeking closure and piece of mind from debt problems.
Craig and Lauren were so helpful and easy to talk to whilst remaining very professional.
They tailored a package resulting in one monthly payment to all creditors.
What a relief and what a great team. Thank you so much.

April 17, 2020
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service, no judgement whatsoever. Felt at ease and supported throughout the whole process.
Would definitely recommend this company.

April 16, 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look