Northern Fan Supplies Limited  Reviews 85

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

An emergency situation. My Extractor fan broke down in the Restaurant. Out of ours. I made a phone call a young man called Kyle answer. He was so helpful he came to his depot open the door 10 o’clock... See more

Company replied

Rated 5 out of 5 stars

I want to say a big thank you to Cristian, my fan went down last night and needed a new one today to be here same day and he managed to get one to me within 3 hours, so I can open as normal this even... See more

Company replied

Rated 5 out of 5 stars

Really easy to use website. The item I wanted is obsolete and Northern Fans actually replaced it with an applicable model without me needing to go searching for it myself. I paid for next day delivery... See more

Company replied

Rated 5 out of 5 stars

Called about fan extraction technicalities for my use-case. After a while it became apparent what I was after from NFAN wasn’t really necessary. Even after finding this out, the member of the team was... See more

Company replied

Company details

  1. Ventilating Equipment Manufacturer

Written by the company

Suppliers of extractor fan and ventilation systems to domestic, commercial and Industrial UK customers


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

85 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Exceptional Service from Kayle

Exceptional Service from Kyle

I wanted to express my appreciation for the outstanding service provided by Kayle. He went above and beyond to assist me with my Helios fan, demonstrating great knowledge, professionalism, and a friendly attitude throughout the process. His help made a significant difference, and I am extremely satisfied with the support I received.

Thank you, Kyle, for your fantastic service!

Best regards,
Rushiraj

August 28, 2024
Unprompted review
Northern Fan Supplies Limited  logo

Reply from Northern Fan Supplies Limited

Thank you Rushiraj

Rated 5 out of 5 stars

So easy to deal with and ordered my…

So easy to deal with and ordered my part super quick. Kyle was a great employee


Will use them again for sure

May 16, 2024
Unprompted review
Northern Fan Supplies Limited  logo

Reply from Northern Fan Supplies Limited

Thank you for the review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look