An emergency situation. My Extractor fan broke down in the Restaurant. Out of ours. I made a phone call a young man called Kyle answer. He was so helpful he came to his depot open the door 10 o’clock... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I want to say a big thank you to Cristian, my fan went down last night and needed a new one today to be here same day and he managed to get one to me within 3 hours, so I can open as normal this even... See more
Company replied
Really easy to use website. The item I wanted is obsolete and Northern Fans actually replaced it with an applicable model without me needing to go searching for it myself. I paid for next day delivery... See more
Company replied
Called about fan extraction technicalities for my use-case. After a while it became apparent what I was after from NFAN wasn’t really necessary. Even after finding this out, the member of the team was... See more
Company replied
Company details
Written by the company
Suppliers of extractor fan and ventilation systems to domestic, commercial and Industrial UK customers
Contact info
Unit E1 Thomas Street, M320JT, Manchester, United Kingdom
- 01618641777
- info@nfan.co.uk
- nfan.co.uk
4.6
Excellent
85 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Why go anywhere else
Great technical advice, competitive pricing, easy order and payment process, delivery next day and responsive after sales. Why go anywhere else.
October 19, 2023
Unprompted review
Reply from Northern Fan Supplies Limited
Thanks for the review Karl
Reply from Northern Fan Supplies Limited
Thank you for the review
Easy website to navigate
Easy website to navigate, great staff and very helpfull! Definitely use them again!
October 16, 2023
Reply from Northern Fan Supplies Limited
Thanks Calum
So helpful and knowledgeable…
Kyle was so helpful and knowledgeable on the phone and when it came to ordering made sure we got the best price. Very pleased with the service. Thank you Kyle!
September 29, 2023
Reply from Northern Fan Supplies Limited
Thanks Hannah
Brilliant service
Brilliant service, easy to navigate website for ordering and top notched customer service. Would be using again
September 14, 2023
Reply from Northern Fan Supplies Limited
Thanks for the review Tom
Very good customer service and very…
Very good customer service and very fast service arrived the next day
August 13, 2023
Reply from Northern Fan Supplies Limited
Thank you
Reply from Northern Fan Supplies Limited
thank you for the review
Reply from Northern Fan Supplies Limited
thank you Nemia
Perfect
Perfect, just what I was after. Very quick delivery and cheapest around by a long way too!
July 2, 2023
Reply from Northern Fan Supplies Limited
Thanks Ryan
Reply from Northern Fan Supplies Limited
Thanks for the 4 stars, no idea what the but... might be referring to, but we'll try harder for 5 stars next time
Reply from Northern Fan Supplies Limited
thank you
all the staff were really helpful and nicely .
We have cooperated with this company for more than ten years and never had any unpleasantness or other problems, we are very satisfied with their service .
April 10, 2023
Unprompted review
Reply from Northern Fan Supplies Limited
Thank you
staff were knowledgeable of products
staff were knowledgeable of products , helpful , polite and efficient
April 21, 2023
Unprompted review
Reply from Northern Fan Supplies Limited
Thanks Adam
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.