Nairnsey Fisher & Lewis Reviews 

546
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 83 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable and dedicated staff for delivering exceptional support, maintaining clear communication, and keeping everyone fully informed throughout their property purchases. Consumers appreciate the remarkably prompt response times, efficient handling of legal paperwork, and smooth overall user experience from start to finish. However, some people mentioned communication issues, unresponsiveness from assigned legal representatives, and difficulties reaching staff during critical contractual stages of their move. A small group of reviewers also felt dissatisfied with the overall service, reporting frustrating delays, missed deadlines, and a lack of proper support.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their professional, helpful, and... See more

Service

People report positive experiences with service, highlighting efficient communication and professional... See more

Customer service

Customers consistently note positive experiences with customer service, praising the team for being easy to... See more

Response time

Clients share positive opinions on response_time, frequently noting that the team is extremely responsive and... See more

User experience

Reviewers highlight positive aspects of user experience, describing the journey as a smooth and seamless... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We were returning customer since we bought our first home through NFL-legal. This time our case was dealt by Aimee Elward who was professional and answered all our questions and concerns promptly. Eve... See more

Company replied

Rated 5 out of 5 stars

WE choose NFL to act as our solicitors, as most recently they had serviced our eldest as they moved out of the family home. Our other two adult children moved out too, all within 15 months of one and... See more

Company replied

Rated 5 out of 5 stars

From the moment we commissioned NFL to act on conveyancing for the sale of our property we saw encouraging progress. This was a challenging process for all of us due to issues with Land Registry, howe... See more

Rated 5 out of 5 stars

We sold and bought with NFL recently and must say the service that Jamie provided went above and beyond. She was always available to talk to on the phone and incredibly prompt in dealing with any curv... See more

Company replied


Company details

  1. Conveyancer
  2. Law Firm

Written by the company

We are a Legal Practice with over 60 years’ experience in all aspects of Conveyancing and Property Law. We work with residential homebuyers and sellers as well as commercial clients and major property developers. We have a Private Client department offering Will, LPA & Probate services too.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

546 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 16% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(546)

82 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A great experience during a complex transaction

I had a fantastic experience with James Praties and Tracey Randall who conducted the sale of my property, which was a leasehold flat with various complexities such as Help to Buy redemption. The transaction was dealt with diligently with good, meaningful communication that inspired calmness and confidence. I would not hesitate to recommend NFL, especially based on the service provided by James et al.

July 18, 2025
Unprompted review
Rated 5 out of 5 stars

responsiveness and professionalism…

The responsiveness and professionalism of all the conveyancing team were exemplary i couldn't recommend them more

March 30, 2026
Unprompted review
Nairnsey Fisher & Lewis logo

Reply from Nairnsey Fisher & Lewis

Thank you for taking the time to leave this review and for your kind words about NFL. We were only too happy to help you and we are so pleased that you had a very responsive and professional experience! We hope to be able to help you again soon and we will make sure that the team that helped you are aware of your positive review!

Rated 5 out of 5 stars

The excellent team at NFL

The team at NFL were incredibly quick getting my file through to completion on a tight deadline with the developer. Everything was easy, digitally managed except a few key documents, so the process was very smooth for me. They were very responsive via email to questions and I am very grateful to now be a proud homeowner with the help of Charlotte and the team at NFL. Thank you!

April 1, 2026
Unprompted review
Nairnsey Fisher & Lewis logo

Reply from Nairnsey Fisher & Lewis

Thank you for taking the time to leave this review and for your kind words about NFL Laura. We were only too happy to help you with your new build purchase and we are so pleased that you had a very prompt, straight forward and smooth experience! We hope to be able to help you again soon and we will make sure that Charlotte and the team that helped you are aware of your positive review!

Rated 5 out of 5 stars

Conveyancing

Outstanding conveyancing service from Charlotte and her team. I was kept informed throughout the process and both exchange of contracts and completion took place seamlessly. Woud highly recommend.

March 27, 2026
Unprompted review
Nairnsey Fisher & Lewis logo

Reply from Nairnsey Fisher & Lewis

Thank you for taking the time to leave this review and for your kind words about NFL Mr Wakeling. We were only too happy to help you and we are so pleased that you had a very efficient and informative experience! We hope to be able to help you again soon and we will make sure that Charlotte and her team that helped you, are aware of your positive review!

Rated 5 out of 5 stars

Professional yet personal

I cannot thank the team at Nairnsey Fisher & Lewis enough for their tenacity and professionalism. They handled an incredibly complex linked transaction, involving both a frustrating leasehold Help to Buy sale and a new build purchase.
Selling the flat was a nightmare due to an absent freeholder and an apathetic estate agent, but Julie and Lyall steered the ship through incredibly choppy waters. They managed the process brilliantly while dealing with an extremely conservative and annoying counterpart lawyer who seemed determined to stall. They, alongside Cheryl, managed the new build relationship perfectly, ensuring that side of the deal stayed on track despite the complications.
Communication was top-tier—the whole team responded very quickly to every email and call. Despite the extra hurdles and the sheer amount of work required, the final price was more than fair for the level of service provided. If you want a firm that actually fights your corner and handles complex situations with ease, look no further.

March 27, 2026
Unprompted review
Nairnsey Fisher & Lewis logo

Reply from Nairnsey Fisher & Lewis

Hi Pavel, thank you for taking the time to leave this review and for your kind words about Team Carta and NFL. We were only too happy to help you throughout, and we are so pleased that you had a very professional, personal and informative experience! We hope to be able to help you again soon and good luck with your new home!

Rated 5 out of 5 stars

I am very impressed with NFL

I am very impressed with NFL. I am a first time buyer and they were really helpful, patient and always willing to answer all my questions. I would especially like to say ‘thank you’ to Cheryl Martin

March 28, 2026
Unprompted review
Rated 5 out of 5 stars

Very professional and contactable for a…

Very professional and contactable for a house sale - didn’t skimp on ID checks and thorough - would use again and highly recommend

March 18, 2026
Unprompted review
Nairnsey Fisher & Lewis logo

Reply from Nairnsey Fisher & Lewis

Hi Mrs Cox, thank you for taking the time to leave this review and for your kind words about NFL. We were only too happy to help you throughout, and we are so pleased that you had a very approachable and thorough experience! We hope to be able to help you again soon and good luck with your new home!

Rated 5 out of 5 stars

Great experience overall and would recommend

Molly Barrett at NF&L was fantastic to work with. She dealt with my matters promptly, professionally, and went out of her way to accommodate my specific requirements. I would absolutely recommend her and this firm for property related matters.

March 13, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service from Joanne at NFL

Excellent service from Joanne at NFL, dealt with my father's probate expertly and promptly and I was updated at every point of the process with emails. Would highly recommend and will definitely be using their services again if required. Thank you

March 3, 2026
Unprompted review
Nairnsey Fisher & Lewis logo

Reply from Nairnsey Fisher & Lewis

Thank you for taking the time to leave this review and for your kind words about Joanne and NFL. We were only too happy to help you and we are so pleased that you had a very efficient experience! We hope to be able to help you again soon and we will make sure that Joanne and the team that helped you, are aware of your review!

Rated 5 out of 5 stars

Smooth experience from start to finish

Smooth experience from start to finish. Answered and explained all queries.

Worked to a tight completion deadline involving a bridging lender.

Will definitely use again!

March 6, 2026
Unprompted review
Nairnsey Fisher & Lewis logo

Reply from Nairnsey Fisher & Lewis

Hi Max, thank you for taking the time to leave this review and for your kind words about NFL. We were only too happy to help you throughout, and we are so pleased that you had a very smooth and informative experience! We hope to be able to help you again soon!

Rated 5 out of 5 stars

WE choose NFL to act as our solicitors

WE choose NFL to act as our solicitors, as most recently they had serviced our eldest as they moved out of the family home. Our other two adult children moved out too, all within 15 months of one and other. Although we only had the buying side experience on all three counts, the personal review on NFL from our eldest & the no nonsense straight forward invoice arrangement was easy to understand & reconcile. Well done, Charlotte Murphy, Keira Howell & Isabelle Ullmer.

March 6, 2026
Unprompted review
Nairnsey Fisher & Lewis logo

Reply from Nairnsey Fisher & Lewis

Thank you for taking the time to leave this review and for your kind words about NFL. We were only too happy to help you and your family and we are so pleased that you had a very prompt, straight forward and informative experience! We hope to be able to help you again soon and we will make sure that the team that helped you are aware of your positive review!

Rated 5 out of 5 stars

A genuinely smooth experience from start to finish

The entire process was handled professionally and in a very organised manner.

Communication was consistently good, and everything progressed without issue.

Each stage was managed efficiently, which made what is often a stressful process feel straightforward.
A very positive experience overall.

February 18, 2026
Unprompted review
Rated 5 out of 5 stars

Great service for Conveyancing

Molly was super helpful and always responded promptly to our emails. We were kept well informed on the progress of sale of our property, and also the purchase of our new house.

January 30, 2026
Unprompted review
Nairnsey Fisher & Lewis logo

Reply from Nairnsey Fisher & Lewis

Thank you for taking the time to leave this review and for your kind words about Molly and NFL. We were only too happy to help you and we are so pleased that you had a very efficient, dedicated and informative experience! We hope to be able to help you again soon and we will make sure that the team that helped you are aware of your positive review!

Rated 5 out of 5 stars

We were returning customer since we…

We were returning customer since we bought our first home through NFL-legal. This time our case was dealt by Aimee Elward who was professional and answered all our questions and concerns promptly. Even though our buyer had complex mortgage structure due Islamic-sharia loan, she dealt very well and made the whole process of selling and buying seem less. She had to deal with exchange of contract and completion of both the property we were selling and buying on the same day still we got hands on keys to our house by 2pm.

December 5, 2025
Unprompted review
Nairnsey Fisher & Lewis logo

Reply from Nairnsey Fisher & Lewis

Thank you for taking the time to leave this review and for your kind words about NFL. We were only too happy to help you and we are so pleased that you had a very professional and informative experience! We hope to be able to help you again soon and we will make sure that Aimee and her team that helped you, are aware of your positive review!

Rated 5 out of 5 stars

Sold quicky and safely

I was a little hesitant at the beginning of the process as you hear so many horror stories, and finding the right buyer can be difficult. I found HBB through the House Buying Guru and have been completely satisfied with their service from beginning to completion.
Suzanne and Kerrie have been in touch with me all the way and have been both helpful and honest as the sale went through. Julie at the Solicitors was at hand to guide me through any difficult legal jargon and the process went through quickly and smoothly. I am so grateful to HBB and would recommend their services to anyone thinking of selling their property quicky and safely. Thanks to all the team.

January 30, 2026
Unprompted review
Rated 5 out of 5 stars

We would like to say a huge thank you…

We would like to say a huge thank you to Molly and her team for all their help and support throughout the entire process of buying our new home.
From start to finish, Molly was professional, knowledgeable, and incredibly supportive. She guided us through every step with clarity and patience, always taking the time to explain things and respond to our questions promptly, which gave us real peace of mind during what can be a stressful process.
We truly appreciated her attention to detail, reliability, and calm, reassuring approach. Thanks to Molly and her team, the whole process felt well managed and smooth.
We are very grateful for all the hard work and would highly recommend Molly and her team to anyone looking for a professional, supportive, and trustworthy solicitor.

January 30, 2026
Unprompted review
Rated 5 out of 5 stars

Highly professional

I have used Nairnsey Fisher Lewis on many occasions, and Rachel, Robert and Harrison have been consistently responsive, professional, and incredibly supportive throughout my house sale, 5 stars from me highly recommended!

January 30, 2026
Unprompted review
Rated 5 out of 5 stars

We would like to thank everyone at Team…

We would like to thank everyone at Team Magna for their hard work and support throughout both our home-buying journey and the sale of our shared ownership property.

The level of effort, communication, and professionalism shown—particularly towards the final stages—was outstanding. Everything was handled efficiently and with care, helping to make what could have been a very stressful process far easier for us.

Team Magna played a key role in helping make our dream home a reality, and their support did not go unnoticed. We are genuinely grateful and would not hesitate to recommend them.

January 23, 2026
Unprompted review
Nairnsey Fisher & Lewis logo

Reply from Nairnsey Fisher & Lewis

Hi Thomas, thank you for taking the time to leave this review and for your kind words about Team Magna and NFL. We were only too happy to help you throughout, and we are so pleased that you had a very supportive, efficient and professional experience! We hope to be able to help you again soon and good luck with your dream home!

Rated 5 out of 5 stars

Excellent service from Lauren Salmon

Excellent service from Lauren Salmon. Our wills and LPA's were dealt with very efficiently. Lauren was very helpful and approachable. Would definitely recommend.

January 19, 2026
Unprompted review
Nairnsey Fisher & Lewis logo

Reply from Nairnsey Fisher & Lewis

Thank you for taking the time to leave this review and for your kind words about Lauren and NFL. We were only too happy to help you and we are so pleased that you had a very efficient experience! We hope to be able to help you again soon and we will make sure that Lauren and the team that helped you, are aware of your review!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look