Nairnsey Fisher & Lewis Reviews 

546
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 83 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable and dedicated staff for delivering exceptional support, maintaining clear communication, and keeping everyone fully informed throughout their property purchases. Consumers appreciate the remarkably prompt response times, efficient handling of legal paperwork, and smooth overall user experience from start to finish. However, some people mentioned communication issues, unresponsiveness from assigned legal representatives, and difficulties reaching staff during critical contractual stages of their move. A small group of reviewers also felt dissatisfied with the overall service, reporting frustrating delays, missed deadlines, and a lack of proper support.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their professional, helpful, and... See more

Service

People report positive experiences with service, highlighting efficient communication and professional... See more

Customer service

Customers consistently note positive experiences with customer service, praising the team for being easy to... See more

Response time

Clients share positive opinions on response_time, frequently noting that the team is extremely responsive and... See more

User experience

Reviewers highlight positive aspects of user experience, describing the journey as a smooth and seamless... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We were returning customer since we bought our first home through NFL-legal. This time our case was dealt by Aimee Elward who was professional and answered all our questions and concerns promptly. Eve... See more

Company replied

Rated 5 out of 5 stars

WE choose NFL to act as our solicitors, as most recently they had serviced our eldest as they moved out of the family home. Our other two adult children moved out too, all within 15 months of one and... See more

Company replied

Rated 5 out of 5 stars

From the moment we commissioned NFL to act on conveyancing for the sale of our property we saw encouraging progress. This was a challenging process for all of us due to issues with Land Registry, howe... See more

Rated 5 out of 5 stars

We sold and bought with NFL recently and must say the service that Jamie provided went above and beyond. She was always available to talk to on the phone and incredibly prompt in dealing with any curv... See more

Company replied


Company details

  1. Conveyancer
  2. Law Firm

Written by the company

We are a Legal Practice with over 60 years’ experience in all aspects of Conveyancing and Property Law. We work with residential homebuyers and sellers as well as commercial clients and major property developers. We have a Private Client department offering Will, LPA & Probate services too.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

546 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 16% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(546)

82 reviews in the last 12 months

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Rated 5 out of 5 stars

Outstanding …

Was referred via a new build firm which did concern me but I shouldn’t have worried they have been great especially Aimee.
We pulled out of the new build due to issues around quick exchange and pressure put on our chain nearly caused it to collapse. We then went on to purchase a different property with also turned into a nightmare due to probate which was hidden during the offer stage. Finally third house and we exchanged today. The whole process was made easier by Aimee and believe it or not she and the team managed to have us ready to go on the third house within 5 weeks. Extremely happy. Thank you and the team

January 14, 2026
Unprompted review
Nairnsey Fisher & Lewis logo

Reply from Nairnsey Fisher & Lewis

Thank you for taking the time to leave this review and for your kind words about Aimee and NFL. We were only too happy to help you and we are so pleased that you had a very prompt and dedicated experience! We hope to be able to help you again soon and we will make sure that Aimee and the team that helped you, are aware of your review!

Rated 5 out of 5 stars

Molly & team at NFL were great

Molly & team were great. This is second transaction in 2 years where we have used this same team. The digital portal is very helpful as it streamlines processes and helps manage all stakeholders.

January 5, 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding Service with Incredible Speed

I'm delighted to share my experience with my solicitors, who truly went above and beyond to help me complete my property purchase.
After receiving my mortgage offer, the team worked tirelessly to ensure everything was completed before Christmas. Their dedication and determination to meet this tight deadline was remarkable – they pulled out all the stops to make it happen.
Throughout the entire conveyancing process, they were incredibly professional, efficient, and responsive. Every query I had was answered promptly, and they kept me fully informed at each stage. The online portal made accessing documents straightforward, and the whole process felt seamless despite the time pressure.
What impressed me most was their commitment to getting me my keys before the holidays. They understood how important this timeline was to me and worked exceptionally hard to achieve it. Their expertise and proactive approach made what could have been a stressful situation remarkably smooth.
The entire team demonstrated genuine care, professionalism, and exceptional legal knowledge. They truly made my home-buying journey stress-free and efficient.
I highly recommend their services to anyone looking for reliable, efficient, and dedicated conveyancing solicitors.

December 16, 2025
Unprompted review
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Reply from Nairnsey Fisher & Lewis

Thank you for taking the time to leave this review and for your kind words about NFL. We were only too happy to help you and we are so pleased that you had a very professional, dedicated and informative experience! We hope to be able to help you again soon and we will make sure that the team that helped you are aware of your positive review!

Rated 3 out of 5 stars

A little disappointing but work done eventually.

We were recommended NFL by the new-build company, and throughout the process it felt as though they were working more for them than for us. Emails and phone calls were often unanswered, and dates for exchange and completion were missed (not entirely the fault of NFL but a combination of both solicitors). It was very difficult to get in touch and actually speak to someone. The work did get done eventually.

December 30, 2025
Unprompted review
Rated 5 out of 5 stars

No faults, just honest good people.

I never thought I’d be eager to review a conveyancing firm, but it really is deserved. From the outset they were professional, prompt and transparent in all communications. They actually answer the phone and I was able to speak to my solicitor when I needed to. Prices were really competitive with no hidden charges or surprises on the invoice and more importantly, they said what they were going to do when they said they would. Would recommend time and time again, and will be using them in the future, thanks NF&L for always answering all my questions and placating my worries!

December 15, 2025
Unprompted review
Rated 5 out of 5 stars

Professional Company

From start to finish we have been in full contact with NFL fast swift and very helpful very professional company me and my wife cant thank them enough.

December 18, 2025
Unprompted review
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Reply from Nairnsey Fisher & Lewis

Thank you Steven for taking the time to leave this review and for your kind words about our Firm. We were only too happy to help you and we are so pleased that you had a very swift, helpful and professional experience! We hope to be able to help you again soon and will make sure that the team that helped you are aware of your review!

Rated 5 out of 5 stars

Great experience

Great experience. I used NFL for both my purchase and sale. They were extremely well organised and always protective of my best interests. Would thoroughly recommend.

The entire team was great but to highlight a few excellent individuals: Charlotte, Nina, Carol, Isabelle.

December 12, 2025
Unprompted review
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Reply from Nairnsey Fisher & Lewis

Hi Bhavik, thank you for taking the time to leave this review and for your kind words about Charlotte, Nina, Carol and Isabelle and NFL. We were only too happy to help you throughout, and we are so pleased that you had a very positive experience! We hope to be able to help you again soon!

Rated 5 out of 5 stars

I recently used NFL for my house move…

I recently used NFL for my house move and was really impressed with their professional and efficient service. A special shout-out to Aimee, who was brilliant throughout—always helpful, responsive, and a pleasure to deal with. I’d happily recommend NFL to anyone needing a reliable solicitor.

December 10, 2025
Unprompted review
Nairnsey Fisher & Lewis logo

Reply from Nairnsey Fisher & Lewis

Hi Jack, thank you for taking the time to leave this review and for your kind words about Aimee and NFL. We were only too happy to help you throughout, and we are so pleased that you had a very positive experience! We hope to be able to help you again soon!

Rated 5 out of 5 stars

Amazing experience

We had an excellent experience working with Charlotte and other staff members from Nairnsey Fisher & Lewis. They were professional, efficient, and always took the time to explain each step of the mortgage process clearly.

October 27, 2025
Unprompted review
Rated 5 out of 5 stars

I would like to personally thanks to Molly and Kajdija

I would like to personally thanks to Molly and Kajdija about their professionalism and support during all process of my house purchase. They were supportive and informative during the process and they've endured and replied all of my questions during the process. They've handled all activities smoothly without any problem and I would definitely recommend to work with them.

October 27, 2025
Unprompted review
Rated 5 out of 5 stars

Very professional and efficient

Dear Molly B. and NFL Team,

Thank you for your exceptional help with our apartment purchase! Your professionalism, dedication, and guidance made the entire process smooth and stress-free. We truly appreciate your patience and expertise. We would highly recommend your service to anyone!

Kindest regards,
M&P, Southampton

September 26, 2025
Unprompted review
Nairnsey Fisher & Lewis logo

Reply from Nairnsey Fisher & Lewis

Thank you for taking the time to leave this review and for your kind words about Molly and NFL. We were only too happy to help you and we are so pleased that you had a very professional, dedicated and informative experience! We hope to be able to help you again soon and we will make sure that Molly and the team that helped you are aware of your review!

Rated 5 out of 5 stars

Massive thank you to everyone at NFL…

Massive thank you to everyone at NFL legal for the great work In helping me get into my first home . Isabelle at the front desk was always amazing in keeping me updated as was Charlotte . The whole process was extremely smooth and professional and I highly recommend this company

October 1, 2025
Unprompted review
Nairnsey Fisher & Lewis logo

Reply from Nairnsey Fisher & Lewis

Thank you for taking the time to leave this review and for your kind words about NFL. We were only too happy to help you and we are so pleased that you had a very informative, professional and smooth experience! We hope to be able to help you again soon and will make sure that the team that helped you are aware of your review!

Rated 5 out of 5 stars

NFL instructed for conveyancing

We instructed NFL to assist with conveyancing when buying our first property. Charlotte Murphy worked for us and everything was handled smoothly and with high professionalism. We highly recommend their services!

September 26, 2025
Unprompted review
Nairnsey Fisher & Lewis logo

Reply from Nairnsey Fisher & Lewis

Thank you Sara for taking the time to leave this review and for your kind words about our Charlotte and the New Build Team. We were only too happy to help you and we are so pleased that you had a very smooth and professional experience! We hope to be able to help you again soon and will make sure that the team that helped you are aware of your review!

Rated 5 out of 5 stars

First Time Buyer

I bought my first property and used NFL as my solicitors. They were extremely helpful right from the beginning of the process and really took the time to ensure that myself, as a first time buyer, understood how everything was going to develop. They were always on the other end of the phone if I had any questions and were understanding of any hold-ups from my end. I would recommend NFL to anyone who's buying a property, especially first time buyers!

September 26, 2025
Unprompted review
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Reply from Nairnsey Fisher & Lewis

Hi Daniel, thank you for taking the time to leave this review and for your kind words about NFL. We were only too happy to help you and we are so pleased that you had a very helpful, informative, efficient and understanding experience! We hope to be able to help you again soon and thank you for recommending us, especially to first time buyers!

Rated 5 out of 5 stars

Julie Smith and her team at Nairnsey…

Julie Smith and her team at Nairnsey were amazing and I would highly recommend using their services ⭐️

September 25, 2025
Unprompted review
Nairnsey Fisher & Lewis logo

Reply from Nairnsey Fisher & Lewis

Hi, thank you for taking the time to leave this review and for your kind words about Julie and NFL. We were only too happy to help you throughout, and we are so pleased that you had a very positive experience! We hope to be able to help you again soon!

Rated 5 out of 5 stars

The team were helpful and efficient…

The team were helpful and efficient whilst staying in touch and giving updates regularly.

September 18, 2025
Unprompted review
Nairnsey Fisher & Lewis logo

Reply from Nairnsey Fisher & Lewis

Thank you for taking the time to leave this review and for your kind words about your experience with NFL. We were only too happy to help you and we are so pleased that you had a very positive, efficient and helpful experience! We hope to be able to help you again soon!

Rated 5 out of 5 stars

Nairnsey Fisher & Lewis a law firm you can trust.

The service I received from Kadeja,Harrison and Julie was second to none.At 74 they guided me through rucks of daunting paperwork with great patience and kindness and in such a goodnatured fashion.With their help my house has been sold in just 12 weeks.I would thoroughly recommend Nairnsey Fisher & Lewis with confidence ..These three staff are a credit to their profession.Many thanks.

August 8, 2025
Unprompted review

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