Niche Coffee Reviews 203

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 146 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its exceptional quality, highlighting its consistent grind and ability to enhance coffee flavor. Many people appreciate the user-friendly experience, noting the ease of use, simple workflow, and minimal retention. The product's design, quiet operation, and straightforward maintenance also contribute to a highly satisfying experience for most users. However, some customers reported issues with customer service regarding returns, stating difficulties in getting a return address or acceptance for unused products within the specified return period. Additionally, a few users mentioned minor retention issues, suggesting a small clicker could improve the experience.

What people talk about most

Product

People report positive experiences with the product. Many customers praise the Niche Zero grinder for its... See more

Quality

Users describe positive interactions with quality. Customers consistently praise the exceptional build... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the product's ease of use and... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers praise the immediate... See more

Service

Consumers find service to be positive, with many highlighting the S-Tier support and excellent communication.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Been using my Niche Zero for 6 months and I've thoroughly enjoyed it. I wanted a single dose workflow compared to my previous grinder which used a hopper. I'd say my coffee tastes better too. I boug... See more

Rated 5 out of 5 stars

Outstanding - Niche has been in daily use since 2021, its been absolutely brilliant, consistent grind every time, making great coffee at home and its been faultless. Issue with the motor last week, s... See more

Rated 5 out of 5 stars

Received this the other day and its so easy to dial in my second espresso was almost perfect! The move from my previous grinder (macap mc4) is night and day. The workflow is so simple and the retent... See more

Rated 5 out of 5 stars

I emailed Niche UK with a query about my grinder as the Melbourne Australian dealer who sold it to me six years ago no longer stocked or dealt with the Niche Zero. I wasn't hopeful that Niche UK wou... See more


Company details

  1. Appliance Store
  2. Coffee Machine Supplier

Written by the company

The home of the Niche Zero and Niche Duo coffee grinders. For deliciously simple coffee, its the easy choice.


Contact info

4.9

Excellent

TrustScore 5 out of 5

203 reviews

5-star
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1-star

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Rated 5 out of 5 stars

Hello Niche Team

Hello,

i am from Germany, so i had to order the Zero One in England.

It takes about 10 days, ans the Niche arriverd. I Love It till the first day. Its a really good grinder!

Kind regards
Daniel

August 20, 2025
Unprompted review
Rated 5 out of 5 stars

This is still the best grinder. Period.

This is still the best grinder out there. It's one of the few products that I feel I can safely recommend to anyone, because I know they will not be disappointed. I've had mine for 4 years now. Still runs like new. It's a solid piece of equipment. Heavy. Made of steel like you'd expect. It looks great, and it works great. Used many times a day, and does a perfect job every time.

November 12, 2025
Unprompted review
Rated 5 out of 5 stars

After a lot of research and endless…

After a lot of research and endless scrolling through espresso sites and reddit, I bought myself the Niche Zero. I'm a classic espresso kind of person that's looking for gooey thick intense shots. The name zero is related to its minimal retention, and it does well at this, basically never more than 0.1 or 0.2 away from target. worklflow is joy with this machine, its very quiet as well. Cleaning is simplistic, I used the Niche cleaning YouTube vid and was done in 10 mins. If you're into med/dark roast and a classic shot of coffee, this machine is for you.

November 12, 2025
Unprompted review
Rated 5 out of 5 stars

Purchasing it from the U.S.

Purchasing it from the U.S. was easy and delivery was surprisingly fast. The Niche Zero is perfect in my opinion. I have absolutely zero complaints. It works flawlessly, easily adjustable and quieter than I expected.

September 23, 2025
Unprompted review
Rated 5 out of 5 stars

Best by far

This is, hands down, the best grinder on the market. Its design eliminates mess and cleanup is effortless. Most importantly, it flawlessly unlocks the full spectrum of flavour notes from your coffee beans. Look no further than Niche Zero.

November 10, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent grinder with great customer service to match

I purchased my Niche Zero in 2020 and it has been an excellent grinder from the start. Realiable, quiet, easy to use and equally important for me - easy to clean.

After 5 years of consistent heavy use, the electronics on my Niche fuzzed out a few days ago. I emailed the Niche team, explained what happened and I was able to order replacement parts on the same day. Within a week, the parts arrived and now my grinder is as good as new.

The Niche team was very responsive and communications such a breeze. Didn't try to upsell me the new grinder or anything, just let me buy the replacement part I needed for the one I had. Goes to show how well they value their customers.

November 6, 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service

The Niche grinder is great. I had a problem with the motor and wrote to them asking how to order a replacement. They first talked me through some steps that, if successful, would have avoided me requiring a new motor. In the end, I did need a new one, and the process to buy the replacement was easy .

November 1, 2025
Unprompted review
Rated 5 out of 5 stars

The Zero is one of the go-to single…

The Zero is one of the go-to single dose espresso grinders for a reason… & that is felt as soon as you unbox it. It feels rock solid, well built & does everything it says on the tin. 100% worth every penny.

July 5, 2025
Unprompted review
Rated 5 out of 5 stars

I love my Niche grinder

I love my Niche grinder. I’ve had it for over 4 years and it’s never failed me. Took some time to understand the components, but with all the info and videos it’s been so helpful. Can’t live without it.

October 25, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent grinder and fantastic…

Excellent grinder and fantastic service. I had the grinder for 5 years and was always happy with the quality and practicality of it. Recently, the motor ceased to function. I contacted the company and they responded quickly with detailed diagnostic and repair instructions. Since the simple fix did not solve the problem, they sent the parts that needed replacing. It was a cheap and easy repair for me. The grinder now works like new again. Great company.

October 22, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic grinder and support

After a full year of using the original Niche Zero grinder, I can confirm it's been absolutely fantastic! I needed a replacement part for my Niche Zero, and the customer service I received was next-level outstanding. They were quick, professional, and went above and beyond to make sure I was taken care of. It’s refreshing to deal with a company that prioritizes its customers this much. Fantastic support!

October 19, 2025
Unprompted review
Rated 5 out of 5 stars

3 years going strong

I've had my niche zero for 3 years now. I use it almost every day, multiple times a day and haven't had any problems yet. I do take it apart periodically to clean as recommended. The provided tools are great. It's a great grinder and provides a good uniform grind. I've been RDTing every dose since I got it and haven't had any issues to date.

October 14, 2025
Unprompted review

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