nissangenuine.com Reviews 269

TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

To put it simply: they deal with Nissan, so they were able to get the parts I needed for my wife's Qashqai. This isn't the first time I've used their service and it won't be the last. I am an internat... See more

Rated 5 out of 5 stars

Found parts for my Micra to cure a knock (Bottom engine support rear bushes) although they're rarely mentioned anywhere else! Checked with Mike at Endon that they were indeed the correct ones. Parts... See more

Rated 2 out of 5 stars

Ordered a part in februari 2020 (before Corona), but nothing got delivered. Gave them the benefit of the doubt because of Corona shipping delays, but now the paypal limit for refunds have passed, and... See more

Company replied

Rated 5 out of 5 stars

Very good service. Explained the part was out of stock but managed to transfer stock from Europe to fulfill my order. Thanks

Company details

  1. Auto Parts Store

Information provided by various external sources

Since 1977 Endon Services has been serving our local community in North Staffordshire, and since 2012, the wider world via the internet.


Contact info

4.2

Great

TrustScore 4 out of 5

269 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Honest people

Honest people, Quick reply to emails. Got parts delivered from UK to Australia with no Hiccups.

March 14, 2024
Rated 1 out of 5 stars

Was told the part would arrive in 2…

Was told the part would arrive in 2 weeks from the Netherlands. And then realised was only £10 cheaper than my local Nissan dealer and the part was on the shelf. Baffles me how this company operates.

March 1, 2024
Unprompted review
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Reply from nissangenuine.com

Blimey, that was worth a 1 star review? What would we have got if we'd done anything wrong?

We source Nissan parts from around the world, and send them to customers around the world.

If the part you need happens to already be on the shelf at your dealer then that's great news for you, but that's not anything we have done wrong, is it.

Rated 4 out of 5 stars

The experience was mixed feelings

The experience was mixed feelings, it seemed that the parts were available and in stock but they are discontinued and out of stock, apart from that everything was ok, the response time was quite fast and very helpful.

January 4, 2024
Rated 5 out of 5 stars

Excellent service! And was quick at getting back to me and issued a refund when part was no longer available.

Tried to order From the states and was unable to get. Searched Google and found NissanGenuine.com did give them a try as there in another country. But also they were unable to get as part in no longer Available At Nissan. Nissangenuine.com was very professional as they let me know right away that they couldn't get and did promptly refund my money. I would definitely try them again. Thanks Nissangenuine.com for trying for me. Sincerely Rick.

October 24, 2023
Rated 5 out of 5 stars

I received my spare part quite fast.

I received my spare part quite fast.
The tracing via Royal Mail and later La Poste was informative and accurate.
The part itself was expensive for its size, but such a price policy is everywhere and perhaps necessary to keep old parts longtime available.

October 19, 2023

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