To put it simply: they deal with Nissan, so they were able to get the parts I needed for my wife's Qashqai. This isn't the first time I've used their service and it won't be the last. I am an internat... See more
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Found parts for my Micra to cure a knock (Bottom engine support rear bushes) although they're rarely mentioned anywhere else! Checked with Mike at Endon that they were indeed the correct ones. Parts... See more
Ordered a part in februari 2020 (before Corona), but nothing got delivered. Gave them the benefit of the doubt because of Corona shipping delays, but now the paypal limit for refunds have passed, and... See more
Company replied
Very good service. Explained the part was out of stock but managed to transfer stock from Europe to fulfill my order. Thanks
Company details
Information provided by various external sources
Since 1977 Endon Services has been serving our local community in North Staffordshire, and since 2012, the wider world via the internet.
Contact info
140 Leek Road, Endon,, ST9 9EW, Stoke on Trent, Staffordshire , United Kingdom
- +44 (0) 1782 505050
- mike@endonservices.co.uk
- nissangenuine.com
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Terrible communication and service
Terrible communication and service.
Parts ordered on the 21st of match and they still have not arrived and no communication regarding ETA and status.
Honest people
Honest people, Quick reply to emails. Got parts delivered from UK to Australia with no Hiccups.
Was told the part would arrive in 2…
Was told the part would arrive in 2 weeks from the Netherlands. And then realised was only £10 cheaper than my local Nissan dealer and the part was on the shelf. Baffles me how this company operates.

Reply from nissangenuine.com
Perfect service part ordered was not…
Perfect service part ordered was not available but they found replacement for my vehicle 👍👍👍👍
the Product and the Dealer was…
the Product and the Dealer was important for me do buy a Nissan
Very helpful company provided a prompt…
Very helpful company provided a prompt service even though the part needed to be returned which they assisted with promptly.
Initial Couldn't source this part for a Nissan Navara in Australiaslow response but once i got an…
Initial slow response but once i got an update everything was delivered as u committed.
Couldn't source this part for a Nissan Navara in Australia
The experience was mixed feelings
The experience was mixed feelings, it seemed that the parts were available and in stock but they are discontinued and out of stock, apart from that everything was ok, the response time was quite fast and very helpful.
Shipped out straight away
Very well described part and shipping
very good customer service mr stiven…
very good customer service mr stiven was very helpful and very fast delivery
Thank you
After many messages
After many messages, i'm again waiting for your awnser because of the wrong size of windshield wipers
Excellent service! And was quick at getting back to me and issued a refund when part was no longer available.
Tried to order From the states and was unable to get. Searched Google and found NissanGenuine.com did give them a try as there in another country. But also they were unable to get as part in no longer Available At Nissan. Nissangenuine.com was very professional as they let me know right away that they couldn't get and did promptly refund my money. I would definitely try them again. Thanks Nissangenuine.com for trying for me. Sincerely Rick.
Don't sell anything you don't have.
I received my spare part quite fast.
I received my spare part quite fast.
The tracing via Royal Mail and later La Poste was informative and accurate.
The part itself was expensive for its size, but such a price policy is everywhere and perhaps necessary to keep old parts longtime available.
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