Noni B Reviews 138

I ordered and paid for a winter jacket back in March 2022. Somehow Noni B advised it was delivered but I have been emailing them for 3 months telling them I havent received the item. Every time I get to speak to a different person on the phone and had to repeat my ordeal. Dont they put notes on their computer???? I have accepted the fact I wont get my order and my money gone. Disgusting attitude. If there is a minus 10 for this review I would have picked that. DONTwaste your precious money on this company!

Appalling service from Noni B would like to give minus stars based on my experience. The so called “reward” on your order is a scam, ended up out of pocket as they said they couldn’t supply two items even though they were still advertised on the website and deducted half the “reward” will be taking to Fair Trade

Hi Noni B group that’s the first time I post in this page I’m really disappointed from the NoniB shops in Liverpool Westfield how they keep workers no respect to the customer today 23/07 at 11:00 am I went to the shop to exchange my order online and the lady once she saw the bags for online she raised her voice and told me if it’s online I am not helping you and when I open the policy for return and exchange she shouted and told me come Tuesday for the other staff working I explained to her I’m working I don’t have time to going again she doesn’t care and she embarrassed me in front the other customers than I took my bag and walked out.
That’s is very bad service I am not understanding why Noni B group keeps staff with this behavior and I am not doing any online shopping again that’s very bad service.

I’ve been a loyal customer of Noni B for many years, purchasing the majority of my clothes from them, either online or in store. Recently I ordered an item on line for $115 only to receive an email from them, 4 hours later, advertising the same item for $60. I emailed them asking if they could match the sale price considering I’ve been a long term customer and plan to continue this way. I was told they would not consider giving me a credit for the difference as this was against policy. Previously I waited 5 months for an item to be delivered and 6 months for an item to eventually be credited to my account for non delivery and I still remained loyal to them.
I’m extremely disappointed with the outcome of my request and feel it would have been good customer service for them to grant my request.

Items have not been received, I have made multiple phone calls. They are refusing to give me my refund. Do not order from here!

I bought 9 items from Be Me that is part of the Noni B group of companies registered in Australia. THE worst online shopping experiences ever! Now today I saw that Noni B are listing items for sale through the Trade Me website registered in New Zealand. They are obviously desperate to scam more people out of money. Whatever you do, if you are going to buy from Noni B, ONLY PAY THEM THROUGH PAYPAL as this organisation guarantees a refund if you don't receive the items you ordered and paid for, however, they do not refund packing or postage related costs so you will suffer that loss but at least get back most of your money. I have alerted Trade Me to Noni B scamming customers, and will pursue this matter through the media if they do not de-register Noni B and ban them from listing and selling from the Trade Me platform. Consumers deserve and are entitled to fairness in trade, and, you will not get this when buying through Noni B group in my experienced opinion, and, given the very negative comments and "bad" reputation shown in this website.

By the way too, no good complaining to the ACCC (Australian Competition and Consumer Commission) as this organisation, again in my experienced opinion, is a "toothless dog". Purportedly they are unable to take action against any company registered in Australia no matter if they rip off and/or scam customers, and, they only take action - purportedly as there is no public record of this happening - when there are a large (but undisclosed) number of complaints about the same organisation. Even then no-one knows what action can be or has been taken because none of that information is available to consumers. So much for honesty, openness and transparency when it comes to consumer rights in Australia!

As part of the Mosaic Brands, this company and all associated companies of the Mosaic Brands lie and cheat on every transaction

Would give zero stars but unable to.
Shocking service.
Took months to get second half of online order after waiting excessively long time for first half.
In the meantime return policy changed making me unable to make instore return of item I no longer needed as delivery had taken so long, the occasion I purchased it for was long gone.
Then had to send 2 contact emails so had 2 ticket numbers before finally getting a generic response to a specific question.
Never again!

I ordered 1 pr long shorts and 3 tops from Noni B in Oct 2021, received email and refund for 1 shirt straight away, received one shirt in December, and the other 2 items I am still waiting for! Numerous emails, and have now requested a refund - will be interesting to see if I receive it. Will never order from any of them again.

I wish it was possible to give a lower rating than 1 star. 3 weeks after paying for items for home delivery I have had zero luck getting any answer as to when my items might actually get posted. it appears it will be no time soon. I should however be slapped for purchasing from them again as this is not the first time I have had the same issue. they never respond to e-mails all you get is the same automated reply again and again. best advice I have is pay through paypal at least that way you can claim to get your money back if there is no answer from the company. avoid at all costs

If I had ordered my clothes from China it would be here by now. NONIB is a disreputable company. It has taken over 1 month and my order is still not here. People please stop ordering from Liz Jordan. Every time I email them I get the same answer back. THANK YOU FOR YOUR PATIENCE. If only we are advised that the order might take up to a year for delivery we would order from someone else won't we.

This has been the worst online shopping experience and I have been scammed out of money with no ordered garments arriving after months. Spoke to customer service in Philippines not much help at. They advertised a jacket for 12 dollars which I ordered and now 2months later order just dropped from my account. Will be contacting consumer affairs then reporting this to channel 9 current affair so get the word out there so others don't get scammed

Hi can anyone help me I live in New Zealand and want to return a item that is not the correct size, I have been trying to contact Noni b for the return address to send this item back -I need their warehouse address apparently, but the only response I get from Noni b is send via Au Post, which I can not use when you live in NZ

I have never bought an article of any type from Noni B or any of their subsidiaries.

I have blocked numerous different numbers inundating my mobile with marketing texts. They keep coming.

I started receiving emails from Liz Jordan e boutique.

Until I found this page, I had no idea they had any association with Noni B.

Initially I blocked the address. They kept coming. I went into my email client and tried to block it again. They kept coming. I responded to an email by clicking on the unsubscribe and when that didn’t work, I emailed them to ask them to unsubscribe me.

I now get emails from them four or five times a day. I delete them unopened as soon as I see them.

It seems odd that despite a red label telling me the email is from a blocked sender, they still get into my inbox and not filtered into trash or junk mail.

This is not marketing, it is nuisance mail. I’m not sure how annoying potential customers is conducive to winning their business.

I ordered a Liz Jordan structured jacket in pink on 25th December 2021 and now it is 26th March 2022. After numerous phone calls and emails of complaint I still haven't received my jacket. The company always puts mw off by saying the item is still with the mthird party and owing to the overload of orders, they have been getting "round' to it. Ellen H

Oh how I wish I had read these reviews before dealing with Noni B!! Does the 'B' stand for Bloody useless? It should! I purchased online (Click & Collect) in November 2021to pick up at the Newton store in SA. Received email the very next day that my order was ready for pick up. It had been filled in the Newton store using their stock. Went to pick it up & the saleswoman wouldn't let me try the clothes on. However, I insisted, so she said ok. Opened the bag only to find that they had given me the wrong jacket. Now, I'm standing in their store surrounded by the very stock that they had used to fill my order BUT the woman refused to change the jacket to the correct one - go figure?? Anyway, the clothes didn't fit (I had checked the size guide before ordering, so it's obviously wrong). The store wouldn't refund & said I had to do it online, which I did. Noni B has had my items since Dec 7, 2021 & as others have said, no refund & just a continous stream of "Thanks for your patience" emails. This company is absolute bs. Will never shop with them ever again. I'm reporting them to the ACCC.

I ordered 4 items from Noni B one arrived still waiting for other items total cost $96.36, numerous emails all saying product delayed, asked for a refund no answer just silly emails saying items still coming my order was placed on the 07/01/2022, I paid with Pay Pal so am going to ask them to intervene.

I ordered and paid for 2 blouses 3 months ago and after several emails to them still have no purchase or refund. I recieved an email to advise that my order was completed. It isn't.
Fed up for automated messages thanking me for my patience.

I wish I had found this site earlier. I purchased 6 items from Noni b on 5th November 2021- received 5. The 6th is a Millers item. I have been sent an inquiry number and many emails blaming "covid and Australia Post " Millers and Rivers have closed in my suburb and the Noni b has overpriced rubbish. I will never buy from any of these "rip off" companies again. How disappointing. I am frustrated beyond belief.

I purchased goods on January 9th 2022. It’s now mid March and still no order received. I have tried contacting customer service many times and all I get is an automated message.
It’s very frustrating!!! You had no problem taking my money and now you don’t deliver and you can’t even contact customers personally to offer a solution. Very bad customer service!!!