NOOSH Decor Reviews 

128
TrustScore 2 out of 5

2.2

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Rated 5 out of 5 stars

I had a really great experience with Noosh Decore. I found their product through instagram, and message them about a custom order. They were super quick to reply and helped me figure out the perfect s... See more

Rated 1 out of 5 stars

I ordered through this website, the gold thinker statue came broken in 3 places, contacted them through emails, back and forth. I provided pictures to prove, after several weeks, still not resolved. D... See more

Company replied

Rated 1 out of 5 stars

I ordered a chandelier for my newly renovated home back in February. It’s almost May (next week) and I have still not received my order. I’ve reached out weekly to customer service looking for accura... See more

Company replied

Rated 2 out of 5 stars

Beautiful product! I ordered 3 pendants but only received 2. Contacted Noosh regarding the missing pendant. Was told the reshipment of the missing light would be issued. We still have not received the... See more

Company details

  1. Decoration and Interior Design Store

Written by the company

We are an online store focused on offering you top of the line home decor and lighting solutions. The online decor store you can count on. We believe that it’s very important for your home to have the right decor, and that’s why we are here to offer you some amazing options to choose from. At NOOSH, we are fully committed to source the best products and to deliver the best experience possible.


Contact info

2.2

Poor

TrustScore 2 out of 5

128 reviews

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2.2

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(128)

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Rated 1 out of 5 stars

Unreliable site

Unreliable site. Much worse quality than the prices and the photos suggested, fake tracking sites, 2 month late arrival, ridiculous refund policy. Dont order from this site!!! And dont let you mislead…

February 6, 2023
Rated 2 out of 5 stars

Be prepared…

The first experience with the company was quite good - we were interested in a lamp and had a question about the color. The answer came quickly and helped us decide. So we bought the lamp and believed the company when they wrote, that most of their products will be delivered in 9 to 11 days.
Some days later we were informed, that the lamp is on it‘s way to us and we received a mail with a tracking code from an Italian delivery company. We were a bit surprised, that a Dutch company used an Italian deliverer - but didn‘t think about it. So far, so good.
Some days later when checking the delivery status, there was no improvement.
When asking about this per mail, we received a different tracking number - showing us, that the lamp was on it‘s way from china to our place. We weren‘t informed about this before by the company. The customer service from that point on was not very helpful. The lamp arrived much later than announced and we had to pay over 200€ for taxes. I am well aware, that I have to pay taxes when receiving a delivery from China or the US - but the information wasn‘t given. The company wasn‘t accommodating.
When the lamp arrived (two parcels arrived separated by two weeks), all the instructions were in Chinese and part of the screws did not fit.
Overall not a very recommendable experience.

February 2, 2023
Rated 1 out of 5 stars

Zero Stars

Zero Stars. Tried to return item. Spent $68 on shipping to THE NETHERLANDS as instructed by YOU. Package came back to me a month later. Awful return policy and implementation.

March 10, 2023
Rated 1 out of 5 stars

Extremely-Poor Service

Good Morning, very annoyed that this company was trying to get my personnel tax codes which aren't required for delivery, don't know what they were up too, still waiting on delivery nearly 3 months if not more and now received a refund from our Credit Card Company as they didn't respond to my dispute
Thanks Stephen Miller

January 12, 2023
Rated 1 out of 5 stars

What a nightmare!!!!

What a nightmare!!!!! One of the four pendant lights arrived broken — and two months later, we still don’t have the replacement. Further, the quality of the lights are similar to product found at Walmart, no where near the quality one would expect after paying thousands of dollars for four pendants. My recommendation to you regarding Noosh? STAY AWAY!! SPEND YOUR MONEY ELSEWHERE!!

December 31, 2022

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