NOOSH Decor Reviews 

128
TrustScore 2 out of 5

2.2

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Rated 5 out of 5 stars

I had a really great experience with Noosh Decore. I found their product through instagram, and message them about a custom order. They were super quick to reply and helped me figure out the perfect s... See more

Rated 1 out of 5 stars

I ordered through this website, the gold thinker statue came broken in 3 places, contacted them through emails, back and forth. I provided pictures to prove, after several weeks, still not resolved. D... See more

Company replied

Rated 1 out of 5 stars

I ordered a chandelier for my newly renovated home back in February. It’s almost May (next week) and I have still not received my order. I’ve reached out weekly to customer service looking for accura... See more

Company replied

Rated 2 out of 5 stars

Beautiful product! I ordered 3 pendants but only received 2. Contacted Noosh regarding the missing pendant. Was told the reshipment of the missing light would be issued. We still have not received the... See more

Company details

  1. Decoration and Interior Design Store

Written by the company

We are an online store focused on offering you top of the line home decor and lighting solutions. The online decor store you can count on. We believe that it’s very important for your home to have the right decor, and that’s why we are here to offer you some amazing options to choose from. At NOOSH, we are fully committed to source the best products and to deliver the best experience possible.


Contact info

2.2

Poor

TrustScore 2 out of 5

128 reviews

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2.2

All reviews

(128)

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Rated 1 out of 5 stars

This is the worst company I have ever…

This is the worst company I have ever dealt with. My item is not what I ordered, I have to put it together, that was not mentioned when I purchased it and it took over 3 months to get it and the package was damaged. It came from China, which I did not know. DO NOT PURCHASE FROM THIS WEBSITE.

February 4, 2023
Rated 1 out of 5 stars

MOST OF ORDER NOT RECEIVED AND THEY WONT HELP

I ordered 7 faucets and two small lights directly to a new build. It took a couple months for me to get out there and open the delivery because the house was delayed and not ready for plumbing. When I opened the box the 7 faucets were missing. The company keeps saying they are checking on it and wont actually do anything about it which is basically fraud. DO NOT USE THIS COMPANY!!!

January 29, 2023
Rated 1 out of 5 stars

Still waiting on my order to be…

Still waiting on my order to be corrected! You sent the wrong lights- NOT what I ordered. I have tried numerous time to communicate with Mary and nothing resolved! Please…. Someone there help me get my order correctly sent.
MaryAlice Woodrum

January 11, 2023
Rated 1 out of 5 stars

Too expensive for its quality

The items are too expensive for its quality even with the sales price of 50% PLUS 20% Halloween or Black Friday discount!
I sent one product back as it looked far to cheap and it took three weeks to get the amount back! Only after threatening to talk a lawyer, the full amount was paid back to my credit card

December 13, 2022
Rated 2 out of 5 stars

Delivery took weeks

Delivery took weeks, the finish on the rims of the glass shades is rough, and so the cable attachments do not sit level, a complete waste of money

December 18, 2022
Rated 1 out of 5 stars

Very poor quality product not as…

Very poor quality product not as advertised. Immediately uninstalled the light fitting due to safety concerns and poor quality.
Very poor customer service as well, emailed with a complaint and asked for a full refund. Supplied photos and reasons why I was unhappy and asking for a refund and never received an email back or a refund. I emailed again stating I haven’t heard back from them and the asked for photos and reasons why I am unhappy with the product again to which I replied I have already supplied these as asked. Still waiting for a reply and refund.

November 4, 2022
Rated 1 out of 5 stars

Poor quality

Poor quality.
Frame for lamp leans like a rhombus. Section of frame is tubular instead of square section. Glass lacks colour.

November 9, 2022
Rated 1 out of 5 stars

Do not buy from this fraudulent company

I ordered 3 lights and they arrived after 3 months. The products look cheap, nothing like the pictures. 2 out of three were not the correct item or came with missing parts. The company is unapologetic and I'm yet to see my refund. BE AWARE, fraudulent company, do not buy from them. They disguise themselves as various company names and appear to be based in Europe, but are in fact Chinese.

November 22, 2022
Rated 5 out of 5 stars

I had a really great experience with…

I had a really great experience with Noosh Decore. I found their product through instagram, and message them about a custom order. They were super quick to reply and helped me figure out the perfect size for our decorating needs. The light arrived in a warped package and they were in perfect condition! They are so beautiful, just what I wanted! Thank you so much , I will definitely be ordering from here again!

November 2, 2022
Unprompted review
Rated 5 out of 5 stars

This store is great

This store is great I really love the product. It is my third time that I am ordering light from your store. Thank you for your fast delivery, quality product and very nice customer support team.

October 16, 2022
Unprompted review
Rated 5 out of 5 stars

Satisfactory experience

These lights have exceeded my expectations. I used them to light the front of my house, and they really make it stand out at night. The only issue I had was that one of the bulbs had broken, but customer service responded quickly to my email and sent me a replacement.

November 6, 2022
Unprompted review
Rated 1 out of 5 stars

Your fixtures are not CSA…

Your fixtures are not CSA Approved...but you sold them in Canada. They were very small. Did not look like pictures on line.
To return the items will costs me the shipping and no guarantee that you will refund my credit card.
I have lost $361.40 Canadian dollars. Very expensive lesson to learn. Really sucks

October 30, 2022
Rated 5 out of 5 stars

I loved your Store!

We are very pleased with our purchase and overall experience with NOOSH DECORETOR. This is the first time we have ordered a customised product and feel that the process was very simple and straightforward. The end result is fantastic, the clock looks exactly as it did in the picture online and we are extremely happy.

October 11, 2022
Unprompted review
Rated 1 out of 5 stars

A lot of thier lights do not have a url…

A lot of thier lights do not have a url sticker and will not pass code

October 3, 2022
NOOSH Decor logo

Reply from NOOSH Decor

Hi Ellen,

Thanks a lot for your review.
Could you please explain in a little more detail what the issue is?
Reach out to us at info@nooshdecor.com

Kind regards,

Noor
Noosh Decor

Rated 5 out of 5 stars

very good products

very good products, exactly what we were looking for.

July 15, 2022
NOOSH Decor logo

Reply from NOOSH Decor

Hi Irina,

Thank you for your review.
We're glad to have customers like yourself.

Kind regards,

Noor
Noosh Decor

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