I've been wearing Nooz readers for several years and like the whole concept -- especially the slim case that's so easy to slip in a pocket. I may be too rough on them, because after a time my Nooz hav... See more
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Review summary
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The product itself is very good quality. Delivery was really late. Don’t use anymore the combination DHL-POSTA ROMÂNĂ. It will take a lot longer to receive the products. Use trusted courier services... See more
Company replied
Very useful when you often forget your glasses, but not your phone. However, the thin plastic part above the nose is fragile: it broke after 10 months of use, exactly in the middle, while I was taking... See more
Company replied
Awesome product. I bought multi-distance and driving glasses. Both are really quality products and I use them every day now. They are great for reading and doing handywork. For other product lineup... See more
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Company details
About Nooz Optics
Written by the company
Nooz is asserting its willingness to look on the bright side. While presbyopia affects an increasingly active population and well into its time, it remains synonymous with constraint and frustration.
Bulky, fragile, subject to many omissions, traditional glasses tend to weigh down everyday life. The idea of the Nooz Original is based on the desire to decomplex presbyopia, thanks to an instant reading accessory, tailor-made for modern life. Minimalist and resistant, the Nooz are already part of the daily lives of more than 1 million presbyopes.
Late 2019, the big sister was born ! Same promise, same concept but with branches! A pair of ultra-light glasses in an ultra-compact case of 14 millimetres thick, available in Reading, Blue Light and Solar.
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Contact info
Paris, France
- contact@nooz-optics.com
- nooz-optics.com
4.0
Great
12K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 57% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Where is my stuff?
I will be happy to share my opinion if I only received ordered products. It's been more than two weeks now and I still haven't received what I had paid for. Please, advise.
July 7, 2025
Unprompted review
Reply from Nooz Optics
Dear Pawel,
Thank you for your message.
We’re really sorry to hear about your experience. According to the tracking information, a delivery attempt was made on July 23 but was unsuccessful.
We’ve contacted you privately to sort this out and make sure your order gets to you as soon as possible. Thank you for your patience — we’re doing everything we can to resolve this quickly.
– The Nooz Team
Arrived promptly,handy for use!
My nooz reading glasses arrived promptly.This is the third pair I have ordered,the slim case is perfect for slipping into your pocket ready for instant use if needed! No more carrying bulky cases for them around!
July 1, 2025
Unprompted review
Reply from Nooz Optics
Dear Neil,
Thank you so much for your kind feedback! We're thrilled to hear that your Nooz glasses arrived promptly and that you’re enjoying the convenience of the slim case. It's great to know this is your third pair — we truly appreciate your continued trust in Nooz. Here's to many more moments of hassle-free reading!
Warm regards,
The Nooz Team
I love these sunglasses
I love these sunglasses! They are a good fit for my small face (Cruz small), and I love the slim case, perfect for my purse. This is my third pair!
July 7, 2025
Unprompted review
Reply from Nooz Optics
Dear Mary,
Thank you so much for your lovely feedback!
We're thrilled to hear that you love your Cruz Small sunglasses and that they’re a perfect fit for your face—and your purse!
It means a lot to us that you’ve come back for a third pair. Thank you for your continued trust and support!
Warm regards,
The Nooz Team
Glasses replaced
I previously wrote a review pointing out excessive scratching on my glasses: I will say that Nooz have responded by speedily replacing them under its guarantee
July 15, 2025
Unprompted review
Reply from Nooz Optics
Dear Jeremy,
Thank you so much for taking the time to share your update.
We’re truly grateful for your trust and are very pleased to hear that you’re satisfied with the replacement. Your feedback means a great deal to us, and we’re delighted that we could resolve the issue swiftly under our warranty.
Please don’t hesitate to reach out if there’s anything else we can assist you with—we’re always here for you.
Warm regards,
The Nooz team 👓️
Prompt delivery and do what they say on…
Prompt delivery and do what they say on the tin
July 15, 2025
Unprompted review
Reply from Nooz Optics
Thank you for your great review! We’re glad you’re happy with the prompt delivery and that everything met your expectations. Wishing you many happy readings this summer!
I've been wearing Nooz readers for…
I've been wearing Nooz readers for several years and like the whole concept -- especially the slim case that's so easy to slip in a pocket. I may be too rough on them, because after a time my Nooz have always developed scratches. My average Nooz life cycle might be about a year before scratching, and by that time I've always been willing to invest in another pair. As I just did.
July 14, 2025
Unprompted review
Reply from Nooz Optics
Dear Jim,
Thank you so much for your continued trust and loyalty over the years — we're truly grateful to have customers like you who appreciate the Nooz concept and design, especially the slim, easy-to-carry case.
We're sorry to hear about the scratches that have appeared over time. While our lenses are designed to be scratch-resistant for most everyday use, we understand that life can sometimes leave its marks despite all precautions.
That said, please know that all our Nooz glasses are covered by a 2-year warranty. If you ever have any doubts about the condition of your lenses or if you notice unexpected wear, don’t hesitate to reach out to us at hello@nooz-optics.com. Our customer service team is always happy to take a closer look and find the best solution to ensure your satisfaction.
Thanks again for being part of the Nooz community — we truly appreciate it.
Warm regards,
The Nooz Team
Excellent service!
I ordered 3 pair of glasses, but for some reason, the package didn’t arrive. I reached out to customer support, and they responded immediately, resolved the issue, and the package was delivered the very next day — no hassle at all. Excellent service! ❤ The whole experience was smooth and completely stress-free.👍
July 11, 2025
Unprompted review
Reply from Nooz Optics
Dear Liliya,
Wow 😍️ — thank you so much for your kind words! We’re really happy to hear that everything worked out in the end and that your glasses finally made it to you without any more trouble.
We know how frustrating it can be when a package goes missing, so we’re truly glad we could jump in and fix things quickly. The fact that it all felt smooth and stress-free for you means a lot — that’s exactly the kind of experience we aim to deliver.
Thanks again for your trust and for taking the time to share your experience. If you ever need anything at all, we’ll be here.
Take care,
The Nooz team 👓️
Easy to order from the Nooz website and…
Easy to order from the Nooz website and delivery is fast. The sunglasses are of very high quality. I am very satisfied with Nooz sunglasses and eyeglasses. I have years of experience with the products and I recommend them.
July 11, 2025
Unprompted review
Reply from Nooz Optics
Thank you so much for your wonderful review!
We're thrilled to hear that you find our website easy to use and appreciate the fast delivery.
t means a lot to know that you’ve experienced the quality of our sunglasses over the years and continue to recommend us. Your support truly warms our hearts—looking forward to serving you again soon! 🌟
The Nooz Team🕶️
Great company great quality.
Have known the company for a very long time since they introduced their Armless design (which I still use when traveling).
This year I decided to try the rest of their products. 3 in 1 and premium sunglasses.
I have bought over 7 pairs up to now as they are super light and durable.
I had a small issue with a sunglasses pair after 4 months which to my surprise they replaced immediately!
Great company great quality.
January 15, 2025
Unprompted review
Reply from Nooz Optics
Thank you so much for your wonderful feedback! We take great pride in the satisfaction of our customers and the quality of our products, so we’re truly delighted to hear how much you appreciate them. It means a lot to us that you’ve trusted our brand for so long.
We’re also very happy that you decided to explore more of our collection and that the 3 in 1 and premium sunglasses have met your expectations. Your loyalty in purchasing multiple pairs is the highest compliment we could receive!
We’re always here to support you, and it’s great to know we could promptly resolve the issue you had. Thanks again for being such a valued part of our community!
The Nooz Team
Very rapid delivery
Very rapid delivery! I have ordered at least 5 different styles in the last 2 years including sunglasses and multifocals. Always very pleased with the workmanship and styling.
July 1, 2025
Unprompted review
Reply from Nooz Optics
Dear Steven,
Thank you so much for your kind words and continued trust over the years!
We're thrilled to hear you've been happy with both the quality and design of our glasses — and that delivery has been consistently quick. We truly appreciate your loyalty and look forward to accompanying you for many more styles to come!
With our warmest regards,
Alicia
The Nooz Team
this are my 2nd sun glases of them..
this are my 2nd sun glases of them..
just perfect .. light, superthin, robust and very nice looking!
in my opinion the perfect product
July 5, 2025
Unprompted review
Reply from Nooz Optics
Dear Mario,
Thank you for your wonderful feedback and for being a returning customer.
We’re glad to hear that the sunglasses meet your expectations in terms of comfort, durability, and design.
Your support is truly appreciated. Should you need any assistance in the future, feel free to get in touch.
Warm regards,
The Nooz team 👓️
Blue light readers
Great products with excellent quality received quickly and the blue light readers certainly make a difference when working on computer screens.
July 5, 2025
Unprompted review
Reply from Nooz Optics
Dear Stan,
Thank you so much for your lovely feedback!
We’re delighted to hear that our blue light readers are making a real difference during your computer work. It means a lot to us that you appreciate the quality and quick delivery. We’re always here if you need anything else—wishing you comfortable, happy viewing ahead!
Warmest regards,
Alicia
The Nooz Optics Team
I’m still waiting for my package
I’m still waiting for my package. Delivery is too slow so far. Thank you.
July 2, 2025
Unprompted review
Reply from Nooz Optics
Hi Maria,
We’re really sorry to hear about the delay and completely understand your frustration.
According to the tracking information, your order was delivered on Monday, July 1st. We’ve also reached out to you via email to confirm that everything arrived safely and to assist you further if needed.
Please don’t hesitate to reply to our message — we’ll make sure you’re fully taken care of.
Warm regards,
Alicia
The Nooz Team
very useful, not so robust...
Very useful when you often forget your glasses, but not your phone. However, the thin plastic part above the nose is fragile: it broke after 10 months of use, exactly in the middle, while I was taking them out of their case as usual... I hope it's not planned obsolescence. So I bought the same ones, to avoid having to remove the case stuck on my phone.
July 2, 2025
Unprompted review
Reply from Nooz Optics
Hi Robert,
Thanks so much for your honest feedback! We’re happy to hear our glasses have been handy for you.
We’re sorry to learn about the breakage — that’s definitely not what we want for our customers. Quality matters a lot to us, and we’d love to help make this right.
Please feel free to get in touch anytime at hello@nooz-optics.com so we can assist you further.
Best wishes,
The Nooz team 👓️
I have purchase two pairs of sunglasses…
I have purchase two pairs of sunglasses from Nooz. I absolutely love the design and how light they are. However, the lense has damaged in exactly the same way on both pairs. I have sent two emails and a message on instagram and I have not had any response despite my most recent pair only being 6 months old.
I am editing and adding to this review as the response I have received from Alicia at Nooz is a complete lie. Nobody has ever responded to my emails. I have checked my email inbox and junk. I have just resent the emails from a different email address so will see if anybody responds to those.
Awful customer service. Don’t trust any replies to customer reviews on TrustPilot
June 30, 2025
Unprompted review
Reply from Nooz Optics
Dear Abby,
I'm truly sorry that you still feel unheard — that was never our intention.
To clarify: I’ve personally sent you screenshots privately showing each of our responses over the past week, including the warranty voucher we offered as a solution. These were sent to the email address associated with your original message. We're not here to argue, and certainly have no reason to lie — our goal is always to resolve issues sincerely and respectfully.
I understand how frustrating this has been, especially after experiencing the same defect twice. We’re ready to help and hope the messages from your new email will allow us to communicate more smoothly.
If you prefer, you can also contact us directly at hello@nooz-optics.com and we will respond immediately.
Sincerely,
Alicia
Customer Service – Nooz Optics
Love the glasses!
I now have about 7 pairs of Nooz glasses of varying types- reading, screen, and some with blue blocking capabilities. Different colors and different styles. All GREAT! The best part is that they fold up to nothing and are easy to carry in shirt or pants pocket. Also, customer service is tops. Contacted them about a pair that became scratched from the case, no problem and quick replacement. 👍 Great pricing with quality!
July 1, 2025
Unprompted review
Reply from Nooz Optics
Hello,
Wow, John, thank you so much — your words truly mean a lot to us!
It’s wonderful to hear that Nooz glasses have found a place in your daily life, and in so many forms! From the compact design to the variety of styles, we’re thrilled they’re making things just a bit easier (and more stylish!) for you.
And your kind note about our customer service? That’s exactly why we do what we do. We’re so grateful for your continued trust — and we’re lucky to have customers like you. 🙏
Enjoy every pair,
Best regards,
The Nooz team 👓️
Superior product to the rest of my…
Superior product to the rest of my cheap readers
June 30, 2025
Unprompted review
Reply from Nooz Optics
Dear Jeremy,
Really appreciate your message — great to hear your Nooz readers are making a difference!
We put a lot of thought into creating something that feels a step above the usual, so your feedback genuinely means a lot.
Thanks again for sharing!
Best regards,
The Nooz team 👓️
Excellent lenses and well worth the…
Excellent lenses and well worth the money but can the fit be adjusted at all with no screws on the hinges?
June 26, 2025
Unprompted review
Reply from Nooz Optics
Hi there,
Thank you so much for your kind review — we're thrilled to hear you're enjoying the lenses and that you find them worth the investment!
Regarding the fit: our screwless hinge design offers great durability and flexibility. Even though screws cannot be tighten, the arms can be gently adjusted with care for a slightly tighter or looser fit. If you’d like, we’d be happy to guide you through the process.
Thanks again for your feedback — it helps us improve and serve you better!
Best regards,
Alicia
The Nooz Team
Unacceptable delay in order delivery
After 7 full working days, I still haven't received my order, although I selected 3-6 working days delivery! I'm located in downtown Athens, Greece.
June 24, 2025
Unprompted review
Reply from Nooz Optics
Dear Andreas,
Thank you for your feedback, and we’re truly sorry for the delay you’ve experienced.
At Nooz, we take delivery times and customer satisfaction very seriously. While delays can occasionally occur due to factors beyond our control, this is certainly not the experience we want for our customers.
We would love the opportunity to look into this further and find a solution for you. Please contact us directly at contact@nooz-optics.com, and we will do our best to assist you promptly.
Best regards,
The Nooz team
I love the comfort of the glasses and…
I love the comfort of the glasses and they fit on the back of my phone so convenient
However , as others have mentioned, they scratch easily and the last two pairs have broken on the bridge. Perhaps that needs attention. I’ve tried superglue but that failed
Another pair(sigh) ordered!
June 21, 2025
Unprompted review
Reply from Nooz Optics
Dear Robert,
Thank you so much for your thoughtful review! We’re really glad to hear you love the comfort and convenience of our glasses.
We appreciate your feedback about the scratches and the bridge breaking — that’s definitely something we take seriously and are continuously working to improve. Your input helps us make better products for everyone.
Thanks again for your loyalty and for ordering another pair! If you ever need any assistance, just let us know.
Best regards,
Alicia
The Nooz Optics Team
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