Nooz Optics Reviews 11,659

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 221 reviews, reviewers had a great experience with this company. Customers consistently praise the product's quality, describing the glasses as well-made, robust, and stylish, often highlighting their light weight and comfortable fit. Many appreciate the innovative design, especially the slim and convenient cases that make the glasses easy to carry in a pocket. The user experience is frequently described as smooth and stress-free, with people enjoying the clarity and functionality of the lenses, including multi-distance options. However, some customers also noted issues with delivery times, with several mentioning delays and unexpected import costs. Additionally, a few people experienced problems with the durability of the lenses, reporting scratches or damage after a short period of use, particularly with the blue light filtering and multi-distance options.

What people talk about most

Product

Reviewers mention positive feedback about product quality, often highlighting their durability, light weight,... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the durability, lightness, and overall... See more

Delivery service

Users describe ambiguous interactions with delivery service, with some experiencing fast and well-packaged... See more

Order

People report ambiguous experiences with order, with many customers frequently ordering multiple pairs of... See more

User experience

Consumers find the user experience to be positive, often highlighting the professional and caring... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I've been wearing Nooz readers for several years and like the whole concept -- especially the slim case that's so easy to slip in a pocket. I may be too rough on them, because after a time my Nooz hav... See more

Company replied

Rated 4 out of 5 stars

The product itself is very good quality. Delivery was really late. Don’t use anymore the combination DHL-POSTA ROMÂNĂ. It will take a lot longer to receive the products. Use trusted courier services... See more

Company replied

Rated 4 out of 5 stars

Very useful when you often forget your glasses, but not your phone. However, the thin plastic part above the nose is fragile: it broke after 10 months of use, exactly in the middle, while I was taking... See more

Company replied

Rated 4 out of 5 stars

Awesome product. I bought multi-distance and driving glasses. Both are really quality products and I use them every day now. They are great for reading and doing handywork. For other product lineup... See more

Company replied


Company details

  1. Glasses Store
  2. Sunglasses Store

About Nooz Optics

Written by the company

header trustpilot nooz promo logo nooz

Nooz is asserting its willingness to look on the bright side. While presbyopia affects an increasingly active population and well into its time, it remains synonymous with constraint and frustration.

Bulky, fragile, subject to many omissions, traditional glasses tend to weigh down everyday life. The idea of the Nooz Original is based on the desire to decomplex presbyopia, thanks to an instant reading accessory, tailor-made for modern life. Minimalist and resistant, the Nooz are already part of the daily lives of more than 1 million presbyopes.

Late 2019, the big sister was born ! Same promise, same concept but with branches! A pair of ultra-light glasses in an ultra-compact case of 14 millimetres thick, available in Reading, Blue Light and Solar.


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4.0

Great

TrustScore 4 out of 5

12K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 57% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Super quality and wonderful design

Super quality and wonderful design. Compared to the local opticians great value for money!!

September 15, 2025
Unprompted review
Nooz Optics logo

Reply from Nooz Optics

Dear David,

Thank you so much for your kind words! 🌟

We’re thrilled to hear that you love the quality and design of your Nooz glasses. We always aim to offer great value while keeping comfort and style in mind.

We truly appreciate your support and hope you continue enjoying your Nooz experience! 👓✨

Best regards,
The Nooz Team

Rated 1 out of 5 stars

I didn’t experience anything yet…

I didn’t experience anything yet because still waiting for the product and unfortunately I cannot even track it.

September 18, 2025
Unprompted review
Nooz Optics logo

Reply from Nooz Optics

Dear Ela,

We are truly sorry for the delay and the inconvenience this has caused 🙏. It appears that, unfortunately, your parcel has been lost by the carrier. We completely understand how frustrating this must be, especially when you were looking forward to receiving your order.

To resolve this as quickly as possible, we have already reached out to you privately via email to organize a new delivery. Please check your inbox so we can make sure you receive your items without any further delay.

Your satisfaction is very important to us, and we are committed to making this right. Thank you so much for your patience and understanding.

Warm regards,
The Nooz Optics Team 👓

Rated 5 out of 5 stars

Nooz readers

Great product - have had the nooz readers for about a month and they're a welcome improvement over the other readers. I may order sunglasses too given how well the readers are doing. Thanks.

September 16, 2025
Unprompted review
Nooz Optics logo

Reply from Nooz Optics

Dear Jo,

Thank you so much for your kind words! We’re thrilled to hear that your Nooz readers are making a difference. 😊 We’d love to help you find the perfect pair of sunglasses too — let us know if you have any questions when you’re ready to order.


Enjoy your Nooz!

– The Nooz Optics Team

Rated 5 out of 5 stars

The glasses are fantastic

The glasses are fantastic. I now have 5 pairs. The customer service they provide is the best I have received from any online company. I highly recommend them.

September 12, 2025
Unprompted review
Nooz Optics logo

Reply from Nooz Optics

Dear Richard,

Thank you so much for your amazing feedback! We’re thrilled to hear that you’re enjoying your glasses — and five pairs is fantastic!

Making sure our customers are happy is our top priority, and we’re so glad that you’re satisfied with both the glasses and our service. Thank you for being such a loyal customer and for recommending us!

Warm regards,

The Nooz team

Rated 5 out of 5 stars

Absolute top quality product

Absolute top quality product - would recommend without hesitation. Love the slim design that fits into any pocket. And the varifocal options are just what I need. Can't fault them.

September 11, 2025
Unprompted review
Nooz Optics logo

Reply from Nooz Optics

Dear Simon,

Thank you so much for your amazing feedback! 🌟 

We’re delighted to hear that you love both the slim, practical design and the comfort of the varifocal lenses. Your recommendation means a lot to us. We hope you continue to enjoy your Nooz glasses every day! 👓✨

The Nooz Optics Team

Rated 1 out of 5 stars

Disappointed

Dears, I haven’t yet received my glasses although when I bought them the delivery time was 2-6 business days.I bought them on 30 of August and today is the 9th day.
Order 622399

August 30, 2025
Unprompted review
Nooz Optics logo

Reply from Nooz Optics

Dear John,

We sincerely apologize for the delay with your order and completely understand your frustration. We have just verified the status of your delivery, and it appears that your glasses reached the local post office this morning. This means they should be delivered very soon.

To apologize for the inconvenience, we have also sent you a message offering a small compensation for the delay.

Thank you for your patience and understanding, and we hope you enjoy your new glasses once they arrive.

Best regards,
The Nooz Optics Team 👓 ✨

Rated 4 out of 5 stars

The Nooz are my best investment yet

The Nooz are my best investment yet. I am forever, breaking or forgetting where I put my normal arm glasses but not anymore, especially whne I am away from home.
My only critisium, is the new type of neck lanyard that I also purchased is longer, less comfortable and of a lesser quailty than my prevois one and also cant be adjusted in length so will not be purcashing these again.

Overall the Nooz are brilliant.

August 29, 2025
Unprompted review
Nooz Optics logo

Reply from Nooz Optics

Hello Martin,

Thank you so much for your wonderful feedback! 😊 We’re thrilled to hear that your Nooz glasses have become such a reliable part of your day – that’s exactly what we hope for.

We appreciate your honest comments about the new neck lanyard. Your feedback is very valuable, and we’ll make sure it’s shared with our product team to help improve future designs.

We’re so glad you’re enjoying your Nooz glasses overall, and we hope they continue to make your daily life easier wherever you go!

Warm regards, 
Customer Care – Nooz Optics 👓 ✨

Rated 1 out of 5 stars

Not received yet.

September 3, 2025
Unprompted review
Nooz Optics logo

Reply from Nooz Optics

Dear Dim,

We are truly sorry to hear that you have not received your order.

Please contact us as soon as possible at contact@nooz-optics.com and share your order number. We will immediately take action to resolve this for you.

Thank you for your patience, and we look forward to assisting you.

Best regards,
Customer Service – Nooz Optics

Rated 5 out of 5 stars

This is my fourth pair of Nooz reading…

This is my fourth pair of Nooz reading glasses. I love them. They are lightweight and do not bend out of shape.

August 30, 2025
Unprompted review
Nooz Optics logo

Reply from Nooz Optics

Dear Margaret,

Thank you so much for your wonderful review! 🌟 

We’re thrilled to hear that your fourth pair of Nooz reading glasses is working perfectly for you. It’s great to know they’re lightweight and staying in shape—our goal is always comfort and durability.


We really appreciate your continued support!

The Nooz Optics Team

Rated 5 out of 5 stars

I have 4 pairs of Nooz Optics reading…

I have 4 pairs of Nooz Optics reading glasses. They all were light weight, well fitting, attractive and functioned as described. I like how well they are made and find the cost fair for the quality of the glasses. Communication and shipping by the company was good. Overall a great purchase.

August 29, 2025
Unprompted review
Nooz Optics logo

Reply from Nooz Optics

Hi M OFerrall,

Thank you so much for your wonderful review! We’re thrilled to hear that you’re enjoying your Nooz Optics reading glasses and that they’ve met your expectations in both quality and comfort.

It’s fantastic to know that our communication and shipping also contributed to a positive experience. Your feedback truly means a lot to us and motivates our team to keep delivering the best products and service.

Enjoy your glasses, and we look forward to serving you again in the future!

Best regards,

The Nooz Optics Team 👓 ✨

Rated 3 out of 5 stars

Lightweight and useful

It seemed to take awhile to get it shipped.
I like the product, so no problems.

August 18, 2025
Unprompted review
Nooz Optics logo

Reply from Nooz Optics

Hello Hoby,

Thank you very much for your feedback and for appreciating the lightness and usefulness of your Nooz glasses. We’re delighted to know that you enjoy the product.

We’re sorry to hear that the shipping took longer than expected — and we’ll share this with our logistics team to keep improving our delivery times.

We hope your Nooz glasses will continue to be useful every day, and we’d love to welcome you again soon!

Best regards,
The Nooz Optics Team

Rated 5 out of 5 stars

I love the sunglass

I love the sunglass . I lost one amd replaced it right away . So light and so attractive !

August 5, 2025
Unprompted review
Nooz Optics logo

Reply from Nooz Optics

Hi Robert,

Thank you so much for your wonderful review! We’re thrilled to hear you love your sunglasses — and that they’re light and stylish enough to want a replacement right away 😊. We really appreciate your support and hope you continue enjoying them!

Warm regards,

The Nooz Optics Team

Rated 5 out of 5 stars

Love these bifocals- it’s too bad that…

Love these bifocals- it’s too bad that the bifocal option is not offered in clear lenses.

August 6, 2025
Unprompted review
Nooz Optics logo

Reply from Nooz Optics

Dear David,

Thank you so much for your kind review! 💛 

We’re thrilled to hear you love your bifocals. We completely understand your wish for clear lenses with a bifocal option—this is something we hope to offer in the future. 

Your feedback helps us improve, and we truly appreciate you sharing it!
Enjoy the rest of the summer with Nooz 😎️☀️

The Nooz Optics Team

Rated 4 out of 5 stars

The glasses multi distance are great

The glasses multi distance are great. A relief not to have to take them on and off constantly.
Nonetheless I would have preferred my “Cruz” model to exist without the screen protection, which I don’t like. I understand only one model multi distance exist without it, why not the Cruz tortoise model?

August 1, 2025
Unprompted review
Nooz Optics logo

Reply from Nooz Optics

Dear Caro,

Thank you so much for your kind words and for sharing your thoughts with us.

We really appreciate your suggestion and will make sure to pass it along to our product team for future consideration.

At the moment, the Cruz multi-distance glasses aren’t available without the blue light filter in any color. Currently, only the Alba and Bao models come without the blue light filter.

Thanks again for your support and understanding — it means a lot to us!

Warm regards,

The Nooz Team 👓️

Rated 5 out of 5 stars

Innovative products great customer experience

Innovative products, and their customer service is amazing! - worth every penny!!

July 31, 2025
Unprompted review
Nooz Optics logo

Reply from Nooz Optics

Wow, thank you! We’re so happy to hear you’re loving the products and that our team could make your experience great. Your support truly motivates us to keep pushing the boundaries.

Wishing you happy readings!
Wivina
Nooz Customer Care Team

Rated 5 out of 5 stars

I LIKE THEM TO MUCH

I LIKE THEM TO MUCH
I BOUGTH LIKE 3 paira TO READ AND 2 MORE FOR SUN GLASSES.
AND THE LAST ONE I LIKE TOO
THANKS

July 27, 2025
Unprompted review
Nooz Optics logo

Reply from Nooz Optics

Dear Marita,

Thank you so much for your amazing review! 

We’re thrilled to hear you love your glasses and that you’ve chosen multiple pairs from us.

Enjoy your new reading and sun glasses! If you ever need anything else, we’re here for you. 😊✨

Warm regards,
The Nooz Optics Team

Rated 5 out of 5 stars

Quality at a fair price

Quality glasses at a fair price and I appreciate the wide range of styles to choose from.

June 26, 2025
Unprompted review
Nooz Optics logo

Reply from Nooz Optics

Dear Kate,

Thank you so much for your kind review! 🌟

We're thrilled to hear that you're happy with the quality of our glasses and that you found a style that suits you — offering a wide range of designs at a fair price is exactly what we aim for.

Your feedback means a lot to us, and we hope to see you again soon! 😊

Warm regards,
Alicia
The Nooz Optics Team

Rated 5 out of 5 stars

These are great readers

These are great readers. This is my third time to buy them. Ordering was a breeze and delivery prompt. Great product

July 24, 2025
Unprompted review
Nooz Optics logo

Reply from Nooz Optics

Dear David,

Thank you so much for your wonderful review! 
We're absolutely delighted to hear that you think our readers are great and that this is your third time buying from us. It means a lot that you find ordering easy and delivery prompt — we always strive to provide the best possible experience for our customers. 

Your continued support truly motivates us to keep improving and offering quality products. 

If you ever need any assistance or have questions, don’t hesitate to reach out. 

We look forward to serving you again soon!
The Nooz Optics Team

Rated 1 out of 5 stars

Total garbage

Total garbage. Very cheap materials on the eyeglasses, the case does not work, and the lenses seem to have a film on them that cannot be removed. Trying to use them is of looking through a fog. I wasted my money.

July 25, 2025
Unprompted review
Nooz Optics logo

Reply from Nooz Optics

Dear Roland,

Thank you for taking the time to share your feedback — I’m very sorry to hear that your experience did not meet expectations.

At Nooz, we take product quality very seriously, and what you described is clearly not the level of quality we aim to deliver. We understand how frustrating it must be to feel that you've wasted your money.

If you could send us a few pictures of the product (particularly the lenses and case), we can better understand what went wrong and propose a suitable solution — whether that’s a replacement or refund.

Please email us at contact@nooz-optics.com and we’ll take care of the rest as quickly as possible.

Thank you again for your feedback — it helps us improve.

Warm regards,
Alicia
Customer Support – Nooz Optics

Rated 1 out of 5 stars

Where is my stuff?

I will be happy to share my opinion if I only received ordered products. It's been more than two weeks now and I still haven't received what I had paid for. Please, advise.

July 7, 2025
Unprompted review
Nooz Optics logo

Reply from Nooz Optics

Dear Pawel,

Thank you for your message.

We’re really sorry to hear about your experience. According to the tracking information, a delivery attempt was made on July 23 but was unsuccessful.

We’ve contacted you privately to sort this out and make sure your order gets to you as soon as possible. Thank you for your patience — we’re doing everything we can to resolve this quickly.

– The Nooz Team

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