Communication after purchase and before delivery was first class. The guys who delivered our shed were friendly, funny and extremely helpful. They phoned almost an hour before arrival and arrived with... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Norfolk Sheds supply garden sheds, log cabins, summer houses, storage sheds & playhouses online. We offer quality products at low prices and free friendly advice from our UK-based team.
Contact info
PE30 3WZ, King's Lynn, United Kingdom
- 01553278285
- sales@norfolksheds.co.uk
- norfolksheds.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Norfolk sheds have been very helpful…
Norfolk sheds have been very helpful throughout the process. After calling with multiple questions they answered each one and were very helpful when arranging the order and installation. On the day the summer house was due to be installed the installers arrived right on time and were very polite. The summerhouse has been built beautifully and really love the quality
Norfolk Sheds and Rawlinson....simply the best
I needed two sheds to store logs and tools and Norfolk Sheds provided the perfect solution with their Rawlinson shiplap wall stores.
Norfolk Shed's service is unbeatable.... ordered and delivery came within 6 working days....easily assembled, painted and in position and full of logs and other stuff two days later!
The quality is exceptional.
Having previously had a Hiclere summerhouse from Norfolk Sheds, I would highly recommend Vadim and his team (plus the Rawlinson team). Just call and see for yourself how professional, courteous and on the ball they are!
So helpful with the timing of the…
So helpful with the timing of the delivery. The shed is everything I hope for, easy installation and good quality.
Faultless service
We bought a shire highclere summerhouse from norfolk sheds. The service i received from the office regarding the ordering was excellent. Very quick delivery after the order was placed.The 2 guys from the same company who erected it were very quick and efficient. Phoned me an hr before arrival. Excellent all round seamless service and very reasonable price. Thoroughly recommend this comany.
Nice and easy with no issues
Fantastic shed and the best priced!
Fantastic shed and the best priced out there (I did my research)! Excellent and friendly service. They provided installation for us also and did a brilliant job. Many thanks. Will definitely come back for any future requirements.

Reply from Norfolk Sheds
Easy to order & good communication & a…
Easy to order & good communication & a quality prduct.
Will be ordering another building next year.

Reply from Norfolk Sheds
Easy to order from an excellent…
Easy to order from an excellent website. Very competitive pricing. The delivery guy I’d give a special mention to for his helpfulness. Great instructions and easy to put together. Overall, very happy.

Reply from Norfolk Sheds
I was not at home when the shed was…
I was not at home when the shed was delivered. The team stacked it beautifully in my car port so I could even get my car in as well as keep the shed parts dry.
Thank you very much for your kindness and consideration

Reply from Norfolk Sheds
Great customer service!
My order was picked incorrectly, but they called me to let me know and made the extra effort to get me the right item just the next day... great communication.. great service.. great product.. Thank you !

Reply from Norfolk Sheds
From ordering on line to delivery and…
From ordering on line to delivery and installation this is a company with a good customer service ethos.
The delivery/install team worked from moment of arriving to completion, even in the dark to finish.

Reply from Norfolk Sheds
Highly recommend Norfolk Sheds - superb experience start to finish
I had a great experience start to finish when buying my shed. The office team were very responsive answering questions about installation, the shed itself was great value for money in the market, and the delivery and installation team were faultless.
Furthermore, I didn't give them the 'perfect base' to build on, but nothing was a problem & they came with great ideas and were very flexible to make the space I'd made for the shed work. Thanks to all the team at Norfolk sheds!
I'd highly recommend you to anyone looking for a shed/workshop solution.

Reply from Norfolk Sheds
NORFOLK SHEDS. A COMPANY YOU CAN REALLY TRUST
Needing a garden shed to replace the 'old faithful' I Googled, then emailed companies. giving basic information on measurements and requesting quotations. Of the six, Norfolk Sheds provided, not only a quote but other useful advice; written in straight forward English with no 'managerial unintelligible terminology'. Their quotation (lower than any other) and their additional useful information persuaded me to accept.
The length width and heights were confirmed along with all fixtures and fittings. Drawings, easily understood, were submitted to me with any alterations I decided on, amended on drawings then sent back to me for final approval.
Payment was made in two halves. One on acceptance of final architects drawings and plan of assembly. The second payment of completion of the job.
Everything was done in a professional and friendly way. It took just three weeks from accepting Norfolk Sheds quotation to final assembly in my garden. The team made a courtesy phone call an hour before arrival.
I had never mentioned that I was 82, severely disabled, due to spinal injuries, nor was arthritic.
Clearly professionalism, courtesy and friendliness is extended to all their customers.

Reply from Norfolk Sheds
Delivery was great
Delivery was great. He phoned to tell me when he was nearly here and very helpful. I am yet to build it but I’m sure it’s good quality
Good product, delivery as planned
All went smoothly - order taken, delivery as arranged. Pleasant delivery driver and no probs with the product.
Very helpful couldn’t fault installers…
Very helpful couldn’t fault installers worked til 20:30 at night to complete in the dark and pouring rain great service’

Reply from Norfolk Sheds
I shedheadfeel that there has not been much…
I feel that there has not been much contact with me but only when you want praise. Sorry but true. An email or two would have been nice just to reassure the customer that all is well and orders are on scedule. Not a lot of info on customer accounts when looking online other than basics.
Norfolk Sheds
The folks at Norfolk Sheds were great, ordering was simple, communication was good and the shed arrived bang on time. The driver realised there was a few bits missing, made a note of them and returned the next day with all the missing parts.
Thank you.

Reply from Norfolk Sheds
Bought the 16×8 summer house with side…
Bought the 16×8 summer house with side shed including fitting. Great customer service from Lucy and great communication to keep us informed of what was happening. Installation was the same day as delivery which was alot better than other companys who were looking to deliver and we would have to check everything was there before the installation was done days or weeks later. Guys hat turned up were both great and did a super build for us. Would definitely recommend.
.

Reply from Norfolk Sheds
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







