Having a good range of products and being able to deliver in a timely fashion is the easy bit, so five stars for that. Five stars too for their after sales service. In all the years dealing with the... See more
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Quick and efficient and the item arrived in perfect condition and well packaged. Wouldn't hesitate to order from Norris in the future!
Product is great and the 6 months interest free is a lovely touch too however I had some trouble with the address as I put the works one instead of personal one so this snagged things up. When all re... See more
I ordered a plunger as spare part at Norris Steam. Unfortunately I ordered the wrong size. It is worth to mention that it was no matter for them to do a replacement without additional shipping cost... See more
Company details
Information provided by various external sources
For over 40 years Norris Steam London Ltd have been industry leaders in offering a wide range of professional and commercial pressing machinery and garment steamers. We are the official UK agents for the following well known established and renowned co...
Contact info
Sheep Lane, E8 4QS, London, United Kingdom
- norrissteam.co.uk
4.7
Excellent
109 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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See how their reviews and ratings are sourced, scored, and moderated.
Quick and efficient and the item…
Quick and efficient and the item arrived in perfect condition and well packaged. Wouldn't hesitate to order from Norris in the future!
May 18, 2019
Unprompted review
Excellent service
May 13, 2019
Unprompted review
Fast and efficient service
Fast and efficient service. Highly recommended.
May 2, 2019
Unprompted review
Fantastic service and product
Quick delivery, great product, and very good value for money! You can see the creases disappear as you steam. Would throughly recommend both product and company. Thank you.
April 30, 2019
Unprompted review
Great company.
April 27, 2019
Unprompted review
After sales service excellent.
Having a good range of products and being able to deliver in a timely fashion is the easy bit, so five stars for that. Five stars too for their after sales service. In all the years dealing with them we’ve only once needed call for help. A swift, seamless and pleasant experience.
April 24, 2019
Unprompted review
Excellent service.
April 10, 2019
Unprompted review
Excellent service
Excellent service, product, delivery & comms.
Well recommend.
April 10, 2019
Unprompted review
Great Service
April 7, 2019
Unprompted review
dry iron
excellent product and excellent service. I have already recommended the company to others.
April 1, 2019
Unprompted review
Great service and delivery would…
Great service and delivery would recommend highly...
March 19, 2019
Unprompted review
Competitive Price.
Competitive Price.
Norris offer good reliable products within good price range.
March 15, 2019
Unprompted review
Great place to shop
March 6, 2019
Unprompted review
A company that goes above & beyond to satisfy the customer
I take back anything bad I might have said about this independent business in the past. They have gone above and beyond to make me happy with their product and have listened to all my queries. A top service and a business to be proud of. I recommend buying from Norris Steam.
February 19, 2019
Unprompted review
Reply from Norris Steam
Dear Kerry
Thank you for taking the time to leave your review. I'm sorry for the issues you are having. The handle should not be coming loose.
Looking through your purchase history I can see there was 1 iron bought in November last year which is still covered under warranty. Anything from older than 12 months is not covered under warranty but we would be happy to look at this for you.
If you could please email me with your details I would be happy to have this iron collected and the problem rectified.
Many Thanks
Robert Shepherdson
Managing Director
Robert@norrissteam.co.uk
Excellent service and fast delivery
February 17, 2019
Unprompted review
Product is great and the 6 months…
Product is great and the 6 months interest free is a lovely touch too however I had some trouble with the address as I put the works one instead of personal one so this snagged things up. When all resolved I was told that the delivery would be the following day Tue however it did not come, neither did it Wed, Thr got told the courier was late picking it up and Friday the snow was to blame. Due to the time it had been sat on the back of the lorry the condition of the box was grim and there was a small part cracked. So next working day delivery and delivery in general was a big let down.
February 5, 2019
Unprompted review
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