Having a good range of products and being able to deliver in a timely fashion is the easy bit, so five stars for that. Five stars too for their after sales service. In all the years dealing with the... See more
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Quick and efficient and the item arrived in perfect condition and well packaged. Wouldn't hesitate to order from Norris in the future!
Product is great and the 6 months interest free is a lovely touch too however I had some trouble with the address as I put the works one instead of personal one so this snagged things up. When all re... See more
I ordered a plunger as spare part at Norris Steam. Unfortunately I ordered the wrong size. It is worth to mention that it was no matter for them to do a replacement without additional shipping cost... See more
Company details
Information provided by various external sources
For over 40 years Norris Steam London Ltd have been industry leaders in offering a wide range of professional and commercial pressing machinery and garment steamers. We are the official UK agents for the following well known established and renowned co...
Contact info
Sheep Lane, E8 4QS, London, United Kingdom
- norrissteam.co.uk
4.7
Excellent
109 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Fab service as always 😃
April 15, 2018
Unprompted review
Good Service
Good Service. Ordered and dispatched quickly. Well packaged. All good.
April 10, 2018
Unprompted review
We bought an excellent industrial steam…
We bought an excellent industrial steam iron. The team has been very quick and helpful, very patient over the phone and taking time to answer questions via e-mail, happily recommend them!
April 3, 2018
Unprompted review
Bad customer service
Didn´t get any answer to email. Item that I ordered was broken.
March 20, 2018
Unprompted review
Reply from Norris Steam
Dear Sirs
I’m sorry that you have been let down by your order.
I would be very grateful if you could please email me directly with details of your order and I can look at this for you.
My email address is Robert@norrissteam.co.uk
Many Thanks
Robert Shepherdson
Managing Director
Norris Steam Services Ltd
Fast and fautless thanks.
March 12, 2018
Unprompted review
Would recommend.
March 5, 2018
Unprompted review
Great service
February 20, 2018
Unprompted review
easy and good quality
February 17, 2018
Unprompted review
Parts arrived on time.
February 16, 2018
Unprompted review
Speedy Service
Great website to use. All items arrived well packaged and promptly the morning after ordering.
February 12, 2018
Unprompted review
Great service, but....
Had a great service from the website and the order arrived very quickly. My only reason for not awarding stars was the fact I had an enquiry regarding the spares I needed and the enquiry was via message system, unfortunately it took 5 days to get an answer and I had already placed the order and was in possession of the spares
January 23, 2018
Unprompted review
Reply from Norris Steam
Hi Chris
Thank you for taking the time to leave your review, your feedback is very important to us. I can only apologise that it took so long to get a reply through our messaging service. This is still quite a new feature to our website which clients use mainly to upload images of parts they require, we aim to reply to all messages within 24 hours.
I hope that you are pleased with the goods you received and the delivery was to your expectations. I also hope that you would use our services in the future.
If you require any future assistance please contact me the direct email address below and I would be happy to help,
Many thanks for your custom.
Robert Shepherdson
Director
robert@norrissteam.co.uk
Ordered and came next day.
January 22, 2018
Unprompted review
Reply from Norris Steam
Hi Mark
Thanks for your order and the feedback!
Many Thanks
Robert Shepherdson
Managing Director
robert@norrissteam.co.uk
Very quick service and delivery
January 5, 2018
Unprompted review
Reply from Norris Steam
Dear Mrs Foster
Your feedback is greatly appreciated.
Many Thanks
Robert Shepherdson
Managing Director
robert@norrissteam.co.uk
quick easy to order
quick easy to order. Great communication through the whole process. will use again
January 3, 2018
Unprompted review
Reply from Norris Steam
Hi Debbie
Thank you very much for your feedback.
Many Thanks
Robert Shepherdson
Managing Director
robert@norrissteam.co.uk
Order received in two days
Order received in two days. When you need a piece of equipment you need it now. Well done Norris
December 25, 2017
Unprompted review
Reply from Norris Steam
Dear Steve
Thank you for your order and your feedback.
Many Thanks
Robert Shepherdson
Managing Director
robert@norrissteam.co.uk
great service
November 21, 2017
Unprompted review
Reply from Norris Steam
HI Nico
Thank you very much for your feedback.
Many Thanks
Robert Shepherdson
Managing Director
robert@norrissteam.co.uk
excellent service
I ordered a new generator.
It was simple to order, and I could see exactly what I was purchasing.
It arrived very quickly with no hassle.
November 9, 2017
Unprompted review
Reply from Norris Steam
Dear Alison
Thank you very much for your order and your review. Your feedback is very important to us and I'm glad your happy with the service you received.
Many Thanks
Robert Shepherdson
Managing Director
robert@norrissteam.co.uk
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