Novant 

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Rated 1 out of 5 stars

These are a scam supplier. I bought a jacket from what appeared to be a French website. Jacket arrived, but the quality and materials were absolutely awful. I tried to return the item. After some ema... See more

Rated 1 out of 5 stars

Do NOT buy anything from this company. I ordered a pair of HOKA ladies trainers and received a completely different model - hiking shoes. I photographed the packaging along with the incorrect shoes an... See more

Rated 1 out of 5 stars

I purchased a dress in march, it was so badly made and the material was disgusting,complained and was offered 30percent money back which was in their words £18. I paid £66.99 for it, or I could have... See more

Rated 1 out of 5 stars

I ordered ASICS shoes from novant.fr. I did not receive the ASICS shoes I ordered. Instead, I received Hoka-branded shoes shipped from China, which appear not to be genuine. I complained an... See more


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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Scammers

Totally fraudulent Company, so called jacket looked nothing like picture advertised. Quality of material appalling. Please do not get caught out with this Company. Very expensive dishcloth!!!!!

January 21, 2026
Unprompted review
Rated 1 out of 5 stars

A SCAM OPERATION!

This company brings False Advertising to a whole new level! If I could give them a minus 10 I would!
Ordered leather gloves (large); they sent me plastic gloves (small). BUYER BE EXTREMELY AWARE on this one! Stay away!

January 21, 2026
Unprompted review
Rated 1 out of 5 stars

Bad quality, no returns policy!

Regards from Poland! Order worth over 100euro, received bad quality jacket, not even close to what was shown online. After a few emails they have replied and gave a return address In China. We have paid another 35 euro for shipping and guess what? They have rejected the parcel. Novant.fr are cheaters!

January 19, 2026
Unprompted review
Rated 1 out of 5 stars

I wish I had read these reviews before…

I wish I had read these reviews before I bought something from them. They have this pretend customer service who's very chirpy and cheerful and offering random discounts - 10%, 20% - for a $55 shirt that was 100% polyester, poorly made, and not at all like what the model was wearing on the website. They must use AI religiously.

January 19, 2026
Unprompted review
Rated 1 out of 5 stars

Warning

Warning, warning! This company is terrible. The quality of the fabric and sewing is awfully bad. Many mistakes in the fabrication. I want to return my order, but they make it impossible. They pretend to be in Europe, but are based in China. If you need to return, even faulty items, you need to pay the shipping yourself, to China! Whatever you do, don’t be fooled by their glossy website. It’s a big scam!

January 16, 2026
Unprompted review
Rated 1 out of 5 stars

I cannot explain how frustrating their…

I cannot explain how frustrating their returns process has been. Long delays between replies and after insisting I want a refund several times - they continue to offer me random discounts instead of providing the relevant return instructions. I worry my money is lost even though I returned the item unused to the address on their website.

January 17, 2026
Unprompted review
Rated 1 out of 5 stars

The worse company ever

The worse company ever, DO NOT BUY from them, i have try return coat the is no response from them what so ever, No customer service, really bad quality of clothing BE AWARE!!!!!!

December 19, 2025
Unprompted review
Rated 1 out of 5 stars

I would give zero rating

I would give zero rating . They are one of the worst sites I have bought on . They do not give refunds even after telling them it’s my right . The dress I ordered was nothing like the picture and was terribly made in cheap fabric .

January 14, 2026
Unprompted review
Rated 1 out of 5 stars

If i could put minus 10 as a rating I would.

If i could put minus 10 I would these are crooks. Do not buy from them and learn from my experience. I bought boots which were £63 and they are too big. Saw them later at £17 on another site.
Have nonsense emails from them when I ask for refund. Sent boots to address parcel - Edward in Southall but they refused delivery and it was returned to me. So I have paid postage in addition to money for boots. CROOKS!

January 13, 2026
Unprompted review
Rated 1 out of 5 stars

It should be 0 star if there is an…

It should be 0 star if there is an option. don't buy anything from this cheating website. I bought leather shoes but received something like plastic. And when I contacted for returning, I don't get any answer. Everything writen on their website is lying. I should sue google even put advertisement for such website.

January 13, 2026
Unprompted review
Rated 2 out of 5 stars

Should have checked before I bought

Should have checked before I bought. Was lazy & checked after order.
This appears to be a Chinese company pretending to be from France or the Netherlands. Ordered 29/12 & delivered today.
Having seen these reviews I expected the worst. Not quite that bad. Plenty of updates. The shirts fit, are not as good quality as the pictures suggest & 2 of the 3 shirts I ordered are wrong. One is the wrong colour & one is a completely different shirt made from polyester.

I will not be buying again, don’t think it’s worth the hassle of trying to return, but have learned my lesson. If I don’t know the site & can’t get some confirmation it’s good, DON’T BUY.

January 13, 2026
Unprompted review
Rated 1 out of 5 stars

Terrible!!!!!!!

Avoid buying from them! Terrible quality, better on Temu. I've been trying for two weeks to get the shipping address via email. Addresses like this should be reported to the postal police.

December 23, 2025
Unprompted review
Rated 1 out of 5 stars

Poor quality clothing and company

Poor quality clothing and company. Men’s coat arrived after 2weeks. Very tight on the forearms. Average quality at best. Wanted to return for full refund but they make it such a long drawn out saga I eventually accepted a 20% refund and kept it just to stop wasting my time. Avoid this company. Not worth your money or time.

January 6, 2026
Unprompted review
Rated 1 out of 5 stars

I have NO delivery of my item,even…

I have NO delivery of my item,even though they say it has
Lied and Lied that I was absent or rescheduled rubbish
It’s now over 3 weeks.
Impossible to contact phone not a working number and no reply to my many many email like other reviews it’s not apparent items are sent from China or I would never have ordered
Misleading showing shop in Madrid under another company in France under a healthcare company in Holland what a scam
Little chance of my refund of €74.95
This is Fraud
Hopefully some authorities in Europe put a stop to their practices
V portugal

December 20, 2025
Unprompted review
Rated 1 out of 5 stars

AVOID-item nothing like listed and try to force return to China at your expense.

AVOID - items received nothing like as described (ordered khaki shirt, received bright yellow one!) plus delivered late.

Shipped from China (not France /Amsterdam), no mention of China on website which is misleading customers)
Started returns process but told I had to pay return shipping to China. Emailed repeatedly to explain under EU Law, have right to free return as item materially different to what was listed but they continued to refuse.
Initiated simple chargeback via bank - won case within day and got full refund.
Very poor experience when they could’ve just issued refund and sent free postage label and avoided all this plus negative feedback.
Will never order from them again.

January 9, 2026
Unprompted review

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