1) No more bundles option 2) Customer account options not controlling on website 3) Customer cannot see bundles remainings - no request option 4) No phone application 5) Cannot talk on 4G/LTE... See more
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We have 2 year deals for my wife’s phone and mine with RWG who have switched my EE provider to now about a month ago and since neither phones can no longer make any calls because it connects but impos... See more
Company replied
RWG cust services did not respond to my enquiery, but NOW cust service did so (via my mobile), and quickly, twice. First prob:- dreaded 'call forwarding' mssg. David patiently talked me (a non-tec... See more
Company replied
Just don’t bother. Not even a basic FAQ on their website, and won’t respond to emails. It seems they don’t support tethering - not that they are willing to state as much (this is based on me never ha... See more
Company replied
Company details
Written by the company
A mobile network that talks your language, the language of NOW.
Contact info
Studio 2, Anchor Brewhouse, 50 Shad Thames, SE1 2LY, London, United Kingdom
- 02078717669
- hello@nowpayg.co.uk
- nowmobile.co.uk
2.7
Poor
182 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 2 weeks
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Best network ever I highly recommend…
Best network ever I highly recommend now mobile to everyone they are cheap and voicemail is free
March 15, 2020
Unprompted review
Reply from Now Mobile
We are continuously striving to provide you the best services. Thank you for appreciation.
Now mobile works perfectly and comes…
Now mobile works perfectly and comes with 4G connectivity with no issues experienced what so ever!
Unlimited calls and text with 5gb of data is one of the lowest prices in the UK.
I highly recommend this network
The downside is you cannot check your data usage but I be downloaded a data app to watch what I use from google play!
February 20, 2020
Unprompted review
Reply from Now Mobile
Thank you, we appreciate your compliment and loyalty :)
No competition!
1) No more bundles option
2) Customer account options not controlling on website
3) Customer cannot see bundles remainings
- no request option
4) No phone application
5) Cannot talk on 4G/LTE automatically down to 3G. Using 4G/LTE for data just that way voice quality is very poor
6) Company not involves competition with other MVNO’s, doesn’t improve itself since at least 4 years
etc.
February 13, 2019
Unprompted review
Now PAYG
Completed a survey and was promised 30 minutes free talk time. On completing the survey, i emailed Now PAYG to remind them of the 30minutes. This was on the 15/03/2015. To date, i have not recieved the 30 minutes free talk time. I think a well known and established company like Now should be able to keep its promise and be honest with customers. This is a very poor way of relating to customers - UNPROFESSIONAL.
March 29, 2015
Unprompted review
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