NRL Recruitment Reviews 1,504

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, professionalism, and supportive approach, making interactions pleasant and productive. Many people highlight the outstanding customer service, noting the team's efficiency in resolving issues and their proactive communication. The overall service is frequently described as excellent, with consumers appreciating the smooth and easy user experience, along with prompt response times to inquiries. People are particularly impressed with the personalized support and guidance provided throughout various processes, from recruitment to onboarding, which contributes to a sense of security and satisfaction.

What people talk about most

Staff

Clients share positive opinions on staff. Reviewers consistently praise the professionalism, helpfulness, and... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently highlight the... See more

Customer service

Customers consistently report highly positive experiences with customer service. Reviewers frequently praise... See more

Response time

Reviewers mention positive feedback about response time. Customers consistently praise the team's quick and... See more

User experience

Reviewers highlight positive aspects of user experience. Customers consistently describe the process as easy,... See more

Based on these reviews

Rated 5 out of 5 stars

Peter from NRL makes sure all our needs are catered for Travel Hotel and Continuous work the best agency I have worked for . As a professional we applaud consistency and NRL AND PETER WILLIAMS ARE... See more

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Rated 5 out of 5 stars

I worked through NRL around 18 months and couldnt fault anything. The very few staff I spoke to were helpful, thorough and rectified any minor issues I had within days. These were trivial issues becau... See more

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Rated 5 out of 5 stars

At the time of writing this review i am working with NRL (Norwegian recruitment) already 4th year and 3rd review. The team in NRL (Kristian, Nicola, James) is very supportive, and i find very easy to... See more

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Rated 5 out of 5 stars

From day 1, NRL have been exceptional in their approach to recruitment. They have supported me on a daily basis, back into the work place. This has been a refreshing experience with many recruiters fa... See more

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Rated 5 out of 5 stars

The guys at NRL set me up with an interview with Petroineos, Stephen Nolan was my main contact. He gave me all the information I needed or asked for prior to the interview, I was offered the job that... See more

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Rated 5 out of 5 stars

I had a great experience being recruited and hired through NRL. To start, I was excited when the recruiter got in touch and picked me out for the perfect role which suited to my background and great l... See more

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Rated 5 out of 5 stars

Great experience with NRL! Imane is caring, supportive, and attentive. She guided me through my first assignment, taking the time to prepare me and provide all the information I needed. The whole team... See more

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Rated 5 out of 5 stars

I've worked with quite a few recruitment companies in the past and NRL have definitely been a stand out for their professionalism, and support. Emma has gone above and beyond to try and find me a pl... See more

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Rated 5 out of 5 stars

Since the first time my agent contacted me, he was very helpful to guide me through the process of recruitment. He explain very clearly what company looked from a candidate and what benefits the candi... See more

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Rated 5 out of 5 stars

The agent very confident with my ability, and very patient to help me through the long recruitment process. From day one until I'm arrived at the new country and office my agent stand by me all the ti... See more

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Rated 5 out of 5 stars

My first time using an agency to secure employment. Super friendly support to find you what employment fits you best. Really efficient and always there to help. Would definitely use them again if I ne... See more

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Rated 5 out of 5 stars

People are great from the talent agent. They are very supportive and always giving advice and guidance for the next step till the first day of work. Company HR is supportive also by giving updates and... See more

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Rated 5 out of 5 stars

Worked on an assignment with NRL in Norway and can say that I was more than happy with everything and especially the support received. Remarkably however I write now as a result of the help and supp... See more

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Rated 5 out of 5 stars

Very good recruiters, kept me in the loop on a regular basis. Great communication & were available for any questions I had. Imani has been brilliant!

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Rated 1 out of 5 stars

Not being able to set up my account with both NRL & payroll. It was like pulling teeth, when the process should be simplistic. TrustID didn't work and therefore it seems the whole process collapsed.... See more

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Rated 5 out of 5 stars

The whole process from application, interview and onboarding was seamless Jack kept me updated throughout and was on hand for any questions and support I cannot recommend Jack and the NRL team en... See more

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Rated 5 out of 5 stars

Throughout my ongoing dealings with NRL the communication and assistance has been first class. Questions are very quickly answered and any problems resolved. In addition the team have a very good und... See more

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Rated 5 out of 5 stars

I’ve been working as a pipe fitter and recently had the opportunity to collaborate with NRL Agency. From the first contact, everything went smoothly – they were professional, helpful, and always avai... See more

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Rated 5 out of 5 stars

The way they introduce you into their work systems, their level of commitment in handling issues at hand...their commitment to update you on every stage of development(s)...all this I rate them highly... See more

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Rated 5 out of 5 stars

This was my first time experiencing such genuine hospitality from a recruiter, and NRL Recruitment, especially Naif, he exceeded all expectations. From the very beginning, Naif made the process sm... See more

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Rated 4 out of 5 stars

Dear All. In My PP14 Saudi outage, not able to connect and complete LiveOutage, (NRL provided SSO not synced with LiveOutage system) Coz, my shift performed all bucket specialist tasks were po... See more

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Rated 4 out of 5 stars

The team is efficient and dedicated,helping me secure a job within the specified time. I'm grateful to the whole team for giving me the lead,as it was my first time working with NRL. Jack.is excell... See more

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Rated 4 out of 5 stars

The company was referred to me by my client. Ranj was helpful, kind and courteous and helped get the terms I had discussed with the client.

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Rated 4 out of 5 stars

It’s a very good agency. They always pay on time. What I like most you can view the payslips once you receive it without no stress. Don’t need any longing details. Excellent agency to work for.

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Rated 4 out of 5 stars

Good respond in email sent in any question and consern. The team or the people that handle my task helped me in fast action.

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Rated 5 out of 5 stars

Good, about their overall NRL team supports, specially GEV/FieldCore management and team arranging all at right time on perfect manner, really applicable. Thank you.

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Rated 5 out of 5 stars

I am happy working with NRL. Everything that they organise and do is perfect. They are really a company with a high maintained standard.They pay promptly on the said date and always respond to our que... See more

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Rated 5 out of 5 stars

Fantastic agency. They advised me through the whole process and helped me with my CV as I had been with my last employer a few years. Every member of the team I spoke with was helpful and even now... See more

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Rated 5 out of 5 stars

Communication is key and Jack Bonnick excelled in this. Despite awkward delays on the client start date he has kept me updated and has been very helpful. To be honest a great experience

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Rated 5 out of 5 stars

The lady that I dealt with, Vicky Gray, made the whole process simple, straightforward and she was absolutely lovely whilst doing so. I would Vicky and NRL Recruitment to fellow Contractors in future.... See more

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Rated 5 out of 5 stars

I had the pleasure of working with Allan S. during my recent job search, and I couldn’t be more grateful for his support. From the very beginning, he took the time to understand my background through... See more

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Rated 5 out of 5 stars

Dealt with Tiffanie she was really helpful and patient and nothing was too much trouble, her support was really appreciated with follow up calls and txts to make sure everything was ok. Thank you.

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Rated 5 out of 5 stars

I have used NRL over several years on a few projects and have always found their service to be friendly and efficient. On the odd occasions where there has been a minor issue, they have always known w... See more

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Rated 5 out of 5 stars

Kate from NRL has been brilliant whilst supporting my recruitment and onboarding. I have been guided at every step and supported throughout! Thank you so much.

Company replied

Rated 5 out of 5 stars

Alex and Nick at the Heysham office made the start to my new role with ESB Power seamless. Both are very knowledgable and very professional. Thanks lads you both are a credit to NRL, highly recommende... See more

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Rated 5 out of 5 stars

Danielle Riley at NRL was a pleasure to deal with from start to finish. Friendly, efficient, clear communication the whole way through the process. Thank you!

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Rated 4 out of 5 stars

Fully online quickest process I came across.

Company replied

Rated 5 out of 5 stars

Yes,so much amazing there are prioritizing team campanies goal, and supporting others. i have so much to learn about my job! i am confident that my experience brings more opportunities in the co... See more

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Rated 5 out of 5 stars

There very efficient and contact you straight back if you have a problem or a question? This is first time ive worked for them and i would recommend them to anyone searching for employment.

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Rated 5 out of 5 stars

I’ve worked for them a number of times over the years, all the staff are very helpful in explaining everything in detail, I haven’t had any problems to speak of

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Rated 5 out of 5 stars

The experience was pleasant and easy. The staff member who assisted me throughout the recruitment process was of great help and helped the process move along promptly.

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Rated 5 out of 5 stars

Danielle at NRL was amazing throughout the whole process, really on the ball when it came to communication between me and NRL/the company that ended up taking me on and was super friendly which was re... See more

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Rated 5 out of 5 stars

I had an excellent experience with this agency! They are very professional, extremely helpful, and always available to answer any questions. Communication was smooth and clear throughout the entire p... See more

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Rated 5 out of 5 stars

I had an excellent experience with this agency! They are very professional, extremely helpful, and always available to answer any questions. Communication was smooth and clear throughout the entire pr... See more

Company replied

Rated 5 out of 5 stars

I m very satisfied with NRL the Best recruetment agency ,seriousity and top of the team on NRL ready to help in any problem about work industry .Well done NRL all the Best 💪💯

Company replied

Rated 5 out of 5 stars

Good service throughout the process I had a positive experience working with Debbie P and Tim M. Both very helpful answering queries promptly. A pleasure to work with.

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Rated 5 out of 5 stars

Very smooth process from start to onboarding. The team is very responsive and if they don’t have the answer to a question immediately, they find out quickly.

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Rated 5 out of 5 stars

Easy & straight forward process. The NRL team are professionals and they know what they are doing. Great with new clients and new employees. Well done all.

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Rated 5 out of 5 stars

Great company to do business with and so very helpful and polite, Ashleigh was really great to deal with and understanding .Looking forward to working with you all.

Company replied

Rated 5 out of 5 stars

They have found me a perfect job which I am enjoying ever so much and when I met them they are friendly and welcoming to their team. Special shout out for Georgia

Company replied


Company details

  1. Recruiter
  2. Employment Agency
  3. Employment Center
  4. Employment Search Service
  5. Recruitment Service

About NRL Recruitment

Written by the company

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Proud to be the winner of APSCo UK's Recruitment Company of the Year (£50-250m)

With over 40 years of expertise in nuclear, energy and defence, NRL's regional recruitment teams work with leading engineering companies, providing rewarding job opportunities for our candidates.

We welcome job applications from every walk of life, and are committed to driving diversity and inclusion within the industries - certified by the Association of Professional Staffing Companies as an Inclusive+ Recruiter and support of the Social Mobility Pledge. We're also proud to hold the Armed Forces Covenant Employer Recognition Scheme Silver Award.

Our Recruitment expertise

We’ve been providing engineering and technical recruitment expertise to the world’s leading engineering companies for over four decades - turning problems into solutions to ensure their continued success.

Industry sectors we support:

Proud to be a carbon neutral business

We're committed to making meaningful changes to reduce our impact on the environment and world we operate within - as well as supporting our clients with the energy transition to create a greener, net zero future. That’s why in 2021 we partnered with an independent advisor, One Carbon World, to achieve the Carbon Neutral International Standard. Since then we've contiuned to reduce our carbon emissions and we're not stopping there.

Supporting the construction and engineering industry

Written by the company

We're a company supporter of the Lighthouse construction industry charity, who provide a range of emotional, physical and wellbeing support to workers and their families free of charge. If you're struggling, you are not alone and you can speak to the Lighthouse team in complete confidence.

Contact info

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4.8

Excellent

TrustScore 5 out of 5

2K reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Allan was very helpful from start right…

Allan was very helpful from start right up until after I had started work.
Always quick to respond and honest.

March 2, 2026
NRL Recruitment logo

Reply from NRL Recruitment

Thank you, Chris we really appreciate your kind words. We're glad our team supported you throughout the process.

Rated 5 out of 5 stars

Very efficient and friendly service

Emma Bell has always been easy to communicate with and answers queries in a timely manner. Paperwork has been turned around quickly and wages have been paid promptly.

February 26, 2026
Unprompted review
NRL Recruitment logo

Reply from NRL Recruitment

Thanks for taking time out to let us know how supportive Emma is Simon, we really appreciate your review.

Rated 5 out of 5 stars

Local job

Very good job not to far from home and dealing with good people at work.

February 17, 2026
NRL Recruitment logo

Reply from NRL Recruitment

That's great Roger, we're pleased to have matched you with an assignment that's working for you.

Rated 5 out of 5 stars

Outstanding Recruitment Experience with NRL

I had a very positive experience with NRL Recruitment – Heysham. The team was professional, responsive, and supportive throughout the entire process.
Communication was clear and transparent from the beginning. They provided accurate information about the role, site conditions, and expectations. Any questions I had were answered quickly and honestly.
I truly appreciated their organization, respect, and follow-up. I would highly recommend NRL Recruitment to anyone looking for reliable and professional recruitment services.

February 17, 2026
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Reply from NRL Recruitment

Thank you Rayane, we’re really grateful for your kind words. It’s great to hear that the team’s communication and support made it such a positive experience, and we truly appreciate you taking the time to share this feedback.

Rated 5 out of 5 stars

Everything was ok

Everything was ok! The agency employees were very communicative!

February 17, 2026
NRL Recruitment logo

Reply from NRL Recruitment

Thanks for letting us know Nicolae, we appreciate your review.

Rated 5 out of 5 stars

Everyone helped from the offset ,from…

Everyone helped from the offset ,from the health and safety course to starting on site.
Everybody is pleasant to speak to and try to help as much as possible.

February 17, 2026
NRL Recruitment logo

Reply from NRL Recruitment

It's great to hear that everyone has been so supportive James in getting you ready for your role - thanks for sharing your experience.

Rated 5 out of 5 stars

Communication is key

Communication is key and Jack Bonnick excelled in this. Despite awkward delays on the client start date he has kept me updated and has been very helpful. To be honest a great experience

February 3, 2026
Unprompted review
NRL Recruitment logo

Reply from NRL Recruitment

Thanks for sharing your experience Graham, we're pleased it's been a great experience.

Rated 5 out of 5 stars

Great

Extremely helpful at all stages.

February 17, 2026
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Reply from NRL Recruitment

We're really pleased to hear this Janrob, thanks for sharing.

Rated 5 out of 5 stars

Georgia was very helpful and patient…

Georgia was very helpful and patient with me while I got my documents in line.

Very helpful and professional

J Wilson

February 3, 2026
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Reply from NRL Recruitment

Thank you, Junaid. We’re glad to hear Georgia was able to support you throughout the process and appreciate your kind feedback.

Rated 5 out of 5 stars

The best recruitment agency

The experience with this company is good , they gave me all the time oportunity to work for them
They are fair , they doing a good job

February 3, 2026
NRL Recruitment logo

Reply from NRL Recruitment

Thanks for your support Vasile

Rated 4 out of 5 stars

I experienced a clear and fair…

I experienced a clear and fair communication including flexibility to make this deal work.

February 3, 2026
NRL Recruitment logo

Reply from NRL Recruitment

Thanks so much, Mark. We're really pleased to hear you found the communication clear, fair, and flexible, and appreciate your feedback.

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