Nubie Kids Reviews 

99
•
TrustScore 2.5 out of 5

2.5

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Rated 1 out of 5 stars

Impossible to change the shoes, I am waiting since one month to have the possibility to change size. I am since September waiting to have shoes....I have y to buy other shoes in my town because I nee... See more

Rated 5 out of 5 stars

Looked high and low for a new bunny for 16 month old grandson, the one he has jes had since Borth and they are so hard to source although uts not the same colour as his he has thankfully taken to it... See more

Company replied

Rated 1 out of 5 stars

Don't EVER buy from this company. Where to begin from this truly dreadful experience. My partner purchased furniture from this company almost 3!!!! months ago. We have emailed and phoned regul... See more

Rated 5 out of 5 stars

Just received the furniture I ordered for my girls nursery. Whilst it took a while to be delivered I cannot fault the furniture that has arrived. The team got back to me explain a change over in mana... See more

Company replied

Company details

  1. Children's Furniture Store

About Nubie Kids

Written by the company

About Nubie Kids

NURSERY FURNITURE CHILDREN'S BEDS

Nubie is an independent children’s lifestyle store and showroom brimming with beautiful designs from leading brands like Oliver Furniture, Leander, Cam Cam Copenhagen, Lifetime Kidsrooms, Sebra and Liewood.

Our modern kids furniture boutique offers fresh, luxurious designs for children and helps style-savvy parents discover extraordinary and wonderful bedroom furniture.

We believe babies and children deserve functional, fabulous furniture just as much as grown-ups do. That’s why every handpicked piece of children’s furniture available on our website or stocked in our children’s store is carefully and lovingly made by designers who emphasise quality and longevity.

Treat your little one to handcrafted luxury bedroom furniture that will last a lifetime. Or brighten up their world with our vibrant and joyful children’s decor. We also offer a bespoke made-to- measure service for the playroom or child’s bedroom; our specialists can personally advise you on the best children’s furniture for your particular space.

At Nubie we also offer a design service which includes 1:1 support from the interior design team at Nubie Studio.

We source the majority of our furniture from Europe with an emphasis on sustainability. We have curated our website with different brands that all combine together beautifully.

At the heart of Nubie is our customers and clients and we proudly welcome feedback and returning customers.

NUBIE.CO.UK

Contact info

2.5

Poor

TrustScore 2.5 out of 5

99 reviews

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No recent history of asking for reviews

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2.5

All reviews

(99)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

They always answered to my e-mail so…

They always answered to my e-mail so fast and delivery was also fast.

October 16, 2023
Nubie Kids logo

Reply from Nubie Kids

Hi Kim,
Thank you for taking the time to review Nubie Kids. I am happy you had a positive experience with our delivery and customer service.
Kind regards, Lizzie

Rated 4 out of 5 stars

All fine - delivery slow (UPS)

All fine - only UPS delivery from UK to Germany was really slow.

October 12, 2023
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Reply from Nubie Kids

Hi Nina,
Thank you for your review. I'm happy to hear the items arrived with you safely and you are happy with them. I'm sorry the delivery service took a bit of time, after Brexit unfortunately shipping abroad has become a bit complicated and takes a bit more time because of customs.
Kind regards, Lizzie

Rated 5 out of 5 stars

Love our Leander changing mat

Love our Leander changing mat! Said it would take 6 weeks to arrive and came in 3 days! So happy with my purchase!

September 18, 2023
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Reply from Nubie Kids

Hi Elizabeth,

Than you for your review. If we can help you in the future please don't hesitate to get in touch.

Kind regards, Lizzie

Rated 5 out of 5 stars

Very quick delivery and fantastic…

Very quick delivery and fantastic customer service; in my opinion, they have gone above and beyond.

September 20, 2023
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Reply from Nubie Kids

Hi Anna,

Thank you for leaving us a kind review. Please let us know if we can help you in the future.

Kind regards, Lizzie

Rated 5 out of 5 stars

Happy customer since 2008

I became a Nubie customer when they first started and have continued to buy from them ever since - most recently we bought wardrobes and a sideboard.
I have always received exceptional customer service and help with my many queries. They are always very honest about lead times as they deal with manufacturers in Europe and keep me up to date on timings.
When we shipped Nubie furniture to the US and had trouble getting someone to assemble it they sent the instructions immediately.
Nubie is always my first port of call as Amanda has impeccable taste and an eye for discovering new brands.

December 19, 2022
Unprompted review
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Reply from Nubie Kids

Hi Maya,

Wow! Thank you so so much for your super kind review - I've passed it on for everyone to see. We love seeing returning customers and it's great to hear you continue to love the items you brought with us.

Kind regards, Lizzie

Rated 5 out of 5 stars

Item as described at a great price

Item as described at a great price, arrived promptly, and good communications about delivery. Will use again.

September 20, 2023
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Reply from Nubie Kids

Hi Lorna,

Thank you for taking your time to leave us a review, it means a lot to us.

Kind regards, Lizzie

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, smooth delivery. I am very pleased with the purchase experience.

September 11, 2023
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Reply from Nubie Kids

Hi Yue,

Thank you so much for leaving us a kind review. We are so happy to hear you love your bed!

Kind regards,

Lizzie

Rated 5 out of 5 stars

I am a returning customer as their…

I am a returning customer as their service and variety of products are outstanding! Thank you

September 14, 2023
Unprompted review
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Reply from Nubie Kids

Hi Indre,

Thank you so much for returning to Nubie - we love to see names we recognise. Glad we could be of assistance, please let us know if we can be of help in the future.

Kind regards, Charlotte

Rated 5 out of 5 stars

Super quick

Super quick, very responsive, great product at a reasonable price. Will definitely shop with them again.

September 4, 2023
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Reply from Nubie Kids

Hi Lauren,

Thank you for taking the time to leave a kind review - it means a lot to us at Nubie.

Kind regards, Lizzie

Rated 5 out of 5 stars

I needed specific parts for the Flexa…

I needed specific parts for the Flexa Cot and I was so impressed with the customer service I received at Nubie Kids. Always quick & helpful responses and my parts are ordered and on the way to me. Brilliant customer service and will definitely use them again!

August 30, 2023
Unprompted review
Nubie Kids logo

Reply from Nubie Kids

Hi Sarah Jane,

Thank you for your kind response and taking the time to leave us a review. We hope you love your cot and get plenty of use for years to come.

Kind regards, Charlotte

Rated 5 out of 5 stars

Very happy

Quick delivery. Friendly customer service. Everything arrived in time and in the state expected. Would highly recommend.

August 14, 2023
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Reply from Nubie Kids

Hi Caroline,

Thank you for your review, we hope you love your items for years to come!

Kind regards, Lizzie

Rated 5 out of 5 stars

Lifesaver

Looked high and low for a new bunny for 16 month old grandson, the one he has jes had since Borth and they are so hard to source although uts not the same colour as his he has thankfully taken to it!! Nubie kids you are a life saver we now have a spare for emergencies

Great service with prompt delivery, I will be purchasing amother if you stock it in the original cream colour he has, any time in tje near future 😀

August 13, 2023
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Reply from Nubie Kids

Hi Paula,
I'm so happy we could help with your grandsons bunny! Thank you for taking the time to leave us a kind review.
Kind regards, Lizzie

Rated 5 out of 5 stars

Great service

Great service. A very quick delivery.

July 23, 2023
Nubie Kids logo

Reply from Nubie Kids

Hi Deborah,
Thank you so much for your kind review, please don't hesitate to get in touch if we can help you in the future.
Kind regards, Lizzie

Rated 5 out of 5 stars

Very good products

Very good products, customer service respond very fast, and very helpful.

July 17, 2023
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Reply from Nubie Kids

Hi Xiaolin,
Thank you for the kind review. We hope you love your items!
Kind regards, Lizzie

Rated 5 out of 5 stars

Quick delivery and when an item seemed…

Quick delivery and when an item seemed to be missing in the package they sent it within 24 hours. Very kind service.

May 23, 2023
Nubie Kids logo

Reply from Nubie Kids

Hi Karen,

Thank you for taking the time to leave us a kind review. We hope you love the items you have ordered from us.

Kind regards,

Lizzie

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