DO NOT USE THIS COMPANY. Non existent customer service. Sent me wrong size trousers, but then no one answers phone or email, can’t leave message, website returns doesn’t work. ZERO RESPONSE AFTER WEEK... See more
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See what reviewers are saying
The team at Number Six went above and beyond to get this item to me promptly despite issues that they were having with their usual courier at the time, good work! I’m very happy with my purchase and t... See more
This company is a scam Trying to exchange an item for a different size but their portal won’t allow returns and they cannot be contacted using phone, email, or instagram. Despite their fancy web... See more
Unreal customer service! Amazing presentation too, I bought a few gifts for my brothers bday and everything came wrapped in brown paper so I didn’t need to re-wrap! The team were also real... See more
Company details
Written by the company
Number Six first opened its doors in early 2009. Bringing together sourced menswear from around the world and local brands from right here in London, number six has created the perfect juxtaposition of menswear and lifestyle products.
Contact info
47 Lambs Conduit Street, WC1N 3NG, London, United Kingdom
- 0207 193 9140
- info@numbersixlondon.com
- numbersixlondon.com
3.3
Average
541 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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I would advise not ordering from this…
I would advise not ordering from this retailer. Ordered 2nd Feb, shipping notification the next day. Nothing since and no reply to any form of contact. Not an isolated incident from recent reviews here. Must be close to going out of business and cares little about reviews.
February 2, 2025
Unprompted review
Authentic?
Received a Frizmworks sweatshirt from Number Six London. The garment developed a fault after a single wear. I reported this to Number Six customer services on three occasions, but never received a reply.
I purchased the same garment (different colour) from a reputable supplier and noticed differences (both design and quality) between the two garments. So I question the authenticity of the garment received by Number Six.
February 13, 2025
Unprompted review
Scam company
Scam company!
Ordered a product and never received a confirmation email. Tried to email, call and WhatsApp. Impossible to reach anyone or receive a reply. Stay away from these fraudsters.
March 10, 2025
Unprompted review
Ridiculous
Sent me an email to review my purchase for 15% off. I leave a review then it says I don’t get the discount until I share to facebook or twitter. Ridiculous!!!
March 7, 2025
Unprompted review
Flawless experience
Very quick shipping to Canada. Wouldn’t hesitate to order again; highly reccomend.
February 24, 2025
A very good purchasing experience
Fair price, quick delivery, ample notifications of the status of delivery. Also a friendly note from the owner.
February 24, 2025
Horrible company with no responses at…
Horrible company with no responses at all. Their telephone and email do not work. Probably a scam website
March 3, 2025
Unprompted review
Have used this site excellent…
Have used this site excellent experience will continue to use
February 24, 2025
Great site
Great site, fast delivery! What more could you want... Love my jacket
February 6, 2025
Unprompted review
Scammer !
Quite simply - this lot are scammers ! They process order, send a tracking note for Royal Mail but will not send the item. 🐀🐀🐀
January 27, 2025
Not good experience
Ordered an item on 25th January specifically for a holiday leaving on the 30th. The was showing as in stock and same day dispatch advertised. It was obvious after a few days the item was not coming so sent an email requesting cancellation but no answer. A few days later another email requesting cancellation and again ignored. Now after 8 days I receive notice the item is shipping.
February 4, 2025
Unprompted review
Haven't delivered the item
Haven't delivered the item, haven't responded to email. Lost money and have nothing for it. Awful.
January 25, 2025
Great products and great customer…
Great products and great customer service. Personalised notes with order was a nice touch 🤗🤗
Really speedy delivery, friendly customer service and great sunglasses at a great price!
December 25, 2024
Unprompted review
WARNING
WARNING - INCORRECT INFO AND POTENTIAL SCAM
Tried to return item to address listed on google in Streatham and it DOES NOT EXIST. It is a commercial storage site.
Tried to call and WhatsApp and lines are inactive with WhatsApp inactive since August 2024.
Tried to email and no response.
Items did arrive as asked for but THERE IS ZERO CUSTOMER SERVICE AND NO PHYSICAL RETAIL LOCATION.
Have reported to trading standards.
January 18, 2025
Unprompted review
I received a faulty item and when I…
I received a faulty item and when I tried to contact the company to discuss things further, there is simply no answer… no customer service and no customer support.
January 2, 2025
Unprompted review
Fast delivery and and great discount on…
Fast delivery and and great discount on the jeans I purchased
December 27, 2024
You can’t contact them!
There is literally no way to get hold of this company? They don’t reply or even read the WhatsApp messages. I’ve sent countless emails which no one has replied to. They don’t allow you to message them on social media. Just such poor customer service. I’ve returned something and received an email saying it was received but I’m still waiting on my refund! The item was sent out as the wrong size in the first place. Literally the worst customer service
December 10, 2024
Unprompted review
Has anyone tried to return anything to…
Has anyone tried to return anything to number six , there is no order number on my item so I can’t create a return, phone numbers don’t work and I have emailed several times with no response. I hope someone gets back to me as I have lost a lot of money.
December 3, 2024
Unprompted review
Very touched to receive a hand written…
Very touched to receive a hand written note with my purchase made my day 😁
November 18, 2024
Unprompted review
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