Number Six Reviews 541

TrustScore 3.5 out of 5

3.3

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Rated 1 out of 5 stars

DO NOT USE THIS COMPANY. Non existent customer service. Sent me wrong size trousers, but then no one answers phone or email, can’t leave message, website returns doesn’t work. ZERO RESPONSE AFTER WEEK... See more

Rated 5 out of 5 stars

The team at Number Six went above and beyond to get this item to me promptly despite issues that they were having with their usual courier at the time, good work! I’m very happy with my purchase and t... See more

Rated 1 out of 5 stars

This company is a scam Trying to exchange an item for a different size but their portal won’t allow returns and they cannot be contacted using phone, email, or instagram. Despite their fancy web... See more

Rated 5 out of 5 stars

Unreal customer service! Amazing presentation too, I bought a few gifts for my brothers bday and everything came wrapped in brown paper so I didn’t need to re-wrap! The team were also real... See more

Company details

  1. Men's Clothing Store
  2. Clothing Store

Written by the company

Number Six first opened its doors in early 2009. Bringing together sourced menswear from around the world and local brands from right here in London, number six has created the perfect juxtaposition of menswear and lifestyle products.


Contact info

3.3

Average

TrustScore 3.5 out of 5

541 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I was a bit scared to order as a lot of…

I was a bit scared to order as a lot of the last reviews were quite bad and talked a lot about the company being a scam, however I ordered a Carhartt wallet on Friday, received an e-mail confirming my purchase immediately after and got it in the mail today in perfect condition.

November 25, 2024
Unprompted review
Rated 1 out of 5 stars

Complete scam

Complete scam, i purchased a weekend bag which according to royal mail was returned to the sender because they did not put my correct address. I have made repeated attempts to contact them via email and whatsapp but they do not respond and the phone number doesn't work!

November 5, 2024
Unprompted review
Rated 1 out of 5 stars

Feels like a complete scam

Placed an order and a week has passed without it being shipped, despite the website stating any orders placed before 3pm will be shipped next day. No response to emails since then and phone number does not work. Feels like a complete scam.

November 6, 2024
Unprompted review
Rated 1 out of 5 stars

Scam merchants

Scam merchants. Bought a pair of trainers that never arrived, and the Royal Mail tracking never progressed. No reply to email, phone or WhatsApp. Avoid at all costs.

October 3, 2024
Unprompted review
Rated 1 out of 5 stars

£95 jacket didn’t arrive

I ordered a Columbia Fleece and Columbia Down Jacket this week. Only the fleece arrived and the parcel wasn’t even big enough for both.
The invoice included both items but only the fleece arrived… Have contacted them on Facebook and email with no response.
Phone number rings out and the WhatsApp doesn’t work. £95 for a down jacket that didn’t arrive….
My friend lives near the ‘store’ in London and drove to ask for my jacket. Turns out it was a storage facility and not a shop.

Avoid if you don’t want scammed.

October 11, 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Buying jeans is not straight forward when you have big thighs and long legs. There was a good choice, the sizing guide was first class and the fit was perfect. What more can I say! Thanks Team

October 7, 2024
Unprompted review
Rated 5 out of 5 stars

Superb shop

Superb shop! Really great products, with service to match. Ive shopped with Number Six for years and they never let you down.

August 26, 2024
Unprompted review
Rated 5 out of 5 stars

A pleasure to shop here

Love this shop, have been buying from here for some time now and always have great service. Nothing is ever a bother helping out on sizes and stock availability. Delivery is spot on and purchases always packaged well, highly recommend!

September 28, 2024
Unprompted review
Rated 5 out of 5 stars

Unreal customer service

Unreal customer service!

Amazing presentation too, I bought a few gifts for my brothers bday and everything came wrapped in brown paper so I didn’t need to re-wrap!

The team were also really helpful as I needed some measurements on different brands.

Great selection of styles & brands too.

Will definitely be shopping here again!

September 21, 2024
Unprompted review
Rated 5 out of 5 stars

Great value

Best in the business - they care!

If you want a great customer experience, value for money and style then come here.

Funny people that know what they are talking about!!

October 1, 2024
Unprompted review

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