Number Six Reviews 541

TrustScore 3.5 out of 5

3.3

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See what reviewers are saying

Rated 1 out of 5 stars

DO NOT USE THIS COMPANY. Non existent customer service. Sent me wrong size trousers, but then no one answers phone or email, can’t leave message, website returns doesn’t work. ZERO RESPONSE AFTER WEEK... See more

Rated 5 out of 5 stars

The team at Number Six went above and beyond to get this item to me promptly despite issues that they were having with their usual courier at the time, good work! I’m very happy with my purchase and t... See more

Rated 1 out of 5 stars

This company is a scam Trying to exchange an item for a different size but their portal won’t allow returns and they cannot be contacted using phone, email, or instagram. Despite their fancy web... See more

Rated 5 out of 5 stars

Unreal customer service! Amazing presentation too, I bought a few gifts for my brothers bday and everything came wrapped in brown paper so I didn’t need to re-wrap! The team were also real... See more

Company details

  1. Men's Clothing Store
  2. Clothing Store

Written by the company

Number Six first opened its doors in early 2009. Bringing together sourced menswear from around the world and local brands from right here in London, number six has created the perfect juxtaposition of menswear and lifestyle products.


Contact info

3.3

Average

TrustScore 3.5 out of 5

541 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

I should have seen the warning signs...

STOP! DO NOT BUY FROM THESE PEOPLE. ITS A SCAM.

Not only is their address on Google a scam (when you google view the street view looks nothing like the main picture.

Maybe once upon a time this was a legitimate site but no longer. They even contacted me when I first ordered claiming they were this small independent company and how thankful they were of my service but I suspect this is just a way of putting you off their scam.

They will take your money and cut off all contact. Do not be fooled.

September 11, 2024
Unprompted review
Rated 5 out of 5 stars

Great products, great service.

I recently bought swim shorts and T-shirts from Number Six London for my holiday. They arrived on time, and the quality and service were excellent. I highly recommend Number Six London if you're looking for great products and great service.

July 30, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Service

I don’t normally like giving reviews, but I felt compelled to write one this time as I checked the recent Trust Pilot reviews before ordering and I wasn’t sure if I should place the order or not. To be honest I was a little put off by them but I could not have been more wrong.

Within minutes of placing the order, I received confirmation of the tracking details and both bags I ordered arrived within two days to the Isle of Man.

Great communications, excellent service, competitive pricing, quick delivery and the genuine articles sent.

I will be ordering again.

August 13, 2024
Unprompted review
Rated 1 out of 5 stars

I never received my order

I never received my order. Money was quicly withdrawn and them nothing happend. No response on e-mails or customer service. It is a scam and I will not buy from them ever again

August 7, 2024
Unprompted review
Rated 5 out of 5 stars

Bought an Edwin t-shirt

Bought an Edwin t-shirt, arrived on time for my holiday, great delivery service. Super helpful when I asked about sizes, really happy with the t-shirt. I’ll be buying another one from them soon.

July 9, 2024
Unprompted review
Rated 1 out of 5 stars

I ordered two rain duffel weekend bags

I ordered two rain duffel weekend bags, but only one arrived. No one will answer my phone call or email/chat. The WhatsApp number does not exist. Planning on disputing with credit card if I do not hear back in a few days. Recent reviews suggest something is happening, as this seems to be a July trend. I ordered from them 6 months ago and everything was fine, so confused on recent issue.

July 23, 2024
Unprompted review
Rated 1 out of 5 stars

No product received, and no one answers any messages.

I purchased a product for approximately $800, but after two weeks, it still hasn’t been dispatched. I’ve been unable to reach anyone from the company, and I can't secure a refund. I’m hoping PayPal will be able to process a refund due to their lack of communication, but I’m not very optimistic about that. This company is truly a scam.

July 10, 2024
Unprompted review
Rated 2 out of 5 stars

Returns….

Sadly , disappointing. The communication needs addressing of this company. Dropped them a email with no response. Poor. This is the first time I’ve used this company but I won’t return. …Waiting for a refund, which I feel the company are dragging their heels …

July 10, 2024
Unprompted review
Rated 1 out of 5 stars

They sent out the wrong size coat

They sent out the wrong size coat. I emailed a few times to no reply, I phoned to no answer and the WhatsApp number doesn’t exist.

I then left a review and they called back straight away with an apology and promising if I send back the item, they will send the correct one.

Sent back a week ago, and nothing. I’ve chased via email to both the info and the owners email addresses but zero reply and no coat.

So I’m currently down £250 with nothing to show for it.

July 10, 2024
Unprompted review

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