Nationwide Vehicle Rentals Reviews 1,466

Delivered a vehicle which was 37,000 miles overdue a service. After a lengthy drive it became apparent there was a slow puncture (our issue), but that the tyre was also leaking because of a faul... See more

Wondering if they’ve gone bust, as we didn’t receive the LV van we booked on moving day. Thankfully we had an enterprise up the road so booked a van with them instrad. The fee and deposit are yet to b... See more

BEWARE THEY WILL NEVER GIVE DEPOSIT BACK THEY ARE FRAUD WITH 16 PENDING JUDGEMENTS !!!! This company is the biggest fraud. I cancelled my booking and was being told will get refund back in 28days.... See more

Like so many others have found, vehicles are ok, if really battered. The problem is you don’t get your £500 deposit back, so the real cost of rental is significantly higher than expected. It is impo... See more

Nationwide Vehicle Rentals never disappoints. I’ve used them multiple times and every experience has been smooth and hassle-free. This time, I booked a van for some heavy lifting across town and it wa... See more

Changed my booking last minute due to flight cancellation - staff were incredibly helpful. Found me the perfect alternative vehicle with no extra charges. Service that goes above and beyond!

Like many other reviews we have not received our deposit back. (Wish I had looked on here before hiring from this company). We are a small Scout group, and hire 2 minibuses end of July 25. Since then... See more

They will not give us our £500 deposit back. Despite numerous emails and even a promise the refund had been processed, we still haven't received. If a guy called Allen Iverson tells you it has been pr... See more

Like so many others have found, vehicles are ok, if really battered. The problem is you don’t get your £250 deposit back, so the real cost of rental is significantly higher than expected. It is imposs... See more

So, ths is the 2nd time I've used NVR, they were late wth the deposit first time round but I stupidly gave them the benefit of the doubt. This tme round it's been worse and I've tried caling... See more

Nationwide Vehicle Rentals saved the day when my car broke down. They delivered a replacement within hours—clean, modern, and ready to go. Brilliant service!

BEWARE: Refuse to refund £500 deposit (Charity funds) I am writing this to warn anyone considering renting from this company. We rented a van in June 2025, and as of February 2026, they still have... See more

Awful experience. Van was really battered but then for the collection they kept changing their minds on. when they would collect despite us agreeing a very specific pick up date / time. To add to this... See more

Hired a mini bus months ago for a charity fund raising event. They told us the afternoon before (less than 24 hours) that the vehicle was no longer available & the booking was cancelled. No pho... See more

Deposit withheld for no reason - also noted accounts were submitted late. These charlatans only paid once I secured a CCJ against them and was in the process of securing a Warrant of Control to have t... See more

Read this carefully. Do not use this company! I am a business journalist (BBC, ITN, Reuters, Money Channel, Euronews). I rented a van from NVR in the summer. It was not fit for purpose. Many issues... See more

London to John O'Groats with multiple stops. Unlimited mileage meant no route restrictions. Comfortable seats made the long drive enjoyable!

On a work visa - they expertly handled my overseas license. Other companies refused but Nationwide made it simple. Lifesaver for expats!

Booked 3 luxury cars for our big day. Flawless timing and professional drivers. Vehicles were immaculate. Made our wedding transport completely stress-free!

This company makes vehicle hire effortless. From booking online to returning the van, everything was smooth and efficient. No hidden surprises, just great service.

I hired a vehicle for 24 hours on 27th June 2025. The vehicle broke down during that 24 hour period and The AA ran diagnostics and found multiple intermittent faults which deemed the vehicle not fit... See more

Nationwide Vehicle Rentals made my business trip a breeze. The car was fuel-efficient, GPS-equipped, and comfortable for long drives. Highly dependable company!

Robbers, Thief's stay away from this company it looks like they give you a good price but then they keep your deposit so the price including deposit is not cheap at all. We returned our vehicle 3 mon... See more

Hired classic Rolls Royce for daughter's wedding. Impeccably maintained and chauffeur was superb. Made stunning wedding photos. Worth every penny!

AVOID!! Terrible company. Terrible communication. The van delivery was fine initially but didn’t pick up the van until two days later and that was with me chasing. We paid the deposit in July and stil... See more

Booked a one-way rental for a relocation, and it couldn’t have gone smoother. Minimal fees, easy drop-off, and a reliable vehicle for the whole trip.

I am still waiting (and I won't get) my £2750 deposit back from last August (2025) against a fairly shabby mini bus - AVOID THIS COMPANY AT ALL COSTS - I am in small court arena trying to get my money... See more

I have been dealing with customer services for a £250 returning drposit since I hired a van in March 2025. I received confirmation that the deposit was being returned in early April. Very bad that my... See more

STEER CLEAR! 0 STARS Requested a Luton van for a house move and firstly the delivery was delayed due to a "mechanical error" with the vehicle, so they said they would deliver the following d... See more

Giving one star only because I can't give 0. My deposit money is still outstanding, have not received a single pound back and I have chased this multiple times through their accountancy team, who ha... See more

Like every other 1* review I'm waiting for a deposit to be returned after more than 6 weeks. In my case Allen Iverson" has even stopped replying to my emails... If any other reviewers still have outs... See more

Terrible company. Dishonest and unprofessional. Car hire good but I’m still waiting for my deposit which was a substantial amount as I used them for 4weeks while holidaying in UK. They email me saying... See more

Do not use as they withhold the deposit I eventually got it back in 2024 after chasing for two months . Used them again this year had a rental for 4 months returned in September 2025 I am still chasi... See more

Couldn’t believe how easy it was to book! Within minutes I had a car reserved, and it was delivered right to me. Professional service and affordable pricing.

TLDR - Never again, avoid like the plague ! The good bits first: Van arrived (albeit later than booked). It was fine for the job and nothing broke. The bad bits: It should have been collect... See more

Car broke down before crucial meeting. Nationwide delivered replacement within 2 hours! Even threw in free sat nav. Saved my important business presentation!

Absolutely appalling. Don’t go near them. We hired a van for Friday evening so we could move our friends to London. An hour before the van was due to be delivered they called and said they couldn’t de... See more

Terrible experience, I have been chasing them for my £750 deposit for over 2 months now. They don’t reply to any emails and phone calls. It seems to be a pattern with them as I read several other revi... See more

Dishonest! The truck we hired had a faulty wire on the tail lift which became apparent during our journey. They told us this was a common fault and would send someone to fix it as it's quicker than... See more

Leaving aside that the van hired to us looked like it had been used for troop movements in an urban war zone, it was at least reliable and all the damage properly recorded. The van was collected a... See more

Booked a premium car for an important business meeting and it didn’t disappoint. The vehicle was immaculate, comfortable, and made a great impression. Smooth pickup and excellent service throughout.

Avoid this company if you have any desire to get your deposit back. The van I hired was delivered late, had no spare (as the previous renter had a puncture and it had just been left in the cab) a... See more

Company could not supply reserved vehicle on the day. The replacement was so late we lost a day of rental.on return the van was also late being inked after several delays. The company rep had no compa... See more

I appreciated how flexible they were with pickup and return times. The van was clean, reliable, and spacious enough for all my moving boxes.

I booked a Mercedes C class and paid a GBP 1000 deposit, was given a kia Sportage. I was promised in writing that the companu would refund the digference in the car hre. The vehicle was used for one d... See more

No issue with booking or the car being delivered and collected. No problem with the car. My issue is I have been waiting since 9th June to receive my deposit back (they said it would be 7-10 days). I... See more

I’ve used many rental services before, but none as reliable as this. The entire process was transparent, and the vehicle was in excellent shape.

Do not use this company. Absolutely horrific. Vehicle smelt horrible and looked like it was just hosed out. Im still waiting for my deposit which it seems like it will never return. I will be contacti... See more

Warning regarding Nationwide Vehicle Rentals (nvr.co.uk) I am posting this to warn other families and businesses. We hired a vehicle for a family trip to France and paid a £500 security depo... See more

Absolutely terrible experience with National Vehicle Rentals. We hired a van in August and paid a £250 deposit, which was confirmed for refund after the vehicle was returned with no damage. It’s no... See more