The NWH Group Reviews 501

Have dealt with Isra throughout and she’s has been amazing, she got us what we needed for the business so used her for my home aswell. Will never use anyone else x

First time contact for information regarding Skip / Bin hire. Full explanation of process & account requirements adequately explained by Rachel Morrison.
All requested info e-mailed promptly as promised.
Rachel was confident with her words & made the process as simple as she could for our benefit. Only positive vibes from our contact.

from the first call to nwh, Rachel was so helpful and cheery on the phone. this continued when i was unclear on a few issues and contacted Rachel via email, quick to reply and was able to let me know the information i was looking for. very helpful.

Very pleased with the service received from Shiv and the quickness of their setting up my new contract.

Great service setting up new contracts for skips. Very response, matched competitors price. Thoroughly recommend 5*

Used their online chat to ask some questions about Topsoil, not used before, was met with a polite informative member of staff and got all the information i needed.

Quite simply put NWH do exactly what they say they will when they say they will and bill you accordingly. Its so refreshing after years of stress with other waste companies to finally have a service that works for us. We pay slightly more than with the others, but longer term NWH has saved us money and time as I am being billed properly and the contract hasn't been changed after 3 months to higher prices.

So far I have been very happy with NWH. They price slightly above the average in the market, however the service you get for this more than outweighs the offering. Compared to the last 3 years of battling waste companies (Biffa and then Enva) with in contract changes/breaches, overbilling, failed collections and hours of contact trying to sort this out we have had nothing but 100% accurate bills and every single collection has been on time since we started in July. Further to that I actually get regular e mails from my account manager to check that things are going OK. Paying a bit more for a decent service has actually saved me money as I don't have to spend any time following up on the issues we have had to deal with in the past. As a small business owner my health and blood pressure are much better for it too!
Thank you NWH.

Such an easy process to start a new service - account set up, service provision, and communication have all been straightforward and hassle free.

Great communication and support from Finlay, customised support and onboarding, easy to reach when in need, will recommend

Seamless service from The NWH Group. Finlay has been great- from our initial hassle free set up to responsive, friendly communication throughout.

Finlay Toulouse helped us from the start to the end of the process, making everything so simple and he is always available.

Use NWH quite frequently for Volumetric Concrete deliveries and Road sweeper. Always receive a great service from them and would always recommend.

Many thanks NWH - Account Manager Lindsay booked at short notice with a competitive cost. Sarah in office was so so helpful and nothing was a bother. The driver who delivered our skip was so good and accommodating in checking with us about where best to place to site the skip for access/less hassle where he was so professional. Then skip was picked up on the planned day with a hassle free pickup - well done NWH

Been working with Marion Houston at NWH for a while now across several projects, very professional & friendly, most of all her service is excellent and she has pulled us out of a hole more than once. I recommend you give her a try for any enquiries you may have.

NWH, provide a first rate service and were able to tailor their uplifts to suit our business and that of Edinburgh Council. No mess no fuss.

We have recently set up a new business account and the full process has been smooth, with Finlay being super helpful and keeping me well informed throughout too. Great customer service!

NWH very helpful and punctual, with good communication from Finlay throughout that makes it easy for everything to run smoothly

We recently changed from Biffa to NWH Group for our waste uplifts, and made a good saving on our costs. Finlay from NWH co-ordinated the supplier changeover which went very smoothly, and the service so far ( 3 months) has been excellent -
Ace Auto Centre, Sighthill, Edinburgh

Great service for Marion, concrete lorries always arrive on time to our sites.