Nz MyproteinReviews 

872
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 79 reviews, reviewers had a great experience with this company. Customers consistently praise the product quality, often describing the protein as the best they've tried and highlighting its delicious range of flavors. Many appreciate the fair and genuine pricing, especially when products are on special, finding them to be great value for money. The online ordering process is frequently noted as easy and straightforward, with prompt feedback and updates on delivery progress. However, some people were dissatisfied with the delivery service, citing delays, long waiting times, and issues with orders arriving damaged or with spilled contents. There were also mentions of limited flavor options compared to previous selections and difficulties with order amendments or incorrect items being sent.

What people talk about most

Product

Reviewers highlight positive aspects of product, with many praising the quality and taste of protein powders,... See more

Order

Clients share ambiguous opinions on order, with many reviewers finding the ordering process easy and... See more

Price

Reviewers mention positive feedback about price, with many customers finding products to be at a good or... See more

Quality

Customers generally express high satisfaction with the quality of products, particularly praising the vegan... See more

Delivery service

People report ambiguous experiences with delivery service, with some customers praising quick and instant... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Best protein ever. Love everything about it. The only issue that there is some other flavours that NZ myprotein aren't providing. Sucknas vimto water protein. Date with caramel. Cerelak milk. Like mid... See more

Company replied

Rated 5 out of 5 stars

Easy online ordering, with prompt feedback and updates on delivery progress. Great quality product in a delicious range of flavours - I have been using the protein powder for over a year now - still l... See more

Company replied

Rated 5 out of 5 stars

Very happy with our first order of unflavoured collagen protein powder. Now have ordered whey isolate unflavoured and hoping for a good product once again. Probably once of the best value for money su... See more

Company replied

Rated 5 out of 5 stars

the product (whey protein) itself is one of the best tasting i've tried. 5 stars. the delivery time to NZ though is a bit frustrating. when there are other aus based online retailers who deliver your... See more

Company replied


Company details


Contact info

4.0

Great

TrustScore 4 out of 5

872 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

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4.0

All reviews

(872)

72 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Website is so easy to use and amazing…

Website is so easy to use and amazing price

February 17, 2025
Nz Myprotein logo

Reply from Nz Myprotein

Hello,
Thank you for leaving a 5-star review!

We’re so happy to hear you had such a positive experience with us. Your feedback motivates us to keep improving and providing excellent service to all our customers.

We truly appreciate your support and look forward to welcoming you again soon!

Kind Regards,
Jane

Rated 3 out of 5 stars

The delivery charge was quite high

The delivery charge was quite high. The return process isn’t good enough.

February 17, 2025
Nz Myprotein logo

Reply from Nz Myprotein

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Jane

Rated 5 out of 5 stars
Nz Myprotein logo

Reply from Nz Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Rated 5 out of 5 stars

Easy easy easy

Easy easy easy

February 10, 2025
Nz Myprotein logo

Reply from Nz Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Rated 5 out of 5 stars

Very easy to order

Very easy to order. Looking forward to trying product.

February 6, 2025
Nz Myprotein logo

Reply from Nz Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Rated 1 out of 5 stars

damaged package I received

damaged package I received. I have already provided all the requested photos and detailed information, but unfortunately, I have yet to receive a response from your team.

As a loyal customer, I expected better service from a reputable brand like Myprotein. I am quite disappointed by the lack of communication and the delay in addressing this issue. I would appreciate a prompt resolution to this matter.

Please let me know what steps will be taken to resolve this, or if any further information is needed from my side. I would appreciate it if you could prioritize this and get back to me as soon as possible.

January 20, 2025
Nz Myprotein logo

Reply from Nz Myprotein

Hi Akshay,

Thank you for leaving your review.

I am sorry to hear that you have had an issue with the damages on your order. I have investigated this further and contacted you via your account. Please log into your account at your convenience to receive my message.

I look forward to getting this resolved.

Kind Regards,

Ben

Rated 5 out of 5 stars

I still like the product and shipping…

I still like the product and shipping is always fast

January 30, 2025
Nz Myprotein logo

Reply from Nz Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Leah

Rated 5 out of 5 stars

My experience was extremely positive

My experience was extremely positive, and the shopping process was seamless. I also contacted the support team to inquire about some ingredients, and I received a response within 10 minutes, which was fantastic!

January 27, 2025
Nz Myprotein logo

Reply from Nz Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Leah

Rated 5 out of 5 stars

Free shaker after signing up was…

Free shaker after signing up was absolute bonus and heard such great reviews can’t wait to try

January 27, 2025
Nz Myprotein logo

Reply from Nz Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Leah

Rated 5 out of 5 stars

The protein powder tastes great

The protein powder tastes great. Affordable price aswell.

January 20, 2025
Nz Myprotein logo

Reply from Nz Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Rated 5 out of 5 stars

Best Supplement brand on the market…

Best Supplement brand on the market I’ve been a My protein Consumer for over year now I’ve tried nearly all the flavours best flavour is chocolate caramel isolate whey ⭐️⭐️⭐️⭐️⭐️ taste so good i just made a purchase for Clear Whey mango/orange excited to try that but overall hands down best supplement brand out there great selection.

January 8, 2025
Nz Myprotein logo

Reply from Nz Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Rated 5 out of 5 stars

Great products

Great products, never had any issues.

January 6, 2025
Nz Myprotein logo

Reply from Nz Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Rated 5 out of 5 stars

amazing protein powder

I've been trying to find a solid protein powder for a while now and have now stumbled upon you guys. I love the simple packaging and the price of the protein powder itself not being overly expensive. Great Job!

January 5, 2025
Nz Myprotein logo

Reply from Nz Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Rated 5 out of 5 stars

Easy to navigate website selection is…

Easy to navigate website selection is top tier I would how ever love to get the vimto clear whey flavor available for nz

December 13, 2024
Nz Myprotein logo

Reply from Nz Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Rated 5 out of 5 stars
Nz Myprotein logo

Reply from Nz Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Rated 5 out of 5 stars

Good taste of the protein and other…

Good taste of the protein and other variety of stuff

November 28, 2024
Nz Myprotein logo

Reply from Nz Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Rated 5 out of 5 stars

Over all it’s best protein,I feel the…

Over all it’s best protein,I feel the difference between this and other protein

November 29, 2024
Nz Myprotein logo

Reply from Nz Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Rated 3 out of 5 stars

Referral codes not working!!

My eldest Son referred me to the site, he gave me a kilo bag of Impact Whey Protein. Unfortunately the checkout didn't recognise any of the referral codes he has provided.

November 26, 2024
Nz Myprotein logo

Reply from Nz Myprotein

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Jane

Rated 5 out of 5 stars

Effortless

Effortless shopping experience with a killer Black Friday discount! Excited to get our goodies!

November 25, 2024
Nz Myprotein logo

Reply from Nz Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Rated 5 out of 5 stars

Seamless checkout!

Super quick checkout! Can’t wait for my flav drops 😋

November 18, 2024
Nz Myprotein logo

Reply from Nz Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

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