They are very helpful, they were going step by step in explaining what they needed from me. They also solved the problems of changing and up dating of information required for my insurance. Very pr... See more
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Review summary
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Reviews shaping this summary
Friendly, explain every detail in full, made sure I know and understand. Excellent service, he did not push me he asked questions and gave me time to make a decision. Kind regards Dorathea Fieb... See more
Company replied
I really appreciated the time given and the kindness and understanding in her voice, had a little🤗laugh. Very thorough and easily understood. Kind regards.
Company replied
The guy who signed me up was very helpful and explained everything to me very clearly. I felt very confident in changing to New Zealand seniors life insurance.
Company replied
Company details
About New Zealand Seniors
Written by the company
At New Zealand Seniors, we help Kiwis over 50 protect what matters most with simple life insurance and funeral insurance designed for this stage of life.
We believe insurance should be easy to understand, affordable, and there when your family needs it most. That’s why New Zealanders trust us for straightforward cover and friendly service that puts you first.
Whether you’re planning ahead, helping protect your loved ones financially, or preparing for unexpected moments, New Zealand Seniors is here to help you feel more confident about the future.
Read real New Zealand Seniors reviews and see why so many over 50s choose us for trusted life and funeral insurance in New Zealand.
Contact info
New Zealand
- nzseniors.co.nz
Insurance for over 50s
4.7
Excellent
58 reviews
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Your staff member Reagan did a…
Your staff member Reagan did a wonderful job, making the process easy. His friendly and professional service is a credit to your company.
August 17, 2026
Reply from New Zealand Seniors
Hi Aiga,
Thank you for your wonderful feedback! We’re so pleased to hear Reagan made the process easy and provided such friendly and professional service. We’ll be sure to pass your kind words on to him.
Kind regards,
Alisa
Reply from New Zealand Seniors
Hi Andrea,
We are happy to hear of the great service that you received when speaking with our team member and we appreciate you taking the time to share your review with us.
Kind regards,
Scott
Tone of voice easy to understand good…
Tone of voice easy to understand good communication skills
August 14, 2026
Reply from New Zealand Seniors
Hi Diane,
Thank you for your kind feedback! We’re pleased to hear our team communicated clearly and made everything easy to understand.
Kind regards,
Alisa
Reply from New Zealand Seniors
Hi Phillip,
Thank you for taking the time to share your review with us, we really appreciate it and are pleased that we have been able to assist you with your insurance needs.
Kind regards,
Alisa
The check I spoke to was very great…
The check I spoke to was very great helpful I can't say much on his I can't read my problem it's very much but everything
August 11, 2026
Reply from New Zealand Seniors
Hi John,
Thank you for your feedback! We’re so pleased to hear our team member was helpful and provided you with great support.
Kind regards,
Alisa
Reply from New Zealand Seniors
Hi Stuart,
We are happy to hear of the great service that you received when speaking with our team member.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Scott
I really appreciated the time given and…
I really appreciated the time given and the kindness and understanding in her voice, had a little🤗laugh. Very thorough and easily understood.
Kind regards.
August 14, 2026
Reply from New Zealand Seniors
Hi Sarah,
Thank you for your lovely feedback! We’re so pleased to hear you felt listened to and supported, and that everything was explained clearly and thoroughly.
Kind regards,
Alisa
Jessie's customer service was…
Jessie's customer service was excellent. She was friendly, incredibly patient, helpful and had a sense of humor. She was thorough in explaining to me everything about the policy and especially the free will (she saved me a trip to the lawyers) At the end of the call i was a happy chappy. thank you Jessie
August 13, 2026
Reply from New Zealand Seniors
Hi Marie,
It is a pleasure to hear of the great service that you received when speaking with our team member and that you have been left feeling informed of your cover.
Thank you for taking the time to share your review with us, we really appreciate it and have passed your kind words onto our team member on your behalf.
Kind regards,
Alisa
I was watching a series on my phone…
I was watching a series on my phone when a ad come on about NZ Senior insurance especially when it said low cost which won me over, I was happy the fortnightly amount came out the next day and I’m waiting for the paperwork to come so my daughter can fill it out and sign it. I was very happy it was so easy, I didn’t really do anything.
August 9, 2026
Reply from New Zealand Seniors
Hi Janine,
It is great to hear of the service you had received over the phone with our team member and that your policy is suitable for your needs.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Scott
The man i spoke was really lovely
August 12, 2026
Reply from New Zealand Seniors
Hi Victoria,
Thank you for your lovely feedback! We’re so pleased to hear you had such a positive experience with our team member and appreciate you letting us know about your experience.
Kind regards,
Alisa
The lady i spoke to was great she…
The lady i spoke to was great she answered all my questions in a way I understood everything
August 11, 2026
Reply from New Zealand Seniors
Hi Michael,
Our team is always so pleased to hear of the service that our valued customers receive, and we appreciate you taking the time out of your day to let us know about your experience.
Kind regards,
Scott
Excellent communication alot help and…
Excellent communication alot help and good explaining and helpfull
August 11, 2026
Reply from New Zealand Seniors
Hi Kohere,
Thank you for your kind feedback! We’re so pleased to hear our team provided clear communication, helpful explanations, and great support.
Kind regards,
Alisa
Jane was exceptional
Jane was exceptional. All explanations were clear and easy to understand
August 11, 2026
Reply from New Zealand Seniors
Hi Jennifer,
Thank you for your lovely feedback! We’re so pleased to hear Jane provided exceptional service and made everything clear and easy to understand.
Kind regards,
Alisa
Great
Great! Customer Service,easy on the ears didn't feel awkward through the course of questioning
August 10, 2026
Reply from New Zealand Seniors
Hi Brian,
It is wonderful to hear of the service that you received when speaking with our helpful team member and that we have been able to assist you with your insurance needs.
Thank you for taking the time out of your day to let us know about your experience, we really appreciate it.
Kind regards,
Scott
Was clear precise and efficient
August 9, 2026
Reply from New Zealand Seniors
Hi Leslie,
We are happy to hear of the great service that you received when speaking with our team member.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Scott
Reply from New Zealand Seniors
Hi Les,
We are happy to hear of the great service that you received when speaking with our team member and we appreciate you taking the time to share your review with us.
Kind regards,
Scott
Clear and easy communication
August 9, 2026
Reply from New Zealand Seniors
Hi Beverly,
We are happy to hear of the great service that you received when speaking with our team member and we appreciate you taking the time to share your review with us.
Kind regards,
Alisa
Reply from New Zealand Seniors
Hi there,
We are happy to hear of the great service that you received when speaking with our team member.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Scott
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