Oakwood Doors Reviews 

46
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I ordered 12 excellent quality Corsica doors which look stunning. They were delivered within a week and even though a couple were damaged in transit, I received replacements within 3 days.... See more

Rated 5 out of 5 stars

We are renovating our house so ordering from lots of companies and I’m so glad I came across Oakwood Doors’s. They were friendly, professional (thanks Cassie!) and got our doors to us in a couple of w... See more

Rated 5 out of 5 stars

Exceptional Service. Superb quality doors. From the very first phone call to the sales department through to the customer service department the girls have been very professional and friendly.... See more

Rated 5 out of 5 stars

Oakwood Windows recently replaced 12 windows for us. Mario was very helpful in the showroom as was Tania. The fitters were excellent, on time, polite and tidy. They fitted the windows in 2 days. Reall... See more

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4.8

Excellent

TrustScore 5 out of 5

46 reviews

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4.8

All reviews

(46)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. I had a problem with a damaged door , rang customer service and Sharon was fantastic, she did all she could to accommodate me. Would definitely use them again and the doors are beautiful.

March 2, 2020
Unprompted review
Rated 1 out of 5 stars

Disappointed

Disappointed. Kept receiving damaged doors. They claimed it was just dust!

February 17, 2020
Unprompted review
Rated 5 out of 5 stars

Fantastic customer service

I have ordered door handles from here twice now. They are great quality and the customer service has been fantastic throughout. Would highly recommend.

January 29, 2020
Unprompted review
Rated 5 out of 5 stars

Fantastic experience from start to finish

What a fantastic experience from start to finish. The team at Oakwood doors were extremely helpful, knowledgable and flexible.
Prices were competitive if not unbeatable for the products we were purchasing and the overall management was brilliant Cassie was there to assist along the way and nothing was too much to ask - thank you!
Doors, hinges, handles and latches have been delivered and we are very pleased with them.
Highly recommended business don't hesitate to go to Oakwood doors!

January 24, 2020
Unprompted review
Rated 5 out of 5 stars

Quality doors and reliable service

As a self employed joiner i need a reliable supplier and quality doors, I get that with Oakwood. Staff with a good knowledge of the products they sell and delivery always on the dot. Dont be fooled by inferior lookalike doors from the big DIY stores

January 10, 2020
Unprompted review
Rated 5 out of 5 stars

Fantastic customer service.

I bought my doors as the last purchase of doing my house up and I cannot believe the difference it has made! My house is complete and i am obsessed. I wouldn't use anyone else, fantastic customer service and delivered exactly when they said they would be.

November 21, 2019
Unprompted review
Rated 5 out of 5 stars

Lovely staff and prompt delivery, great doors too

Needed some new doors as I live in a terraced cottage , the choice was great , I struggled between a couple of styles and the staff were great with advice on design and helped me make a great choice, really great service and delivery was prompt, they kept me up to date with day and times , even though it was a time frame which you expect with deliveries, they delivered on time, given the closures with all the road works going on is pretty great

November 21, 2019
Unprompted review
Rated 5 out of 5 stars

I recently received some beautiful…

I recently received some beautiful doors from Oakwood doors, the staff are very friendly and were able to provide me with everything I needed. Great pricing for such gorgeous doors I will be recommending this company to my family and friends.

November 21, 2019
Unprompted review
Rated 1 out of 5 stars

This company is a complete and utter…

This company is a complete and utter rip off I ordered 3 doors online to receive within 3-5 working days after a week of no contact - I contacted them to be told that the company they used to get the doors from had not bothered to order them and that they would be ordered now eventually got the doors only to find they had sent wrong size asked to send them back and got them sent back after my refund was done but they had taken off delivery charge and collection charge so minus £79.98 for doors they delivered late and sent wrong items when challenged about this they replied with you ordered them and you wanted them collected when asked if I could speak to a manger as I was entitled to my delivery charge being given back I was told no and to put my complaint in writing - so am now taking it up with customer rights and my credit card company

November 16, 2019
Unprompted review
Rated 5 out of 5 stars

Exceptional customer service

Exceptional customer service. Ordered 3 doors which arrived quickly and on the day they said they would deliver. There was a small problem with one of the doors, but was quickly resolved hassle free and efficiently by the staff. All members of staff i spoke to were polite and professional thank you for all your help, will definitely recommend and use the company again!

July 30, 2019
Unprompted review
Rated 5 out of 5 stars

Great Customer Service

A really decent company to do business with. Had a few small issues but with the help and efficiency of Leoni and Cassie, was resolved to my complete satisfaction.

June 16, 2019
Unprompted review

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