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Rated 1 out of 5 stars

Our experience was absolutely terrible. Paid holding deposit ready to sign contract and never forgot sent it after asking for months on end. Phone number on website doesn’t connect to anyone a... See more

Company replied

Rated 4 out of 5 stars

Pro: #) The accomodation met the expectations and was good overall. #) Customer Service was always available and quick to respond. #) Early check in was made possible. Con: #) The building its... See more

Rated 1 out of 5 stars

Very unresponsive while staying in one of their properties. Now withholding our deposit without explanation. So far over an hour on hold trying to speak to someone

Rated 1 out of 5 stars

First LIARS, and I don't have to explain that for too long, because you will obviously see the beautiful photos published online vs the flat that I found in real life. They abuse people they... See more

Company details

  1. Apartment Rental Agency
  2. Property Management Company
  3. Self-Catering Accommodation

About Oasis living

Written by the company

At Oasis Living, we believe that letting a property in today’s world should be as easy as ordering fried chicken to your front door. Traditional lettings agents rely on old technology to conduct their business, meaning landlords and renters end up paying for a sub-optimal service that doesn’t fully meet their needs.

We understand landlords need transparency when it comes to their properties and that tenants need efficiency when moving in and raising issues. We are an online letting agency that solves these problems using automated systems and an online dashboard.

We are committed to delivering high quality letting experiences to those in need of short, mid and long term lettings. Whether it's a quick getaway or a new rental home you are looking for, Oasis Living has got you covered!

Contact info

2.0

Poor

TrustScore 2 out of 5

95 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

SCAM

Don’t book at their place, it’s all a scam. Rented and paid for a villa that is not even their own.

DONT BOOK!

May 21, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing team and maintained property

They have a very well maintained property with all the amenities and nice little very thought through touches across the whole flat. I stayed in one of their studio apartments for 6 weeks and I had a very comfortable stay. From check-in to checkout it was a seamless and easy process. They were always there to help in case I required anything. Kudos to the whole team, very professional. Definitely recommend to anyone looking to book with them.

December 8, 2022
Unprompted review
Rated 5 out of 5 stars

The flat was amazing

The flat was amazing, spacious, clean, and well located !
The underground station was 10 mins away, all necessary stores were close by, and it’s not very far from the gorgeous park in Finsbury.
Hosts were very responsive and gave clear instructions.
Would definitely stay here next time !

November 18, 2022
Unprompted review
Rated 5 out of 5 stars

Well organize

Excellent service, response time was fast. Interactions with their customer service was very cordial and professional. Well organized, contract signatures went smoothly.

May 22, 2022
Unprompted review
Rated 5 out of 5 stars

Flexible viewing times

It took some days to arrange the viewing because my work commitments were continuously changing but the video of the flat sent before the viewing was persuasive. Have to say their team on the phone has great patience, I probably had 15 calls with them. Recommending.

May 10, 2022
Unprompted review
Rated 5 out of 5 stars

Stunning Agents

Oasis Living helped me find a suitable tenant to let my property stay for long stays, their customer service team and organized processes are really incredible, it really makes the letting process very easy to manage. Thanks for taking care of everything for me.

April 28, 2022
Unprompted review
Rated 5 out of 5 stars

Nice staff

Found them on Zoopla while searching for a studio in East London. I didn't end up renting their flat but the team was cool and easy going - not the usual pushy lettings agent wanting to show you random flats just to get their commission. Actually they gave good advice on my search for a new house.

April 25, 2022
Unprompted review
Rated 1 out of 5 stars

Oasis Living are LIARS, SCAMMERS and THIEVES.

First LIARS, and I don't have to explain that for too long, because you will obviously see the beautiful photos published online vs the flat that I found in real life. They abuse people they know will not be able to preview the flat (due to a relocation from overseas in my case).

I immediately left the flat when I walked in, and went to a hotel.

Then SCAMMERS, because offering this service for £3,500 per month is absolutely dishonest. When I pointed all the problems of the flat, which did not only need a cleaning but really a refurbishment, they proposed to relocate 5,6 miles away from the initial location (at the heart of London).

And finally THIEVES. Whereas they interpreted my refusal to stay in the flat as an early termination with 1 month notice, they have rented the flat to someone else (during what should be termination period), BUT STILL WON'T AGREE TO A TOTAL REFUND !!! I have received part of it and still waiting for the last 3rd.

I am going to start legal proceedings.

AVOID ABSOLUTELY.

April 15, 2022
Unprompted review
Rated 5 out of 5 stars

Our stay at St Albans was fantastic

Our stay at St Albans was fantastic! Our flat was spacious,warm and cozy. The check in usually starts at 5pm, but we were lucky to check-in early for a few minutes as we were so tired from our long flight.

Our flat was clean, there is a dining area with some chairs, a comfortable bed and initially we had good stock of tissue rolls, shampoo and some laundry soap.

The Oasis team were incredibly helpful, could be reached at any time, and were happy to assist us with our needs with food delivery, important mails and some additional cleaning supplies as we booked the flat for 4 months .There is a minimal fee for additional housekeeping which is fine because we are busy at work and we can't do extra cleaning ourselves. The flat is perfect for both, there is nothing else we can ask for considering the great price and location. Thank you Oasis, we will come back again.

April 7, 2022
Unprompted review
Rated 1 out of 5 stars

Frausters

would not recommend this is a fraudster agency that rent flats from BRNS group and then sub let them through Home stay and airbnb putting 3 listings of the same flats under different host, worst stay I ever had not customer satisfaction basically they said that their technology in automated when what they do is really are is an old school scammers.
I stay in their fats this week and I would regret that for years most of their reviews in trust pilot were given by themselves

April 2, 2022
Unprompted review
Oasis living logo

Reply from Oasis living

Hi Jane, we want to understand your concerns about our service more and want to reach out to you - please let us know how we can reach out and address your concerns. We look after a number of properties and want to understand the issues in your specific one

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