While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Our experience was absolutely terrible. Paid holding deposit ready to sign contract and never forgot sent it after asking for months on end. Phone number on website doesn’t connect to anyone a... See more

Company replied

Rated 4 out of 5 stars

Pro: #) The accomodation met the expectations and was good overall. #) Customer Service was always available and quick to respond. #) Early check in was made possible. Con: #) The building its... See more

Rated 1 out of 5 stars

Very unresponsive while staying in one of their properties. Now withholding our deposit without explanation. So far over an hour on hold trying to speak to someone

Rated 1 out of 5 stars

First LIARS, and I don't have to explain that for too long, because you will obviously see the beautiful photos published online vs the flat that I found in real life. They abuse people they... See more

Company details

  1. Apartment Rental Agency
  2. Property Management Company
  3. Self-Catering Accommodation

About Oasis living

Written by the company

At Oasis Living, we believe that letting a property in today’s world should be as easy as ordering fried chicken to your front door. Traditional lettings agents rely on old technology to conduct their business, meaning landlords and renters end up paying for a sub-optimal service that doesn’t fully meet their needs.

We understand landlords need transparency when it comes to their properties and that tenants need efficiency when moving in and raising issues. We are an online letting agency that solves these problems using automated systems and an online dashboard.

We are committed to delivering high quality letting experiences to those in need of short, mid and long term lettings. Whether it's a quick getaway or a new rental home you are looking for, Oasis Living has got you covered!

Contact info

2.0

Poor

TrustScore 2 out of 5

95 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Finding good tenants

Oasis Living have recently found tenants for my flat in London and have been a pleasure to work with. Patient when the refurbishment was delayed by Covid restrictions, quick when it was possible to move ahead, and efficient with the detail.

February 25, 2022
Unprompted review
Rated 5 out of 5 stars

St Albans Airbnb

Extremely helpful and responsive hosts. Properties exactly as described and no request is too much which makes for a comfortable hassle free stay

February 24, 2022
Unprompted review
Rated 5 out of 5 stars

The place was neat and spacious

The place was neat and spacious. The hosts were very kind and quick in communicating. Location was alright. Getting into apt was a bit complicated, but once you watch the tutorial it's quite easy. All the amenities were there. A working table was a nice touch.

December 21, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent facility

Excellent facility. Perfect location and close to city center. Walking distance.
Clean, well-equipped. Great bathroom and shower. Self-contained laundry facility. Covered basement parking.
Responsive owners.

October 22, 2021
Unprompted review
Rated 4 out of 5 stars

A cozy place

A cozy place
5 mins walk to supermarket, park, and train station
10 mins walk to City Center
Definitely a good choice for short stay in St Albans

September 25, 2021
Unprompted review
Rated 5 out of 5 stars

Comfortable and great location

Comfortable and great location, host very friendly and fast response. Love to stay in the apartment, have some noise from the traffic at night but still acceptable. Would recommend to all people.

September 4, 2021
Unprompted review
Rated 5 out of 5 stars

Una Londra da vivere.

""Siamo stati per 9 giorni (16-25 agosto 2021) in un appartamento at Zenith House- Seven Sisters Lawrence Road! Appartamento pulito, splendido e completo di tutto il necessario. Il contatto con l'host è stato molto dinamico e chiaro. Il check-in ed il check-out sono stati veloci, semplici e rispettati. Nel quartiere, caratteristico, si trovano tutti i negozi necessari per il soggiorno. La linea 41 del bus è impeccabile e ti porta in pochi minuti alle due metropolitane "Victoria line" e "Piccadilly line" e dalla stazione dei treni per l'aeroporto di "stansted".
Grazie per averci fatto trascorrere una Londra da vivere ... torneremo presto... grazie.""
Roberto e Sonia
--------------------
""We stayed for 9 days (August 16-25, 2021) in an apartment at Zenith House- Seven Sisters Lawrence Road! Clean, beautiful apartment complete with everything you need. Contact with the host was very dynamic and clear. Check-in and check-out were fast, simple and respected. In the quaint neighborhood, you will find all the shops you need for your stay. The bus line 41 is flawless and takes you in a few minutes to the two subways "Victoria line" and "Piccadilly line" and from the train station to "stansted" airport.
Thank you for letting us have a great London experience ... we will be back soon ... thank you.""
Roberto and Sonia

August 31, 2021
Unprompted review
Rated 5 out of 5 stars

Amazing place to stay!

The flat is close to supermarkets at a walking distance (4-5min) as well as lots of places to eat around.

Most importantly there's plenty of Bus and Underground choices to travel around London.

The place itself is very well equipped: pans, a big fridge freezer, cutlery, etc. I was doing Quarantine the first 10 days of my Stay and having all these things already in the Flat were very handy to cook my meals. The remaining 10 days of my stay as I mentioned before was really easy to move around London.

The Space is perfect for 1 to 2 people, the bed is very comfy, the bathroom was very clean and the lighting system around the flat is amazing! it gives an extra touch to the property!

Communication with the host was great too! I always received prompt responses to every question I had.

Definitely staying again!

July 8, 2021
Unprompted review
Rated 4 out of 5 stars

Great communication as hosts

Great communication as hosts.
Airbnb was lacking a couple of essentials such as hangers, but overall the property was brilliant.
Absolutely immaculate!! And great location to the train station.

July 3, 2021
Unprompted review
Rated 5 out of 5 stars

Great place

Great place. Very clean. Has everything you need. Great location. Shops nearby and beautiful park around the corner. Also just a 10min walk to city centre. I would really recommend this place.

June 17, 2021
Unprompted review
Rated 5 out of 5 stars

Great place

Great place. Good location near Liverpool street statio, welcoming hosts, clear home guidance and well furnished rooms. Highly recommend

May 24, 2021
Unprompted review
Rated 5 out of 5 stars

nice and cozy

The flat is a very nice and cozy, it is well located and secure in a modern building.
The hosts were really nice and they made sure everything went great all the time.
Definitely will book again with them.

May 11, 2021
Unprompted review
Rated 5 out of 5 stars

Nice place

Nice place, 90% of answers covered in instruction email went very helpful. Only bothersome thing was that the window did not stay open fully unless u pushed to max, and a shorter person would not be able to do so.

May 3, 2021
Unprompted review
Rated 1 out of 5 stars

AVOID.

Our experience was absolutely terrible.

Paid holding deposit ready to sign contract and never forgot sent it after asking for months on end.

Phone number on website doesn’t connect to anyone and just puts you on hold for hours.

Communication is abysmal.

April 19, 2021
Unprompted review
Oasis living logo

Reply from Oasis living

Hi Jake, apologies for the inconvenience caused. We are usually available straight away as you can see from other reviews, we will check internally why you were put on hold for hours.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look