While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Our experience was absolutely terrible. Paid holding deposit ready to sign contract and never forgot sent it after asking for months on end. Phone number on website doesn’t connect to anyone a... See more

Company replied

Rated 4 out of 5 stars

Pro: #) The accomodation met the expectations and was good overall. #) Customer Service was always available and quick to respond. #) Early check in was made possible. Con: #) The building its... See more

Rated 1 out of 5 stars

Very unresponsive while staying in one of their properties. Now withholding our deposit without explanation. So far over an hour on hold trying to speak to someone

Rated 1 out of 5 stars

First LIARS, and I don't have to explain that for too long, because you will obviously see the beautiful photos published online vs the flat that I found in real life. They abuse people they... See more

Company details

  1. Apartment Rental Agency
  2. Property Management Company
  3. Self-Catering Accommodation

About Oasis living

Written by the company

At Oasis Living, we believe that letting a property in today’s world should be as easy as ordering fried chicken to your front door. Traditional lettings agents rely on old technology to conduct their business, meaning landlords and renters end up paying for a sub-optimal service that doesn’t fully meet their needs.

We understand landlords need transparency when it comes to their properties and that tenants need efficiency when moving in and raising issues. We are an online letting agency that solves these problems using automated systems and an online dashboard.

We are committed to delivering high quality letting experiences to those in need of short, mid and long term lettings. Whether it's a quick getaway or a new rental home you are looking for, Oasis Living has got you covered!

Contact info

2.0

Poor

TrustScore 2 out of 5

95 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Had a great stay

Had a great stay, the apartments is very clean and well designed, it is so easy to check in. Not one issue and has all the amenities you need in a great location with all the privacy. Would definitely stay again.

April 10, 2021
Unprompted review
Rated 5 out of 5 stars

I have stayed at Sam’s place on a…

I have stayed at Sam’s place on a couple of occasions and as always, the communication is excellent, the apartment is always clean and never any issues with collecting keys checking in. I will be staying here again in the future!

March 26, 2021
Unprompted review
Rated 5 out of 5 stars

Really nice place to stay

Really nice, well located, modern flat, located close to the city centre, a supermarket and rail services. Impeccably clean and well equipped. Good communicative, helpful hosts too.

March 23, 2021
Unprompted review
Rated 5 out of 5 stars

Highly Recommend

This studio flat was lovely peaceful and comfortable. It was really clean and the hosts have excellent communication skills. Perfect space to have my online meetings without disturbance. WIFI was good. There was local shops within walking distance if I needed anything. Overall, fantastic and I would definitely recommend.

March 15, 2021
Unprompted review
Rated 5 out of 5 stars

A lovely place to stay

A lovely place to stay. Spacious, clean also very easy to access. The host are very easy to contact and have quick replies which is very helpful. Would gladly stay here again.

March 13, 2021
Unprompted review
Rated 5 out of 5 stars

Money very well spent

Very positive experience inside of a modern and up to date apartment. The property contained everything needed for a good solid short stay. I cant see myself using hotels if such accommodation like this remains available.

Highly recommended

January 26, 2021
Unprompted review
Rated 5 out of 5 stars

very well equipped and clean

The flat is very well equipped, clean and just as described. It is close to the City Centre of St Albans and next to Sainsbury supermarket. Very convenient and handy. Oasis Living's service is superb. Always helpful and contactable. I will definitely recommend.

January 25, 2021
Unprompted review
Rated 2 out of 5 stars

Would not recommend

My stay here wasn't the best. Please note that there is no TV at this apartment. I think this is stated in the description, but it is something I was not expecting upon arrival. The Wifi was so bad that it was unusable if you wanted to use it to watch something on netflix/youtube. The washing machine 'spin' didnt work so clothes came out heavy and soaked through with water. The microwave did not work either - it worked for about 10 seconds and then automatically turned off each time I attempted to use it. At one point the hot water stopped working, but then started working by itself. I said that an engineer was not needed as the problem was rectified, they organised for an engineer to come and take a look regardless. This engineer didn't show up, which was an inconvenience because we made sure to be awake and ready for them. The bedding was not satisfactory, they provided a very thin duvet which is not ideal for winter months. There is a spare one in the cupboard however it did not look appealing to use. The towels and linens looked old and did not look fresh. There were orange/red bleach marks on the towels. The hallway in the building also smelled awful. We had to hold our breaths when walking to/from our apartment, it was that bad.

The only positives were that the apartment was clean, the bathroom and shower was pleasant. The location was a good distance from the nearest tube station.

Would definitely not recommend or stay here again.

December 8, 2020
Unprompted review
Oasis living logo

Reply from Oasis living

Hi India,
We have specifically mentioned on the listing that TV is not included in the amenities. We have fixed the hot water issue despite having issues booking a technician to do the work for us. Thanks for your positive feedback about the cleanliness of the flat and that the bathroom and shower was pleasant during your stay.

Rated 4 out of 5 stars

Good experience overall

Pro:
#) The accomodation met the expectations and was good overall.
#) Customer Service was always available and quick to respond.
#) Early check in was made possible.

Con:
#) The building itself, although new was quite noisy (flat next to elevator shaft).
#) The cleaner seemed to have focused on the most important facilities (bath+bed) and left out the rest.

December 8, 2020
Unprompted review
Rated 5 out of 5 stars

Everything was great

Everything was great , check in and out , communication with host is great and easy. Safe location new and modern and have access to most facilities

December 7, 2020
Unprompted review
Rated 5 out of 5 stars

Comfortable stay at a clean location

Comfortable stay at a clean location.
Quite accommodating and helpful all throughout the stay. The room was ready at an earlier requested check-in time which was very appreciated.

November 29, 2020
Unprompted review
Rated 5 out of 5 stars

Lovely apartment

Great experience, the apartment was lovely, very cosy and well located. The instructions to get in the flat were very clear, the hosts were very responsive and accessible even out of hours.
I would highly recommend and would stay again.

Many thanks
Salomé

November 26, 2020
Unprompted review
Rated 5 out of 5 stars

Lovely place to stay

Our stay was very pleasant, it was clean and exactly how the pictures portrayed it. We enjoyed our stay a lot. It’s also a great location and across the road from supermarket which was handy! Great and fast communication from hosts, very nice people! Very good amenities. Only thing I would say is it would’ve been nice to have a vacuum there as we were there for a longer period of time and dust collects.

November 26, 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look