Octopus Energy for Business Reviews 

Good listener, understood the issue and sorted out the solution. Very good personal, professional customer service

Very prompt and helpful service. I changed my supplier to Octopus with minimum effort.

Very responsive to enquiries and great to be able to talk to a knowledgeable person on the phone without a long wait.

It is wonderful to talk to knowledgable advisors in the UK who understand your business and are a real credit to your business. It makes my business better because it takes so much less of my time. Thank you Octopus.

Outstanding customer service with very well-informed, friendly and professional advisor who helped me switch my landlord supply to Octopus with ease.

Can't fault Octopus for both my home account and the business account I manage

Octopus, a dream to work with,clear,concise,it all works

Leah has been totally awesome in her continued support with the meter issue that we have.
Well done Leah

Allana was very helpful and has excellent customer service skills.
I look forward to Octopus as my business energy supplier as I will save a lot of money compared to my existing suppliers.

Very helpful and sorted my concern immediately

It was easy to make contact with someone and it always felt that Octopus Energy were doing their best to resolve the issue we had. I hank you for sorting out the payment for export of electricity into the grid in a professional way.

I Can’t fault the service I received today. Zaid was bubbly , helpful and sorted my problem. It was a complicated situation due to mixed use property
Thanks 🤩

Hadeep was clear and understandable and very helpful.
Last time I phoned I gave up because I could not understand the gentleman. Language problem not a racist comment.

Christian solved my problems professionally and quickly

Thank you

Kat was very friendly, helpful and clear on what to do regarding moving premises. Thanks

Jay was very polite and helpful and we got through the process easily and diligently.

Excellent communications and advice regarding my smart meter being offline since April therefore bills, since then, they have been estimated.
My only concern is that I would have thought that, in view of the smart meter going offline, Octopus would have been more pro-active about it… or now organise an engineer to come quickly, not tell me it may be 10 weeks before someone comes.

Very helpful. Answered all my questions and made it an easy process.

I'm a new customer and was impressed. Mia was easy to understand, responded to all of my questions and clearly knew about all the odd things: change of account holder name, correcting the address, different billing address, getting a smart meter, etc. Much better that me trying to do it online.

As always very happy with Octopus, Retired and closed business property, closing the acct was simple, though do note, download all you need to before as the acct is deleted immediately.