Office Coffee Company Reviews 360

TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

We’ve had a very positive experience with Office Coffee Co. The machine supplied is very easy to use, keep clean and maintain. The service and support have been very reliable and responsive when... See more

Company replied

Rated 5 out of 5 stars

Very responsive & great customer service. Had a small issue in the first week and someone came out same day and solved it. Chief Machine is great and loved by our team.

Company replied

Rated 5 out of 5 stars

We have been using our new Gaggia Milano coffee machine since the start of 2026, and the general consensus among office staff has been excellent. The coffee quality is consistently very good, and t... See more

Company replied

Rated 5 out of 5 stars

We have two coffee machines and a water cooler at our two office locations, all from Office Coffee Company. Across the two sites, their machines are used by around 100 people, and we’ve never had an i... See more

Company details

  1. Coffee Store

Written by the company

Every office benefits from having a coffee machine. Delicious hot coffee is not only a perk for staff, but it boosts productivity, keeping the team invigorated and alert. The Office Coffee Company provides bean-to-cup machines for all levels of caffeine addiction. With fast, free of charge installation and set up and service handled from our in-house service team you can be rest assured you are in good hands.

Fast next business day delivery

Run out of coffee? We got it covered...

Online shop with free next day delivery on all orders over £75.

Contact info

5.0

Excellent

TrustScore 5 out of 5

360 reviews

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Rated 5 out of 5 stars

The service received has been excellent…

The service received has been excellent so far, it is easy to re-order supplies and the help received when we didn't understand what our machine was telling us was fantastic - happy to highly recommend the Office Coffee Company

August 22, 2018
Unprompted review
Rated 5 out of 5 stars

A previous company i worked for used…

A previous company i worked for used The Office Coffee Company. I was always impressed with their customer service and values as a company. I have now moved companies and have Employed OCC for our drinking water coolers. Highly recommend OCC

August 21, 2018
Unprompted review
Rated 5 out of 5 stars

Excellent customer services and delicious coffee

We have received excellent customer service from the initial quotation, through to installation of our coffee machines and since they have been installed too.
The staff that came out and set up the machine gave us excellent demos on use of and cleaning of the machines.
Everyone in our offices love the two coffee beans we have selected.

August 15, 2018
Unprompted review
Rated 5 out of 5 stars

Thank you guys

Thank you guys! Best experience ever!
I had some issues, (I am 78) but they were so helpful and even send me free coffee
THANKS

August 8, 2018
Unprompted review
Rated 5 out of 5 stars

Great Company

Love The Office Coffee Company, their customer service is amazing and always on hand to help.

August 7, 2018
Unprompted review
Rated 5 out of 5 stars

Brewtiful

OCC are great. They have fast, reliable delivery and excellent ordering system and the customer service is friendly, fun and very helpful.

August 2, 2018
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, orders arrived promptly and accurately. Would highly recommend this service for fast, efficient supplies.

August 1, 2018
Unprompted review
Rated 5 out of 5 stars

Outstanding!

Not only is the coffee great tasting, but the service & customer care provided by all of the staff is incredible!
Thank you for making our Office Coffee experience so wonderful.

July 10, 2018
Unprompted review
Rated 5 out of 5 stars

We have just relocated our office and…

We have just relocated our office and met with a number of suppliers before settling on Office Coffee Company to bring excellent coffee to our new premises. The personal attention we have received has been excellent and any minor problems, caused by our own misuse were dealt with promptly and efficiently. The coffee is excellent and I think people would down tools now if we ran out of granules!

July 10, 2018
Unprompted review
Rated 3 out of 5 stars

Picked OCC for their ethical approach

Picked OCC for their ethical approach. Everybody we dealt with seems nice. Struggled a bit to get a shorter contract than 3 years, seems a lot for an office coffee solution, 2 was the best they could do. Cleaning aspects wasn’t fully explained before signing, even when our brief was crystal clear and the brochure (and previous conversations) only refers to the daily cleaning, not weekly. Training was rather confusing – depending on the engineer we were told different things. Hopeful things will run smoothly from now.

June 28, 2018
Unprompted review
Office Coffee Company logo

Reply from Office Coffee Company

Thank you for your review and constructive comments. We are always looking at ways to improve our service and it seems in this instant our "onboarding" process wasn’t right. In order to get a better handle on this I will contact you directly. Natalie, Quality Team Manager

Rated 5 out of 5 stars

Fantastic service from start to finish.

Fantastic service from start to finish.

Professional and courteous approach right from the initial meetings, discussing quotes, to installation and after care service.

They offer excellent advice and guidance regarding the machines and the choice of coffees best suited to your needs!

The after care service is fast and efficient.

We highly recommend the Office Coffee Company!!

June 26, 2018
Unprompted review
Rated 5 out of 5 stars

Helpful staff

Helpful staff, great information when setting up the machine. All orders have been processed correctly and on time. Happy with the overall service.

June 20, 2018
Unprompted review

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