Office Coffee Company Reviews 360

TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

We’ve had a very positive experience with Office Coffee Co. The machine supplied is very easy to use, keep clean and maintain. The service and support have been very reliable and responsive when... See more

Company replied

Rated 5 out of 5 stars

Very responsive & great customer service. Had a small issue in the first week and someone came out same day and solved it. Chief Machine is great and loved by our team.

Company replied

Rated 5 out of 5 stars

We have been using our new Gaggia Milano coffee machine since the start of 2026, and the general consensus among office staff has been excellent. The coffee quality is consistently very good, and t... See more

Company replied

Rated 5 out of 5 stars

We have two coffee machines and a water cooler at our two office locations, all from Office Coffee Company. Across the two sites, their machines are used by around 100 people, and we’ve never had an i... See more

Company details

  1. Coffee Store

Written by the company

Every office benefits from having a coffee machine. Delicious hot coffee is not only a perk for staff, but it boosts productivity, keeping the team invigorated and alert. The Office Coffee Company provides bean-to-cup machines for all levels of caffeine addiction. With fast, free of charge installation and set up and service handled from our in-house service team you can be rest assured you are in good hands.

Fast next business day delivery

Run out of coffee? We got it covered...

Online shop with free next day delivery on all orders over £75.

Contact info

5.0

Excellent

TrustScore 5 out of 5

360 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Reliable company

Continual friendly prompt service with orders, supplies service and repairs. Great team to do business with.

November 20, 2020
Unprompted review
Rated 5 out of 5 stars

I contacted the company as I thought…

I contacted the company as I thought there was an issue with the machine. As it turned out there were no issues and they talked me through a list of things to check when I opened up the machine, how to take things out to clean them etc. Very helpful and patient with me. Thank you.

November 13, 2020
Unprompted review
Rated 5 out of 5 stars

The service from these guys is great

The service from these guys is great, they are very attentive and their delivery service is very speedy. We buy coffee from the cool earth range too as part of our corporate responsibility program which supports the planting and maintaining of trees.

October 16, 2020
Unprompted review
Rated 5 out of 5 stars

Can't fault the service from Office…

Can't fault the service from Office Coffee Co, from my first enquiry, to the installation and the after care - always top class. Matt and Sophie are fab, knowledgeable and always happy to help.
Reasonably priced, sustainable, good coffee. Would and have repeatedly used these guys, and will continue to do so :)

March 17, 2020
Unprompted review
Rated 5 out of 5 stars

Office Coffee Company has been a great…

Office Coffee Company has been a great addition to our office! They provide comprehensive, wrap-around services that really make any issues that arise something totally manageable.

Thanks so much to all the folks at Office Coffee Company - we've had such a wonderful experience thus far!

January 9, 2020
Unprompted review
Rated 5 out of 5 stars

OCC are amazing

OCC are amazing! We were really struggling with an old coffee machine and looking for a company that could help us fix our coffee needs. Enter Office Coffee Company! Nothing has ever been too much trouble, you speak to really lovely people that are always willing to help and the entire process of us getting a new machine, from the initial conversation via email to install and beyond has been amazing. I wouldn't hesitate to recommend them!

October 28, 2019
Unprompted review
Rated 5 out of 5 stars

Friendly and helpful

Everyone we've dealt with at Office Coffee Company has been friendly and helpful, and we love our coffee machine!

October 8, 2019
Unprompted review
Rated 5 out of 5 stars

Great coffee and helpful staff

Great coffee and helpful staff
We have fantastic service from all staff at Office Coffee Company - from machine installation through to ordering our coffee, everything just runs smoothly. The coffee is terrific too.

September 24, 2019
Unprompted review
Rated 5 out of 5 stars

Working with the Office Coffee Company

We've been working with the Office Coffee Company for a couple of months now and we couldn't be happier.
Having a next day delivery is amazing. Even if we run out of coffee I know that we can have our order in by noon the next day.
Sophie and Chris are always very helpful and quick to respond to all our queries. I'm grateful for all your assistance! :)

September 9, 2019
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look