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Oilfast Reviews 257

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TrustScore 4.5 out of 5

4.7

Oil & Natural Gas Company
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Review summary

Created with AI, based on recent reviews

Considering 65 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent service, highlighting the efficiency and friendliness of the staff. Many appreciate the quick and reliable delivery service, often noting that orders arrive promptly and as promised. The pricing is also frequently mentioned as competitive and good value, making the overall experience very positive for consumers. People are particularly satisfied with how easy it is to order and the helpfulness of the staff when placing orders. The company's ability to deliver even in challenging situations or with short notice is frequently commended.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, consistently praising its speed and efficiency.... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the helpful,... See more

Staff

Users describe positive interactions with staff. Customers consistently praise the staff for being friendly,... See more

Price

Reviewers mention positive feedback about price. Customers consistently report competitive and reasonable... See more

Order

People report positive experiences with the ordering process. Customers consistently describe it as easy and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My service from oil fast is always 5 star-that is why I commit to a monthly payment to them for my orders instead of trying to comparing costs and going else where at time of ordering. My oil tank is... See more

Company replied

Rated 5 out of 5 stars

We ran out of heating oil on Boxing Day and called Oilfast for a delivery. They said delivery time would be the standard 5-7 working days and asked if it was urgent. I said that we’d just run out and... See more

Company replied

Rated 5 out of 5 stars

Very friendly local telephone service; delivery when promised and done in a helpful and professional way; good price on the day. For me that's as good as it gets but is also what I have come to expect... See more

Rated 5 out of 5 stars

Very quick recent delivery after I had been sick and not checked the tank, which was at oops ‘better order some oil’ level. Usual great courteous service from the Forfar Oilfast team. I have a monthl... See more

Company replied

Company details

  1. Oil & Natural Gas Company

Written by the company

Oilfast is considered as the fastest-growing fuel company in Scotland, catering to both domestic and commercial fuel needs. They offer a wide range of brands, including Fleetloc, Fleetmaxx, and more. The company offer same-day delivery, which is available 24/7 for the convenience of their customers. Most importantly, they are more than willing to accommodate any size of orders. With their affordable heating oil prices Scotland combined with local knowledge, rest assured that everyone is investing in the right company for their fuel needs.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

257 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

We ran out of heating oil on Boxing Day…

We ran out of heating oil on Boxing Day and called Oilfast for a delivery. They said delivery time would be the standard 5-7 working days and asked if it was urgent. I said that we’d just run out and had to get an emergency top up of 200L. They delivered the very next day! Brilliant service during the holiday period.

December 30, 2025
Unprompted review
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Reply from Oilfast

That's great to hear the team were able to do this for you. The Christmas period is stressful enough without having to worry about no heating! Thanks for sharing this feedback with us, it means a lot.

Rated 5 out of 5 stars

Central heating oil

Central heating oil at a reasonable price, delivered promptly.

October 8, 2025
Unprompted review
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Reply from Oilfast

Hi William, thanks for the 5 stars. We're glad you were happy with our service and and hope to deliver for you again soon

Rated 5 out of 5 stars

Great idea

We have the monitor on the tank that lets oil fast know when it needs topped up I never have to worry about checking the oil it just happens an amazing service

November 18, 2025
Unprompted review
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Reply from Oilfast

Hi Alison, great to hear you're pleased with your smart tank monitor! Even with your monitor, we're just at the end of the phone if you ever need us. Don't hesitate to get in touch

Rated 5 out of 5 stars

My service from oil fast is always 5…

My service from oil fast is always 5 star-that is why I commit to a monthly payment to them for my orders instead of trying to comparing costs and going else where at time of ordering. My oil tank is in an awkward location and most drivers know the quirk but even when a driver is new (or from different area) they are always kind and understanding. Nothing is too much trouble

November 12, 2025
Unprompted review
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Reply from Oilfast

Hi Claire,

We're glad you're happy with the service from our drivers. We think they're the best, but we might be biased on that...

Thanks for the 5 stars!

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, prompt delivery every time. Friendly delivery drivers.

November 17, 2025
Unprompted review
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Reply from Oilfast

Hi Clive,

Thanks for the feedback. We're glad you're happy with the service and our team of drivers.

Rated 5 out of 5 stars

I feel I got the best price possible…

I feel I got the best price possible for my heating oil, The customer service is always great at Oilfast ,the whole team are great! Always deliver when they say they will

October 17, 2025
Unprompted review
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Reply from Oilfast

Hi Craig,

Thanks for taking the time to leave such a nice review of the team. We look forward to speaking with you again soon.

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