Oilfast logo
Visit website

Oilfast Reviews 257

•
TrustScore 4.5 out of 5

4.7

Oil & Natural Gas Company
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 66 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the friendly and efficient staff who are always helpful. People appreciate the quick delivery times and competitive pricing, often noting that the company offers good value. Many find the ordering process easy and commend the promptness of deliveries. Some people were dissatisfied with occasional missed deliveries, though these instances were often resolved quickly with a discount or next-day delivery. A few customers also mentioned that new drivers might need assistance locating the oil tank.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the fast... See more

Service

Consumers find service to be positive. Many reviewers praise the efficient and friendly service, noting that... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the staff for being friendly,... See more

Price

People report positive experiences with price, consistently finding competitive and reasonable rates for oil.... See more

Order

Customers generally report positive experiences with the ordering process. Many found it easy to order, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My service from oil fast is always 5 star-that is why I commit to a monthly payment to them for my orders instead of trying to comparing costs and going else where at time of ordering. My oil tank is... See more

Company replied

Rated 5 out of 5 stars

Very friendly local telephone service; delivery when promised and done in a helpful and professional way; good price on the day. For me that's as good as it gets but is also what I have come to expect... See more

Rated 5 out of 5 stars

Great customer experience especially from our local Inverness girls couldn’t have been more helpful after being let down by another local company during the oil crisis! My oil was delivered within a w... See more

Rated 5 out of 5 stars

Very quick recent delivery after I had been sick and not checked the tank, which was at oops ‘better order some oil’ level. Usual great courteous service from the Forfar Oilfast team. I have a monthl... See more

Company replied

Company details

  1. Oil & Natural Gas Company

Written by the company

Oilfast is considered as the fastest-growing fuel company in Scotland, catering to both domestic and commercial fuel needs. They offer a wide range of brands, including Fleetloc, Fleetmaxx, and more. The company offer same-day delivery, which is available 24/7 for the convenience of their customers. Most importantly, they are more than willing to accommodate any size of orders. With their affordable heating oil prices Scotland combined with local knowledge, rest assured that everyone is investing in the right company for their fuel needs.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

257 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Friendly staff, prompt deliveries

I am able to pay a monthly amount that helps me spread the cost of my kerosene over the year. The staff are always helpful when I call to0 get a delivery and the delivery is always prompt.

September 16, 2025
Unprompted review
Rated 5 out of 5 stars

Perfectly efficient.

Planned deliveries and have never let me down.
No fuss, no noise, it just happens and that is how it should be.

August 26, 2025
Unprompted review
Rated 5 out of 5 stars

Friendly, reliable service.

Very friendly local telephone service; delivery when promised and done in a helpful and professional way; good price on the day. For me that's as good as it gets but is also what I have come to expect from Oilfast who have been my heating oil supplier of choice since my heating was installed years ago. Thank you and long may it continue.

June 13, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look