Oilfast Reviews 257

Great service,answered phone quickly,no 10 mins of awful music,order taken,oil delivered asap would not go anywhere else,Gay McKay does a great job on Arran

It's good to be informed that's a new driver will deliver the oil and he needs introduction to find the oil tank. If my wife would not been at home by chance it would have been very difficult for him to find the tank.

Great service from ordering to delivery. Couldn't fault it

Good Customer experience and prompt delivery with very helpful delivery driver!

Helpful and courteous when placing order
Good delivery time
Friendly delivery driver

Good price relative to the other oil suppliers, very respond delivery and in some cases, next day if I am already empty. The drivers know where the tank is and leave it as they found it, disguised with old trees.

We have always had a great experience with Oilfast no problem with delivery, office staff helpful and friendly so carry on good work thanks

Always a pleasure to deal with and excellent service when we ran out of oil.

Used Oilfast for years! Excellent customer service and professional delivery drivers. Highly recommend

Ordered my oil on phone and within 2 hour it was delivered, the driver was super pleasant and assured me my order would fit in my tank as I was concerned it wouldn't
Altogether great experience. Oilfast be proud of your Drivers.

Fist time I ordered through the oil club the delivery person didn’t knock on the door, I went out to check he was ok and no issues and he was extremely grumpy and rude to me. He said he couldn’t deliver over the hedge and the route via the front gate was frustrating due to plant pots being in the way. I apologised for the inconvenience and explained I had lived there for 10’years and delivering over the hedge had never been an issue. I asked if I could help him with the hose because of the plant pots and he grumpily said no.
I gave feedback via email and never got any response.
Second time ordering again through the oil club, my money was taken then a week later I got a response email refusing delivery, they never even gave me a chance to tell them I had removed all the plant pots out of their way in order for them to deliver through the gate and along the path if required. I had to wait to get my money back before re-ordering from another company. They delivered today, very nice guy, knocked on the door, said no issue bringing the hose either over the hedge or along the path. So not only oil fast lost a customer but the oil club too as I can’t risk getting my money taken again for this kind of service. Thanks to the other company for their happy service received today. Am happy if they want my money instead.

Quick to respond to orders for delivery of domestic heating oil. Monthly payment scheme spreads the financial load.

fuel went to wrong place and still got invoiced and had to pay for it befor a credit was given

i had run low om oil at the weekend and oilfast arranged an urgent delivery to save me from running out

Everything was straight forward from ordering to the delivery.

Tuesday 18th March 2025 I came home to discover my radiators were cold. I checked my boiler but it wouldn’t fire up. I have a plug in watchman which registered 4 bars left. As I have a disability and can’t climb ladders so a very good neighbour checked the oil level in my tank. Bad news was that I had run out of oil for the very first time. My watchman has always been accurate but not any more. Wednesday morning 19th March
@ 8 a.m.I telephoned Oilfast in Crieff and spoke to a very sympathetic Gentleman called Rhys who said that he would check with tanker driver.
Paul the driver arrived at 11.15 today and put in 500 litres explaining that I would get the remainder next week. Obviously because I had phoned as an emergency and the tanker only holds so much. I was extremely grateful that they came out the same day. First class service from Rhys who I spoke to with my predicament and he got it sorted with Paul the really nice delivery driver. First Class service.
Dorothy Arnott

Company is a rip off, this is the new name of the company that used to be Fleetmaxx solutions(same directors on Companies House)was recommended it by a friend who is now no longer a friend

Was charged £148.48 for £100 of diesel

Same thing happened to another friend and they sent the invoice to a debt company who tripped the prices

Am taking the case to the financial ombudsman if they ever reply

First class service as always.

Oil was slightly over priced. Could have got it cheaper but I am in a monthly plan and I am not sure if they inflated the price

Staff are always helpful, friendly and professional. If I leave a voicemail they return my call quickly. Oil is delivered promptly, and sometimes a day earlier than expected.